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Aparthotel

Portal House Apartments

3.0 star property
City-center aparthotel, steps from Royal Road

Choose dates to view prices

Near the Royal Road, Portal House Apartments offers a serene retreat. Enjoy a sports massage, unwind in the garden or take advantage of laundry facilities and free breakfast buffet. With helpful staff and conference space, this aparthotel is perfect for both relaxation and business.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Parking available
  • Free WiFi
  • Air conditioning
  • Spa

Main amenities (12)

  • 20 smoke-free apartments
  • Housekeeping (on request)
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Conference space
  • Meeting room
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Microwave
  • Television
  • Garden
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CNY628
CNY903 total
includes taxes & fees
Jun 14 - Jun 15

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Apartment

Superior Apartment | Premium bedding, in-room safe, desk, laptop workspace

Superior Apartment

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Apartment

Deluxe Apartment | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Apartment

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Junior Apartment

Premium bedding, in-room safe, desk, laptop workspace

Junior Apartment

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Senior Apartment

Senior Apartment | Living area | 32-inch LCD TV with satellite channels, TV

Senior Apartment

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Bed
  • Free WiFi

Similar properties

Front of property
Hotel H12
Kraków Old Town
  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
9.4 out of 10, Exceptional, 155 reviews
The price is CNY609
CNY658 total
includes taxes & fees
May 17 - May 18
Hotel H12
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About the neighborhood

Map
10 Swietego Krzyza, Kraków, Malopolskie, 33-332

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Main Market Square - 3 min walk - 0.3 km
  • St. Mary's Basilica - 3 min walk - 0.3 km
  • Cloth Hall - 5 min walk - 0.4 km
  • Wawel Castle - 14 min walk - 1.2 km

Getting around

  • John Paul II - Balice Airport (KRK) - 36 min drive
  • Turowicza Station - 9 min drive
  • Kraków Zakliki Station - 15 min drive
  • Kraków Główny Station - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bull Pub - ‬2 min walk
  • ‪Taj - ‬2 min walk
  • ‪Moaburger - ‬1 min walk
  • ‪Wódka - ‬1 min walk
  • ‪Pierogarnia Domowa - ‬2 min walk

About this property

Portal House Apartments

You'll be in a fantastic location at Portal House Apartments, just a 5-minute walk from Main Market Square and St. Mary's Basilica. Free perks include WiFi and buffet breakfast daily between 7:00 AM and 10:00 AM. Apartments offer up nice touches like premium bedding, rainfall showerheads, and pillow menus. Fellow travelers love the helpful staff.

At a glance

DONE

Property size

    • 20 apartments
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps; 2-device limit)
LOCAL_PARKING

Parking

    • Offsite parking nearby (PLN 100 per day; reservations required)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Massages
  • Spa services
  • Deep-tissue massages
  • Sports massage

Internet

  • Free WiFi, with speed of 25+ Mbps
  • Free in-room WiFi has a 2-device limit

Parking and transportation

  • Offsite parking within 1476 ft (PLN 100 per day); reservations required
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free (see details)
  • Highchair

Food and drink

  • Refrigerator (mini)
  • Microwave
  • Coffee/tea maker
  • Cleaning supplies
  • Electric kettle

Dining

  • Free buffet breakfast available 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends

Bedrooms

  • Premium bedding
  • Pillow menu
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Hair dryer
  • Soap
  • Toilet paper
  • Shampoo
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite service
  • Pool or billiards table

Outdoor areas

  • Garden
  • Outdoor furniture

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference space (377 square feet)

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Housekeeping (on request)
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • In-room massages
  • Free bottled water

Location highlights

  • Near a train station
  • In the city center
  • In the historical district
  • Near outlet shopping

Things to do

  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 20 rooms
  • Eco-friendly cleaning products provided

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

Fees & policies

Mandatory fees

This property's airport shuttle service fees are based on the number of passengers. From the airport to the hotel, the fees are PLN 170 for 1-3 persons and PLN 200 for 4-7 persons. From the hotel to the airport, the fees are PLN 150 for 1-3 persons and PLN 180 for 4-7 persons.

Optional extras

  • Airport shuttle service is offered for an extra charge of PLN 200 per vehicle (one-way, maximum occupancy 7)

Parking

  • Parking is available nearby and costs PLN 100 per day (1476 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Portal House Apartments Kraków
Portal House Apartments Aparthotel
Portal House Apartments Aparthotel Kraków

Frequently asked questions

Does Portal House Apartments offer free cancellation for a full refund?

Yes, Portal House Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Portal House Apartments?

Sorry, pets aren't allowed.

Is airport shuttle service offered by Portal House Apartments?

Yes, an airport shuttle is available. The charge is PLN 200 per vehicle one-way.

What are the check-in and check-out times at Portal House Apartments?

You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Portal House Apartments and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like spa services and a garden.

What's the area around Portal House Apartments like?

Portal House Apartments is in Kraków Old Town, a short 3-minute walk from Main Market Square and 14 minutes' walk from Wawel Castle.

