In the heart of London, citizenM London Victoria Station brings modern style and comfort to your doorstep. Enjoy a daily manager's reception, indulge in delicious meals at CanteenM restaurant, or relax with a coffee at the cafe. With free public WiFi, coworking spaces for productivity and helpful staff on hand.
Victoria Station Travel Information Centre - 3 min walk - 0.3 km
Buckingham Palace - 9 min walk - 0.8 km
Big Ben - 17 min walk - 1.5 km
Piccadilly Circus - 4 min drive - 2.0 km
London Eye - 6 min drive - 2.7 km
Getting around
Heathrow Airport (LHR) - 43 min drive
London City Airport (LCY) - 44 min drive
Luton Airport (LTN) - 71 min drive
Stansted Airport (STN) - 76 min drive
Gatwick Airport (LGW) - 82 min drive
London (SEN-Southend) - 86 min drive
London Victoria Station - 3 min walk
London (ZEP-Victoria Train Station) - 3 min walk
Vauxhall Station - 20 min walk
Victoria Underground Station - 3 min walk
St. James's Park Underground Station - 10 min walk
Pimlico Underground Station - 12 min walk
Restaurants
McDonald's - 5 min walk
Hermanos Colombian Coffee Roasters - 3 min walk
Itsu - 3 min walk
The Willow Walk - 2 min walk
Pret a Manger - 2 min walk
About this property
citizenM London Victoria Station
CitizenM London Victoria Station offers a great location, putting you within a 15-minute walk of Victoria Station Travel Information Centre and Buckingham Palace. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out CanteenM, which serves breakfast, lunch, and dinner. Nice touches like iPads, iPod docks, and pillowtop beds with premium linens are offered up in all rooms. Fellow travelers like the location for the sightseeing and because it's just a short walk to public transportation: Victoria Underground Station is 3 minutes and St. James's Park Underground Station is 10 minutes.
Languages
English
At a glance
DONE
Hotel size
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Coworking spaces
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2022
Safe-deposit box at front desk
Television in common areas
Communal living room
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 20 per person
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London
Frequently asked questions
Does citizenM London Victoria Station offer free cancellation for a full refund?
Yes, citizenM London Victoria Station does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM London Victoria Station?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM London Victoria Station?
Sorry, there's no onsite parking at citizenM London Victoria Station.
What are the check-in and check-out times at citizenM London Victoria Station?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Are there restaurants at or near citizenM London Victoria Station?
Yes, CanteenM offers vegetarian cuisine.
What's the area around citizenM London Victoria Station like?
CitizenM London Victoria Station is in London City Centre, a short 3-minute walk from Victoria Underground Station and 11 minutes' walk from Buckingham Palace. Travelers say the area is walkable and good for families.
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citizenM London Victoria Station Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Breakfast
Lobby
Bar
Ambience
Food
Shower
What guests liked
Breakfast was consistently great, with many guests praising its quality, variety, and delicious options. (69 reviews)
The property offers a good selection of restaurants and dining options nearby, with many within walking distance. (11 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Apr 27, 2025
Great Hotel
Great hotel with a fabulous location and friendly staff!! Shower is a bit small but that is to be expected since this hotel is all about efficiency.
Kimberly
Kimberly, 4-night trip
10/10 Exceptional
Apr 19, 2025
Good hotel
Nice hotel. Clean and comfortable.
Umejei
Umejei, 1-night trip
10/10 Exceptional
Jan 29, 2025
Great stay
Staff very friendly, room clean and comfortable, great location for access around London.
Sharon
Sharon, 2-night trip
10/10 Exceptional
Apr 14, 2025
Highly recommend
Excellent customer service, fantastic location near train stations and restaurants. Very clean and modern.
Lisa
Lisa, 1-night trip
10/10 Exceptional
Jan 8, 2025
Excellent hotel , modern and amazing location , modern room and great staff
EMILIO
EMILIO, 2-night trip
10/10 Exceptional
Dec 6, 2024
Excellent hotel in a great location
Excellent location, clean hotel, nice rooms and friendly staff, would recommend!
Paul
Paul, 2-night trip
10/10 Exceptional
Apr 12, 2025
Loved It!
