Our experience was horrible from the time we walked in. I don’t think I’ve ever wrote a bad review before but that’s how bad our experience was. A friend and I just stayed for a night for a concert. We were expecting anything fancy and based on the reviews staying here would be fine. First, it took over 30 minutes for us to check in. When it was our turn not one word was said to us by staff, no “hello”, no “sorry for the wait”. As soon as we walked into the room the bathroom smelled like cigarettes, the floors weren’t vacuumed, there were hairs and stains all over the bed, and there were items left by the previous people in the room. It took so long to check in that we were rushing to get ready. Otherwise, I would’ve left and gone somewhere else. At this point it was too late so we cut our losses and went to take a shower… it was disgusting. I decided against the dirty shower and decided to wash my face…zero soap and a clogged sink. We felt like we were being punked.