The main amenity that I booked for was closed and there was a 75$ deposit they take and do not return for 10 business days thats ridiculous
Brandy
Brandy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 29 日
Maintenance man was good everyone else sucked
Things was not that good there when we first got there the air conditioner wasn't working they said if they moved us to another room we had to downgrade which we'd requested the jetted tub it was me and my wife and they couldn't move it they said it wasn't fair to move somebody else but luckily the maintenance man came in and he actually switched the air conditioner and got our air working but the floors were black the jetted tub was black we had to go buy a mop and we had to buy bathtub cleaner to clean the tub and to mop the floor because your feet were black walking over it and I asked them to come do it and they never did
Wendell
Wendell,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 24 日
Awful hotel
The stay was awful. Soon as I walked in, they ran out the door and stayed out there. Then coming to found out the room I reserved wasn’t available. I went to my room to open the door and the smell was bad and the room was disgusting so I asked for another room and they were so rude about it. Then I got the other room and it smelt like mold. There was filth everywhere, I couldn’t even sleep on the bed. I would go into the room and change and leave that was about it. Then when I left I got charged the damage charge. I have been calling them constantly no one answers. I have all the proof I need to get my money back. The room was already damage from the pictures I have shown. I will be calling someone over this, to put a stop to this or I will be taking them to court. That’s no way to run a business. Especially no room service to clean the room when you ask them for one. Then the pool was a green color. And I couldn’t use the toilet since the handle was broken and it kept flushing itself constantly.
Alexis
Alexis,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 18 日
Ronnie
Ronnie,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 16 日
Ronnie
Ronnie,6 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 15 日
真实旅客
3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 15 日
Donald
Donald,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 14 日
Don’t waste your $
The rooms definitely was NOT clean! The floors was dirty, the sheets looked just as dirty! It looked like someone was hanging out in there just minutes prior to us coming in (also smelt cologne, real strong! Like someone had just put some on while in that room)
The door that goes to the room beside us, it was missing its door handle! So definitely didn’t feel safe with knowing IF anyone is staying beside us they could EASILY get in to our room & the fact they’d be able to do it without even having to walk out of their own room! Makes it even more scary IMO!
The pool was NASTY! The inside one was nasty and way smaller than it looked from the pics they have of it!! And the one that has a splash pad part for younger kids, it was FILTHY!! It was green & just looked nasty! The “light breakfast” is JUST granola bars & coffee!!
We paid for this room for absolutely no reason at all! It was so awful that we had to leave & go to another hotel! I don’t think I’ve ever been to a hotel that’s so awful that we have to leave & completely waste our $ 100% bc the room is just to awful to stay in!!
The new clean covers that was on the bed had a cig burn hole in it! (Even tho it’s smoke free rooms!)
Would not recommend & will never ever even consider staying here again! The workers was nice & polite, but that’s about the only thing!
*I'm trying to upload all the pics I got but I don’t think it’s gonna let me!! We was HIGHLY disappointed!!*
Jessica
Jessica,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 14 日
Frank
Frank,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Gary
Gary,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 12 日
DO NOT STAY HERE.
Unsafe and filthy.
Cynthia
Cynthia,7 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 8 日
The worst hotel ever
The hotel was nasty and filthy. The pool was green with algae. The internet was not working. The toilet made whistling noises when you flushed. There were numerous light bulbs out. The inside of the ceilings were exposed. The beds felt like box springs. The towel holder was broken. And so many other things were wrong!!!
Amy
Amy,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Ronnie
Ronnie,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 30 日
Sarah
Sarah,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 29 日
STEVEN
STEVEN,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
Sonya
Sonya,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 23 日
Horrible stay
No breakfast, no WiFi, no cleaning of the room, green pool dirty shower
Damian
Damian,5 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 1 日
Don’t recommend
Pool was dirty and freezing, in door pool was cloudy and felt like a hot tub. I had to ask for towels and toilet paper, no breakfast other than granola bar. I cleaned my own room.
Tracy
Tracy,6 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 31 日
Rooms were big but old. Dirty. Missing many items
Kimberly
Kimberly,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 22 日
Our stay
Overall it was a great stay. Met our needs for 2 days. Overall it was clean. Other then the couch in the room was stained up. And the pool was really cloudy and dirty. So we didn't go swimming.
Kayla
Kayla,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
Angie
Angie,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 17 日
David
David,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 14 日
Disgusting! Tongue ring in bathroom!
Hotels.com should be ashamed to even offer this hotel. It’s absolutely disgusting! Book anywhere else but here! Housekeeping left a tongue ring in the bathroom that wasn’t ours! Only toilet paper was the toilet paper in sink- absolutely disgusting!