Located just 4.2 mi (6.7 km) from the airport, Swiss Hotel Apartments - Lugano offers a shuttle (available 24 hours). Guests will have free perks like WiFi and self parking. Apartments feature bonuses like kitchens and washers/dryers, along with Tempur-Pedic beds and Smart TVs.
Located just 4.2 mi (6.7 km) from the airport, Swiss Hotel Apartments - Lugano offers a shuttle (available 24 hours). Guests will have free perks like WiFi and self parking. Apartments feature bonuses like kitchens and washers/dryers, along with Tempur-Pedic beds and Smart TVs.
At a glance
DONE
Property size
19 apartments
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Free secured, covered onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices)
Parking and transportation
Free secured, covered self parking on site
Wheelchair-accessible parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Family friendly
Highchair
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Oven
Dishwasher
Espresso maker
Toaster oven
Kitchen island
Electric kettle
Dining
Minibar
Bedrooms
Premium bedding
Down comforter
Hypo-allergenic bedding
Bed sheets provided
Pillow menu
Tempur-Pedic mattress
Frette Italian sheets
Rollaway/extra beds: CHF 60.0 per day
Bathrooms
Toilet with electronic bidet
Toilet paper
Slippers
Hair dryer
Free toiletries
Towels provided
Shampoo
Soap
Bathrobes
Living spaces
Sitting area
Entertainment
55-inch Smart TV with premium channels
Netflix
Streaming services
Pay movies
Outdoor areas
Yard
Laundry
Washer/dryer
Laundry facilities
Laundry detergent
Work spaces
Printer
Comfort
Air conditioning
Heating
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Ceiling hoist
Doorbell and phone notification
Elevator
Hand-held showerhead
Phone accessibility kit
Roll-in shower
Soundproofing
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (with limits)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Wheelchair-accessible fitness center
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Safe
Multilingual staff
Local maps
Window screens
Electrical adapters/chargers
Iron/ironing board
Phone
Luggage storage
Location highlights
In the city center
Things to do
Casino nearby
Safety features
Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
19 rooms
Fees & policies
Refundable deposits
A damage deposit of CHF 500 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 14 years of age.
Tourism fee: CHF 0.15 per person, per night
Optional extras
Airport shuttle service is offered for an extra charge of CHF 700 per vehicle (one-way, maximum occupancy 7)
Children & extra beds
Rollaway beds are available for CHF 60.0 per day
Policies
Host has indicated there is a carbon monoxide detector on the property.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.
Also known as
Swiss Apartments Lugano Lugano
Swiss Hotel Apartments - Lugano Lugano
Swiss Hotel Apartments - Lugano Apartment
Swiss Hotel Apartments - Lugano Apartment Lugano
Frequently asked questions
Are pets allowed at Swiss Hotel Apartments - Lugano?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Swiss Hotel Apartments - Lugano?
Yes, there's free self parking.
Is airport shuttle service offered by Swiss Hotel Apartments - Lugano?
Yes, an airport shuttle is available. The charge is CHF 700 per vehicle one-way.
What are the check-in and check-out times at Swiss Hotel Apartments - Lugano?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.
Does Swiss Hotel Apartments - Lugano have a kitchen or kitchenette?
Yes, there is a kitchen which also includes an espresso maker, a toaster oven, and a coffee maker.
Does Swiss Hotel Apartments - Lugano have any outdoor private spaces?
Yes, each apartment features a yard.
What's the area around Swiss Hotel Apartments - Lugano like?
Swiss Hotel Apartments - Lugano is in Lugano City-Centre, a short 16-minute walk from Lake Lugano and 7 minutes' walk from Parco Ciani.
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Reviews
Swiss Hotel Apartments - Lugano Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
9.6
Amenities
10
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
May 29, 2024
This place was great.
The manager helped us out on all aspects she is a 5 star host. She really went out of her way to help out.
Apartment is super clean, had a chance to workout in the gym and run down and get an expresso in the morning. I highly recommend this place to anyone, it was great.
Arturo
Arturo, 1-night trip
Verified
6/10 Good
Sep 2, 2025
Fine hotel but very challenging with communication
The hotel is well situated, an apt hotel which are well equipped, clean and has all the amenities that one needs. The reason for the low rating is due mainly to a mix up in the reservations that we have and how it was handled. We reserved two bedrooms apt, got only one, and also by mistake they overcharge me, and it took me two months and many phone calls and emails to get my money back. Also, we were there during the heat wave and their AC doesn't work that great and it does not go below 22 degrees
Verified traveler
4-night trip
Verified
10/10 Exceptional
Jan 1, 2023
Great property and location. Apartments were very clean and had all the amenities you would need. Communication with office staff was great and they were always available if needed.
Would definitely stay here again.
Diana
Verified
2/10 Poor
May 27, 2023
DO NOT STAY AT THIS HOTEL
Stayed in this apartment hotel for 2 nights in Apr23. We spoilt the hair dryer before we checked out, but could not inform the office as we checked out very early in the morning and the office was closed. The next day, I received an email informing us that they charged CHF500 to my credit card for spoiling the hair dryer and the TV. This is ridiculous. Their email mentioned that they gave us a perfectly working TV before we checked in. How can they accuse us for spoiling the TV a few minutes after we checked into the room while they did not proof to us that the TV was working after we checked into the room. Instead, we discovered that the TV was not working, after we turned on the TV, minutes after we checked in. Immediately we called the office and shortly, one of the hotel employee came to take a look at the TV and tried working it with the remote but failed. He said he would call the technician to come. A few minutes later, another employee came and tried to work the TV, to no avail. Shortly after, she walked out of the room and came back with another lady to replace the TV.They left the room after giving us a working TV.If they have given us a working TV before we checked in, the hotel should inform us on that day, so that we can clarify and settle the matter there and then.Why are they doing it behind our back now? Emailed them several times to ask them to refund us the difference after deducting the damaged hair dryer but they did not border to reply. This is robbery!
Verified traveler
1-night trip
Verified
4/10 Fair
May 11, 2026
Es hatte nicht wie in den Fotos versprochen eine Waschmaschine.
Sekreteriat? Ja genau, am telefon im hintergrund mit schreienden kindern und mit dem hinweis dass man erst in 2h da ist (obwohl angegebene öffnungszeiten)
Ein Wochenende nach Lugano um meinen Geburtstag mit der Familie zu feiern.Wir haben 2 grosse Apartments gebucht.Es war eifach top.Die Ausstattung im Apartment,Das Personal,Die Tiefgarage fürs Auto wie auch die Raumaufteilungen im Apartment.Einfach Mega.
Kommen gerne wieder.