We chose this hotel because of its location. The week prior we’d stayed at Fairfield Inn & Suites Dallas Love Field. Our 2021 Chevrolet Silverado High Country was stolen from the hotel (in the front door). The hotel staff was not helpful or comforting at all. However at Home 2 Suites, we felt very safe and the staff was amazing.
Wynetta
2 晚家庭旅行
10/10
The stay was excellent and clean!!
Veronica
2 晚家庭旅行
10/10
Antonio
1 晚行程
10/10
Ruben
2 晚商务旅行
10/10
It was an amazing stay. Everything was nice and clean. The room was nice and spacious.
CHRISTINA
3 晚家庭旅行
2/10
The beds are hard and lumpy the pillows are bags of cement no hot water in the shower people screaming in the hall at 3am and the desk did nothing having said that I like home2suites have stayed at dozens of them across the country and had a great stay but this hotel is poorly ran this hotel has standards like good sheets and very nice beds but not in Burleson hotel has not been kept up over time everything is worn out
robert
1 晚行程
10/10
Carl
2 晚商务旅行
10/10
Always a wonderful experience at this hotel. The lady that checked me in went above and beyond to ensure everything was ok
Marcus
1 晚商务旅行
10/10
Jeff
1 晚行程
10/10
keith
4 晚行程
10/10
Clean and close to stores and restaurants.
Marithza
2 晚浪漫旅行
8/10
Good overall stay.. unfortunately I got some expired milk during breakfast time and housekeeping was loud during the day. I was working overnights for a project and was hard to sleep during the day.
Adam
5 晚商务旅行
10/10
Excellent facility!
Janet
1 晚浪漫旅行
8/10
Toilet didn’t work. Staff fixed it.
Brian
6 晚浪漫旅行
10/10
Great service, thank you!
Nathaniel
3 晚家庭旅行
10/10
Mark
2 晚行程
10/10
Neal
3 晚家庭旅行
8/10
Rooms were nice and large and clean. Lobby was nice and clean. Wished there was a restaurant and/or a bar but thay was my fault for not seeing it when i made the reservation. Only real complaint is we were supposed to get maid service every other day and didnt get it at all. When husband asked the maid in the hallway for towels and washcloths, she didnt speak english, which is no big deal but was told they didnt have any washcloths. We were there for my daughters wedding so we had several rooms and everyone said the same. No maid service and no washcloths.
Sylvia
1 晚家庭旅行
2/10
There was an issue with my rooms being ready. We were transferring rooms from a previous night and I was told rooms would be ready at 8am due to us being in town for a family wedding. I double checked the day before and he said yes they will be ready. Again I checked the night before when I got in town, he said yes. At 8am the next morning I went to check into my rooms and the man at front desk said they were not available. He said it was a busy night and they can’t do early checkin. I explained I had confirmed it and he told me I can pay for a larger room and check in at 1pm. I was beyond upset and he wouldn’t give me anymore info. Also he refused to give me his name or managers name or info so I could contact them about the issue. I will never stay here or any other location. The bride and myself and another guest had no option for a room on wedding day to check into and get ready. Horrible communication and the man at front desk was not helpful or understanding.
Sierra
1 晚行程
10/10
Darla
3 晚行程
10/10
Kody
1 晚行程
10/10
Tonishia
2 晚家庭旅行
8/10
Eazy check-in and check-out. Staff was very friendly. The only thing that was an issue was that breakfast ended at 9:30 and when it said it ended at 9:30 they meant it. The turned the lights and the juice machine off not that there was anything out to get anyway.