Absolutely seamless stay. We loved the quirkiness of the hotel and the very friendly employees. The bed was so comfortable and the room was spotless. Breakfast has everything we needed. Will definitely be back.
Joanne Edmondson
Joanne Edmondson, 1-night trip
8/10 Very good
Apr 30, 2025
Nice hotel, but very small and lots of homeless
Nice hotel, very small but cozy. My only problem is the amount of homeless nearby. Most won’t bother you, but occasionally a mentally ill person might scare you.
Troy
Troy, 3-night trip
10/10 Exceptional
Feb 2, 2025
Loved Friendly staff, great location, fully digital room controls
Yulia
Yulia, 4-night trip
10/10 Exceptional
Apr 8, 2025
Nice place - modern
Good standard. Nice place. We had a room with a view. Very close to Victoria Station.
Helene
Helene, 3-night trip
10/10 Exceptional
Dec 6, 2024
Great location, modern, clean and friendly staff.
Helen
Helen, 1-night trip
10/10 Exceptional
Jan 4, 2025
Very modern hotel excellent decorations and friendly people
William Troy
William Troy, 6-night trip
10/10 Exceptional
Jan 24, 2025
Great Place
Loved the overall feel of the place. The staff was super friendly, and helpful
Kelly
Kelly, 2-night trip
10/10 Exceptional
Feb 3, 2025
Loved the place. Even through the rooms were small, the amenities were top of the line and super amazing stuff!!!!
Victoria
Victoria, 6-night trip
10/10 Exceptional
Feb 4, 2025
Nice hotel, nearby Victoria Station, steps to the Big Bang and the Buckingham Palace
Chun yin
Chun yin, 3-night trip
10/10 Exceptional
Jan 16, 2025
Very clean and modern with welcoming staff
Darren
Darren, 1-night trip
10/10 Exceptional
Mar 5, 2025
Location, location, location
Great hotel in great location. You are a hop, skip and a jump from most mass transit. There's even a Harry Potter tour bus that picks up outside!
Virginia
Virginia, 7-night trip
10/10 Exceptional
Mar 10, 2025
2 Night Business Trip Solo Traveller
Great two night stay at this hotel. The location is great - 2 minutes to Victoria station, and loads of local bus routes on your doorstep. The room was small but had plenty of space for a solo traveller. Breakfast was really good - plenty of options to choose from, and a nice seating area.
Verified traveler
2-night trip
10/10 Exceptional
Mar 11, 2025
London Gem
Perfect use of space, comfy!
Erik
Erik, 4-night trip
10/10 Exceptional
Jan 26, 2025
Fantastic Hotel
Fantastic hotel, great location for access to bus,train and underground. Staff welcoming and friendly. Will definitely come back again
Verified traveler
3-night trip
10/10 Exceptional
Jan 26, 2025
Excellent weekend break
Great weekend stay, complimented by the friendly and helpful staff from booking in to the cocktails being made. Definiely recommend. Also great location for getting around London.
Marion
Marion, 2-night trip
8/10 Very good
Mar 15, 2025
It was in a great location. The room was very small but clean and quiet. The iPad control was ok but would have liked individual switch for the bathroom
Kevin
Kevin, 2-night trip
10/10 Exceptional
May 3, 2025
Top citizen
CitizenM Vauxhall road is a modern, comfortable space with spacious rooms and funky decor.
Our room had a tablet that you could control the TV, temperature, blinds and lighting from. Being able to change the colour was also fun!
Ourvroom came with a bed buddy, nice touch! Very comfortable large bed. Nice seating area downstairs.
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Mar 31, 2025
Recommend. Good price
Good price for especially forLondon. Easy checking. Mixer, clean comfortable. Great shower. Good location. Nice Bar/restaurant. Friendly staff. Love the robot vacuum cleaner 😂
Definitely recommend and will return again.
Nicola
Nicola, 1-night trip
10/10 Exceptional
Jan 18, 2025
Very nice vibe, with an attentive staff. Don't miss the amazing breakfast -- not just classic English, but everything from fresh guacamole and terrific scrambled eggs, to smoked salmon, great croissants, and fresh London bagels. Terrific stay.