Breakfast let the hotel down. First morning no eggs, hash browns or mushrooms. 3 Days the plates were dirty or very wet. Croissants under cooked & raw in the middle.
Staff couldn’t have been more friendly & helpful.
Room spacious & clean. Needed a towel rail in bathroom.
Alison
Alison,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 9 日
Birthday Treat
Really pleased I picked the Sir Thomas Hotel for many reasons,the location was spot on for all we wanted from our trip. The room was a good size, nicely decorated and had everything to make our stay comfortable. Breakfast was lovely with a great choice and all the staff helpful. Wish I would have booked another night and enjoyed the food and bar at the hotel.
Amanda
Amanda,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 9 日
When we arrived we were surprised to walk into the room to a card for our wedding anniversary. I thought that was a lovely touch. Unfortunately we were let down at breakfast. Breakfast was buffet and the heat went out under each dish. Myself and quite a few others complained let the staff know that the food was freezing. The staff just said sorry, hadn't realised the glame had gone out and walked away. I also asked if there were any eggs to be told that their delivery hadn't come, sorry. Even though Tesco is around the corner. So breakfast consisted of a piece of toast. Such a shame.
Helen
Helen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 9 日
Great stay with family members. All staff excellent.Great location and great value. We will be returning.
Edward
Edward,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 7 日
Great stay
Lovely hotel excellent location, best breakfast, only down side is there is no ac but they will supply a fan
Catherine
Catherine,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 6 日
Don't bother paying for a breakfast.
TV didn't work told reception they said would get it fixed. Didn't. Breakfast, no contact with staff apart from one man asking our room number and then he said to go up and help yourself. No clean tables. Plates cold, food barely warm then instantly cold when put on plate. Totally unimpressed. Not one member of staff asked us if we were ok. Terrible service.
C
C,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Break away
Rooms where clean only little thing was we didn’t get clean cups for our morning tea but everything else was perfect bar staff where lovely and check-in staff where very helpful Hotel breakfast nice hotel was in a perfect location
Colin
Colin,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Lovely stay
The room was clean, the staff very friendly and helpful, the breakfast was good
Joy
Joy,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Beatleweek
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Great hotel
Great hotel in a great location. Ideal for exploring Liverpool as it close to everything, restaurants, bars, Matthew st , Albert dock and so much more. Hotel is clean and rooms are spacious, only minor problem i would say is the rooms are very warm. Breakfast was plentiful. Cooked breakfast and continental options available.
Joyce
Joyce,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 29 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Rebecca
Rebecca,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 26 日
Room temperature was warm. Having a fan saved the day. Room was clean and comfortable. Water pressure in the shower was a little low. But we needed Air Conditioning.
JOSEPH
JOSEPH,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 23 日
James
James,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Clean comfortable room, breakfast was fab
lesley
lesley,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
Sharon
Sharon,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 19 日
Lovely hotel and staff. Only faulty is that there's no AC in rooms.
Janet
Janet,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 19 日
Night away for husband early 60
Nice room, equipped with all you need
Great value
Lovely buffet breakfast
Very near to Cavern Quarter