Hotel Cartagena Plaza

4.0 star property
Beach hotel with outdoor pool, near Bocagrande Beach

Choose dates to view prices

Relax in style at Hotel Cartagena Plaza, an upscale family-friendly hotel near Bocagrande Beach. Indulge in a breakfast buffet, unwind with spa treatments, and enjoy the two on-site restaurants or take some time to lounge by the outdoor pool.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Nightclub
  • Fitness center
  • Beach towels
  • Pool bar
  • 24-hour room service
  • Children's club
  • Babysitting
  • 24-hour business center
  • Conference center

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's club
  • Playground on site
  • Private bathroom
  • Daily housekeeping
The current price is CNY930
CNY930 total
May 31 - Jun 1

Room options

Available filters for rooms
Showing 25 of 25 rooms

Woman Room

  • Sleeps 2

Superior Room, 2 Double Beds

7.0 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, Club Lounge Access

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Superior Room, Ocean view

8.0 out of 10
Very good
(9 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Woman Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Room (Tematic Room)

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

Business Room, Tower

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Business Room, Tower

  • Sleeps 2

Superior Room, 2 Double Beds

  • Sleeps 4

Standard Room, 2 Double Beds

  • Sleeps 4

Executive Room, Club Lounge Access

  • Sleeps 2

Superior Room, Ocean view

  • Sleeps 4

Room (Tematic Room)

  • Sleeps 4

Room

  • 30 sq m
  • Sleeps 2

Room with Sea View

  • Sea view
  • 30 sq m
  • Sleeps 2

Room Superior

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2

Superior Ocean View

  • Sleeps 3

Executive

  • Sleeps 2

Standard Room

  • Sleeps 3

Superior City View

  • Sleeps 3

Room Standard

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4

Room Superior with Street View

  • 30 sq m
  • Sleeps 4

Room Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 30 sq m
  • Sleeps 4

Room Executive

  • 30 sq m
  • Sleeps 2

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About the neighborhood

Map
Cra 1a No.6-154 Bocagrande, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • Rio Cartagena Casino - 3 min walk - 0.3 km
  • Centro Comercial Nao - 3 min walk - 0.3 km
  • Plaza Bocagrande Commercial Center - 15 min walk - 1.3 km
  • Castillo Grande Beach - 17 min walk - 1.5 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 19 min drive

Restaurants

  • ‪Ely Café - ‬2 min walk
  • ‪Leña Y Carbón - ‬4 min walk
  • ‪Juan Valdez Café - ‬1 min walk
  • ‪Caffe napoli - ‬4 min walk
  • ‪Café Quindío - ‬2 min walk

About this property

Hotel Cartagena Plaza

  • Hotel Cartagena Plaza is a great choice for your beach stay in Cartagena. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness center. Restaurant Le Place serves breakfast, lunch, and dinner. Other highlights include a nightclub, a poolside bar, and a snack bar/deli. Fellow travelers say great things about the helpful staff.

All inclusive details

  • All-inclusive room rates at Hotel Cartagena Plaza are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 311 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 4 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
    • Babysitting*
    • Children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club
  • Playground
  • Babysitting (surcharge)

Working away

  • 24-hour business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1993
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Nightclub
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Water-efficient toilets only

Special features

Dining

Restaurant Le Place - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Children & extra beds

  • Babysitting is available for an extra charge
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Cartagena Plaza

Cartagena Plaza Hotel

Hotel Cartagena Plaza

Hotel Cartagena Plaza Hotel

Hotel Cartagena Plaza Cartagena

Hotel Cartagena Plaza Hotel Cartagena

Frequently asked questions

Does Hotel Cartagena Plaza offer free cancellation for a full refund?

Yes, Hotel Cartagena Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Cartagena Plaza?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Cartagena Plaza?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at Hotel Cartagena Plaza?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Cartagena Plaza?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (4-min walk) is nearby.

What is there to do at Hotel Cartagena Plaza and nearby?

Hotel Cartagena Plaza has a nightclub and an outdoor pool, as well as a fitness center and an arcade.

Are there restaurants at or near Hotel Cartagena Plaza?

Yes, there's an onsite restaurant, Restaurant Le Place.

What's the area around Hotel Cartagena Plaza like?

Hotel Cartagena Plaza is located on the waterfront in Bocagrande, a short 13-minute walk from Plaza Bocagrande Commercial Center and 13 minutes' walk from El Laguito Beach.

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Reviews

Hotel Cartagena Plaza Reviews

7.6

Good

8.2

Cleanliness

8.6

Location

7.8

Staff & service

7.4

Property conditions & facilities

Popular mentions

Service staff
Room
Food
Beach
Air conditioning
Location
Restaurant
Lobby
Store
Children

Reviews

Verified

8/10 Very good

Courteous staff. Buffett very good
todd, 5-night trip
Verified

10/10 Exceptional

The hotel is at an excellent area facing the beach from one side and the skyline view from the other. Staff are exceptionally friendly. Rooms are clean with comfortable beds. You can walk and find restaurants, shopping center and pharmacies. Overall, i recommended for families as well as individuals.
Cory, 4-night trip
Verified

8/10 Very good

Good location easy check in & out
Maria C, 5-night trip
Verified

10/10 Exceptional

Staff was nice and hotel was always maintained clean.
Ayded, 7-night trip
Verified

