It’s a shame to give this hotel a low review, but we were quite disappointed. We had previously been asked what time we would be arriving, and I said around 2pm. Once we got to the hotel; we were told the room would be ready at 3, we thought this was no problem so we came back at 3 and proceeded to wait in the lobby for an hour after that, no one told us why, until the room was nearly ready. The reason for the delay was because the hot tub needed to be checked, and it turned out to not work for the duration of our stay. Disappointing trip.