We were a group of 10 persons, occupied 5 rooms for staying 2 nights. The hotel generally speaking is a good hotel, with clean and comfortable rooms. However, two of the rooms were found problem in water supply for bathing where only hot (very hot) water supply but no cold water for the shower. When asking for repairing service in the late night, the reply was unfavourable. Until the next morning, only one room could be fixed while the other was settled by changing another room for my friends.
Victor Kee Yuk
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
5 star staff, 4 star communal areas. The only reason it is 3 star are the rooms which we assume are gradually being upgraded?
Ian
Ian,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 2 日
David
David,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 31 日
Avoid if you want to sleep
Really dated bedrooms, the mattress was horrendous, the food menu doesn't match what you are brought and the prices aren't in line with the quality of the food. The downstairs reception area has obviously had a recent refurb don't let this fool you it's smoke and mirrors.
James
James,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 2 日
Chris
Chris,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Rupert
Rupert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 21 日
Prompt service from friendly team
Great location, room really comfortable and spacious. Staff here are really helpful, friendly and efficient from reception to restaurant. Breakfast was excellent delivered promptly
Lisa
Lisa,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2024 年 12 月 7 日
The pillows were rubbish and the carpet was disgusting
Jane
Jane,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 29 日
Declan
Declan,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 26 日
Good location
Stayed here before well priced comfortable good location
Nick
Nick,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 24 日
Gary
Gary,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 20 日
Benjamin
Benjamin,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 16 日
Cath
Cath,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 13 日
WiFi are very slow
henry
henry,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 10 月 9 日
Everything was good. I will come again
Matthias
Matthias,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 2 日
Very nice room, comfy bed and good shower. Staff were nice and the whole hotel was very well looked after and clean. Would stay again.
Rob
Rob,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 29 日
真实旅客
5 晚商务旅行
Hotels.com真实住客点评
6/10 好
2024 年 9 月 27 日
We used this hotel to stay while moving study abroad student into Edge Hill. Was convenient to walk to train-breakfast was good. Loved the servers!!!!
Avoid Saturday nights if a wedding is going on- unless attending-very loud
Room small with poor lighting and would have liked a change of towels 1/2 way through our stay.
lisa
lisa,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 15 日
The reception/bar area is modern and bright, the rooms are much darker and in need of updating. Saying that it was adequate for our needs. The issue we had was it was so hot in the bedroom (no aircon which I was aware of) and don’t sure why when we there there on a mild Sept day. We couldn’t open the window more than 10cms which gave us very little relief. The road noise outside was loud, it’s a busy road, regardless if the window was open or not. We had to leave it open all night as it was too hot otherwise. Barely got any sleep unfortunately, which was made worse by the group of guys coming in at 3am who proceeded to shout and chat in corridor and bang doors for an hour of so. It’s a decent enough hotel but wouldn’t stay again due to heat/noise issues.
Elizabeth-Ann
Elizabeth-Ann,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 1 日
Jayne
Jayne,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 8 月 27 日
A lovely hotel! Great location to Aintree race course and only a ten minute drive to the City centre!
My only negative was the breakfast service. Its cooked fresh to order which was lovely however we asked on two occasions for toast and it never materialised. In the end we just walked out. The sraff were polite enough but lacked enthusiasm in customer service/ courtesy. I almost felt guilty for asking for ketchup!
I would definitely suggest a self service toaster and perhaps a sauce bottle or sachets on each table.