10/10 Exceptional

Hotel Cartagena Plaza was one of the fewest all inclusive hotels in the city of Cartagena. And I gotta say it didn’t disappoint. Food, hospitality and overall service was exceptional.
Vitaliy, 7-night trip
Verified

10/10 Exceptional

We had all inclusive, with special Mediterranean restaurant, the breakfast was served in special room….. in general……great service
Roberto, 10-night trip
Verified

8/10 Very good

Staff was wonderful
Romy, 4-night trip
Verified

10/10 Exceptional

Well located. Good price for what we get. The staff is excellent. We stayed 12 days and were very happy with every thing.
Stateson, 12-night trip
Verified

10/10 Exceptional

The staff at the Hotel Cartagena Plaza exceeded all expectations! They were incredibly friendly, attentive, and always willing to help. They even went above and beyond to organize a surprise birthday dinner for my son, which made our stay truly unforgettable. Absolutely 5 stars!
Rosalía Kathy, 4-night trip
Verified

6/10 Good

I LIKE THE LOCATION OF THE HOTEL. I DID NOT LIKE THE ALCOHOLIC DRINKS THEY SERVED. THEY DID NOT HAVE ALCOHOOL, EXCEPT FOR THE WINE.
ANA, 7-night trip
Verified

10/10 Exceptional

I like the attention the service ..
Marvin, 5-night trip
Verified

2/10 Poor

The hotel have everything. But nothing work properly. Breakfast. Gym etc.
Luis, 6-night trip
Verified

8/10 Very good

Maintenance

Good experience all around asked for my air-condition to be checked they never bothered
jasvinder, 4-night trip
Verified

8/10 Very good

Not a lot of people speaking English. People save sun chairs and never use them. Spa was fantastic
Chris, 7-night trip
Verified

4/10 Fair

The building need update. During my stay they was no air conditioner. They had stand up fan in everyroom. At night the heat was horrible. The staff were great. But my stay wasn't what I imagine. I would give my experience a 1star.
Isha, 11-night trip
Verified

6/10 Good

Overall its a nice place. Pros: clean, secure, across from the beach, close to shops and 10 minutes from the major sites. Cons: not a lot of food options. Paid for all inclusive it only included buffet option. As a plant based pescatarian most choices had diary and meat so I had to pay to eat at other places. There was construction happening all day and loud music mid day to late night so it was hard to rest and work remotely.
Chanda, 4-night trip
Verified

8/10 Very good

I had the pleasure of staying at this hotel with my close friend. Cesar and Alfredo made the stay very pleasant and welcoming and I appreciate them. The room cleaning was excellent however I feel like they went through my belongings but I do not know for sure. The food was pretty nasty but the drinks and fruits offered were delicious. For the price you pay I guess that is expected. The rooms were nice and not a catfish and it was very easy and affordable to call cabs directly to and from the hotel.
Shalanyuy Ayeh, 4-night trip
Verified

10/10 Exceptional

The good: - service staff - VIP rooms cleaned well with free minibar refills, and beach towels refills, modern power control, fan, Netflix etc. - beautiful room despite some visible aesthetic damage here and there - close proximity to beach & stores/restaurants - free breakfast butlers lounge area Negatives: - by some standards general areas surrounding hotel could be considered run down but this would apply to the entire town - rooftop pool is small in size and pretty full. Rooftop views not good as screen blocks your view - free breakfast was mediocre not enough meat-free options Overall 5/5
hasib, 7-night trip
Verified

4/10 Fair

I want to share my experience to help other travelers make informed decisions. On Expedia’s website, the hotel advertises beach umbrellas, in-room minibars, and an “all-inclusive” plan with access to two restaurants plus the buffet. However, this is misleading: Beach umbrellas and chairs are not included – you have to pay extra. The “minibar” is just an empty fridge – it doesn’t contain anything. The all-inclusive plan only covers the buffet. The other two restaurants require additional payment. So in reality, this hotel is not truly all-inclusive. I find this very misleading and disappointing. On a positive note, I want to highlight that the staff was excellent – very kind and attentive throughout our stay. I hope this helps other travelers and that Expedia reviews this listing to ensure it reflects the actual services offered.
Delia, 8-night trip
Verified

4/10 Fair

Pictures can lie

Not a so good stay....value for money is not there....the Rooms need un UPGRADE URGENTLY they are TOTALLY OUTDATED, bathrooms with mold. Food is just okay and the drinks, when you have the all inclusive package, are Not premium. The personnel service was very good and kind enough to let us change/try three (3) rooms, but once again, the premises are not comfortable and the pictures on the website are deceiving. Bottom line is that the Hotel is NOT well maintained and outdated...
John Freddy, 2-night trip
Verified

10/10 Exceptional

Really enjoyed my stay
Tawana, 4-night trip
Verified

10/10 Exceptional

I like the hotel the pool is a little small but overall good
Escarlet, 3-night trip
Verified

10/10 Exceptional

Excellent customer service, good food and excellent location
eddy, 4-night trip
Verified

4/10 Fair

I choose this hotel because Is rated 5 stars ,but it doesn't even reach 4 . Almirante Cartagena Is rated 5 stars and is a really good and nice place . Defenily 5 stars .
Ivania, 1-night trip
Verified

8/10 Very good

Nice hotel. Very good restorante
Osvaldo, 4-night trip