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Reviews

Portal House Apartments Reviews

9.8

Exceptional

10

Cleanliness

9.4

Amenities

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was plentiful, with a wide variety of fresh and tasty options. (43 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Breakfast
Location
Room
Service staff
Bed
Bathroom
Walking
Old town
Apartment
Family friendly

Reviews

Verified

10/10 Exceptional

Very nice and clean hotel located perfectly in the city centre. Breakfast was great.
Rasmus, 3-night trip
Verified

10/10 Exceptional

The rooms were very clean and comfortable. The staff were all helpful and spoke English fluently. There were shops, restaurants and pubs nearby.
Gillian Margaret, 3-night trip
Verified

8/10 Very good

Great place, really close to the main square and the hotel staff were so lovely! The breakfast was great too!
Rosena, 3-night trip
Verified

10/10 Exceptional

An exceptionally comfortable stay in Kraków’s Old Town.
Mykhailo, 2-night trip
Verified

10/10 Exceptional

Clean room, comfortable bed, good choice for breakfast and friendly, helpful staff. Hotel in a quiet street but within 2mins of main square and 10mins from main train station, 25mins from airport. Wouldn't hesitate to recommend and would definitely choose again if returning to Kraków.
Gill, 4-night trip
Verified

10/10 Exceptional

Spotlessly clean, perfect location....stay here
Kelly, 3-night trip
Verified

10/10 Exceptional

The deluxe apartment was perfect and spacious. Very clean and staff happy to come in when asked to change towels and clean.
Nikki Louise, 7-night trip
Verified

10/10 Exceptional

Room spotless, staff friendly, breakfast superb
Hazel, 3-night trip
Verified

10/10 Exceptional

Great stay, amazing location!

Great stay at Portal. Amazing location, a 3 minute walk to the square. Everything was clean, breakfast was plentiful and the staff was very helpful.
Monique, 2-night trip
Verified

10/10 Exceptional

We booked the Superior Apartment which has a large living room, kitchen, bedroom with 1 queen bed and 1 twin bed. Clean large bathroom. Plenty of closet spaces. We loved it. Highly recommend. Short walk to Old Town, Wawel Castle and other attractions.
Tam, 3-night trip
Verified

10/10 Exceptional

Breakfast was very good every day. Staff friendly and helpful. Loved the kitchen.
Stephen, 3-night trip
Verified

10/10 Exceptional

Very clean, staff very helpful, great location and great breakfast.
Kurt, 3-night trip
Verified

10/10 Exceptional

Centrally located to town square. The staff was very helpful.
dennis, 5-night trip
Verified

10/10 Exceptional

Excellent location, nice hotel and staff.
André, 1-night trip
Verified

10/10 Exceptional

Great accommodation with helpful friendly staff
Simon, 1-night trip
Verified

10/10 Exceptional

3 nigjts

We stayed 3 nights. This hotel was excellent. The staff was fantastic, our room was clean and large and the breakfast was great. Walking distance to the many restaurants.
Jon, 3-night trip
Verified

10/10 Exceptional

Excellent location, friendly staff, comfortable room, airconditioning very good! Breakfast was very good, plenty of different foods and varied from day to day which was nice.
Antti-Tuomas, 3-night trip
Verified

10/10 Exceptional

Central location, friendly and helpful staff and the breakfast was really yummy
Colleen, 3-night trip
Verified

10/10 Exceptional

Highly recommended.

The hotel was quiet and very convenient to the centre of Krakow with restaurants close by. The staff were friendly and helpful. Breakfast was enjoyable with a wide variety of foods. We had a very pleasurable stay and would highly recommend staying there.
David, 5-night trip
Verified

10/10 Exceptional

Great staff, wonderful room and an excellent breakfast.
Connor, 1-night trip
Verified

10/10 Exceptional

Great location

This was our second stay here and it is in a perfect location for enjoying all that Krakow has to offer. It is exceptionally clean both in public areas and in the room. The breakfast is basic but good enough to set you up for a days sightseeing.
Front of building
Staircase
Hallway
Room
Jacqueline, 3-night trip
Verified

10/10 Exceptional

Very convenient and beautiful location, good breakfast, nice room design, friendly and helpful staff
Iwona, 3-night trip
Verified

10/10 Exceptional

Wonderful stay!

We loved our stay at Portal House Apartments! It was the perfect location, so close and walkable to so many sights, shops, restaurants and super easy to catch a tram from there to head to other parts of the city. Our room was very spacious and it was nice to have a little balcony! The staff were all lovely and very helpful throughout our four night stay! Would definitely stay again!
Kate, 4-night trip
Verified

10/10 Exceptional

Everything it says on the tin and more, attentive staff, great breakfast, fabulous apartments!
Harriet, 2-night trip
Verified

10/10 Exceptional

Clean and well maintained hotel. Surprisingly quiet at night, no noise from outside. Breakfast was really good!
Hanna, 1-night trip