The staff was friendly and my stay was comfortable enough. My room wasnt bad, it was clean and had all the necessary things you would expect to find such as a small fridge, microwave, tv etc. I didnt see any bugs in the room or bed bugs (I always check) and they were putting in new beds and frames during my stay. There was a couple ceiling tiles in the bathroom with waterspots and the walls could have been washed down a bit better in the room. The hotels linen had some questionable stains on it, even on the new linen I requested house keeping to provide. I went and bought a pillow and bedding set from target for my stay and removed the hotel linens provided. The breakfast was not great mostly just cereal, a packaged muffin, and some frozen eggos left out. Theres a bagel place and diner next door and a DD down the street though. The 3rd floor is a smoking floor so if you dont smoke avoid booking. The ice machine is only on the 1st and 3rd floors. My stay was pretty quiet.