The rooms were disgusting, mould on the shower curtains and walls and furniture plus brown stains ground into the toilet seat.
No facilities available and generally not fit for purpose.
Andrew
Andrew,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 1 月 19 日
The hotel needs to be a little bit more welcoming. The outside could definitely needs a good clean. The bathroom could have had glasses in there. The floors needs a good scrub as the grout looks dirty around the floor tiles. The light in the bedroom keeps flickering. Odd size cups in the bedroom. The breakfast was poor, only beans and hard boiled eggs as a hot choice. Only full fat milk also.
Carol
Carol,2 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 18 日
Staff good, room good, car park good, shower Good.
Wasnt a fan of boiled eggs for breakfast. Would have rathered scrambled eggs
David
David,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 1 月 14 日
Peter
Peter,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 30 日
John
John,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 17 日
Grace
Grace,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 10 日
SAMUEL
SAMUEL,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 8 日
Room was lovely, staff was really friendly ,really felt welcome
Lewis
Lewis,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 8 日
Very friendly and helpful staff. They were so accommodating for whatever we asked for.
Nice clean room, and a lovely comfy bed. Local to Kidderminster town centre, and also to Bewdley centre. an Ideal location for West Mids safari park too. All are within a 10 minute drive from hotel. I Would definitely stay there again if I’m ever in that area.
Lynne
Lynne,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2022 年 3 月 15 日
Monica
Monica,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2022 年 2 月 17 日
Johnn
Johnn,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2022 年 2 月 16 日
Not a very good night's sleep
The reception staff was welcoming when we arrived . The main problem I had was the Aircon when in use was very noisy and when turned off kept making a water like noise the whole night until roughly 0730am. Also when the Aircon was off the room was very cold and the duvet was extremely thin !
John
John,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2022 年 1 月 21 日
Nice place to stay
Our stay was everything we wanted it to be, i e
Clean room staff helpful and friendly
Stuart
Stuart,3 晚行程
Hotels.com真实住客点评
8/10 很好
2022 年 1 月 5 日
Lawrence
Lawrence,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2021 年 12 月 31 日
Douglas
Douglas,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2021 年 11 月 30 日
Hotel you should not visit
The hotel did not offer breakfast although it advertises nice big breakfast, rooms were not cleaned and arico was making it impossible to sleep. Not a hotel I will ever visit again....
Wim
Wim,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2021 年 11 月 28 日
The was standard size very nice and clean staff were also very good some reason restaurants were close not evening meals people can have,there is plenty of parking space people can park who staying in the hotel for free.
Shah
Shah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2021 年 11 月 21 日
Perfect
We stayed at this hotel because we were going to the safari the next day, and it’s so close and easy lovely hotel
Heather
Heather,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2021 年 11 月 15 日
Week-end break
This was our wedding venue 33 years ago and we stayed this weekend to visit friends and family.
The hotel looks tired and dreary and unfortunately no ambience. The rooms were clean but in need of some TLC. I used a Tesco voucher and I’m not sure I’d be happy with the £92 price tag if I was paying.
No breakfast being served or evening meals as the hotel was too quiet to bring in chefs and waiting in staff. This we fully understood as we run our own pub and B and B, but it would have been good to know when booking from hotels.com.
We were welcomed warmly and with just one person running the hotel a great job was done. We hope this venue can power through the difficult times and return to its former popularity and glory. We wish you all the best
Lynda
Lynda,1 晚行程
Hotels.com真实住客点评
2/10 很差
2021 年 11 月 14 日
Poor stay
Restaurant closed as hotel so quiet, dated hotel in need of complete renovation.
Andrew
Andrew,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2021 年 11 月 8 日
Saturday night stop
Arrived in room to find it smelly and smelling of smoke. I opened the window to vent and left it open and all was fine. However I later discovered why the room smelt. When we returned later the room stank again this was because we were above the smoking shelter which everyone used until 2,30 in the morning. Do not book a room at the front of the hotel and take earplugs if you do. The manager in the morning was sympathetic but I had paid the day before so he was blowing smoke you know where. Convenience great but beware if they have a function on
Tim
Tim,1 晚行程
Hotels.com真实住客点评
2/10 很差
2021 年 10 月 16 日
Unhappy
Staying 2 evenings you would think that they would clean the room and provide clean towels This was not the case. Also had to go up three flights of stairs as the keycard was not working 3 times on arrival.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2021 年 10 月 9 日
The staff did what they could to help but numbers seemed to be thin - it looks as though the hotel has struggled with the recent downturn. The furniture and bathroom fittings were all all very good - but there was no restaurant and no atmosphere, and the staff did their best in the circumstances.
John
John,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2021 年 10 月 1 日
Property clean and I slept well, Staff following Covid guidence for the most part.
However... The internet is dreadful- can't watch youtube, Netflix etc because its so slow- and first thing in the morning (6am) there was no hot water for a shower.
Oliver
Oliver,2 晚商务旅行
Ebookers真实住客点评
8/10 很好
2021 年 9 月 24 日
Gainsborough Hotel
Nice Hotel. There was no Restaurant or food at the Hotel during our stay but we were provided with a list of good places to eat both Breakfast and Evening meals. The ones we tried were very good