good location , nice and friendly staff, overall is good
but during my stay the hotel wall is repainting , bad smell..........
leo
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Sunday night in Liverpool
Quick check in clean and ready accommodation. Staff polite and friendly. Great location and keep plenty of room for an outstanding breakfast with plenty of choices.
Ray
Ray,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
Fantastic location
Excellent location bads nice and comfy free tea coffee and hot chocolate and biscuits in your room food was a bit cold this morning but it's Self-Service so can be Hit a missed
Kieron
Kieron,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 26 日
Poor customer service skills.
Shocking customer service skills at breakfast didnt tell us availability of breakfast. Food luke warm. Had to ask 3 times for replaced hot water and oramge juice and glasses. Sausages hardlys cooked. Staff on phone while waiting for breakfast items flicking their hair about. Advised manager who was unprofessional too. Asled for eggs benedict received and was terrible semt back so didnt gmvharge extra £4 for this.
charlotte
charlotte,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 24 日
Antony
Antony,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
しばらくぶりにモダンで素敵なホテルにでした。
英国滞在中、今のところベスト。昨年の3週間の英国滞在中でも、モダンなホテルとして、ベストです、
Ichiro
Ichiro,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Rhian
Rhian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Very nice 👌.
Our 4 night stay at the Sir Thomas Hotel was very good. Ideally situated within walking distance of most of the places and things we wanted to visit. Our room was fairly comfortable with a lovely shower room but with nowhere except 1 hook to hang a towel. This should be addressed. Unfortunately the room was always too hot 🔥 even with the window open to capacity and no AC. The buffet breakfast was great with plenty of choice. Bar area for evening drinks was lovely and not too expensive.
Altogether a great stay.
Angela
Angela,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Andrea
Andrea,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Dion
Dion,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 15 日
Staff were good, breakfast was ok.
The room had no air conditioning and was very warm, the window catch that stops the window opening too far was broken which if I had a child with me would have been a concern, but as it was so hot 32c it meant we could open the window wide.
There was stains on the ceiling near the tv which was off putting but the room and bathroom was clean.
Bed was comfy and good choice of pillows.
The walls were a deep purple which felt sticky to the touch and the furniture was black, no my taste and probably wouldn’t have booked if I had known how dark the room was.
It was very noisy at night and was woken a number of times but not the hotels fault it’s the location and having to have the window open to keep the room cool
Deborah
Deborah,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Super friendly stay
Smashing friendly hotel. It was very warm on the night of our stay. No aircon but requested a fan and one was delivered within 5 minutes of asking. Excellent location for shopping and theatre. Wouldn’t hesitate to recommend.
Adele
Adele,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
Excellent Location & Staff
I'll make this a straightforward review.
Good points.
Location. The hotel is situated in a superb spot very close to Mathew street and only a ten minute or so walk to Lime street station.
Staff. The staff we all extremely polite and courteous.
Bad or not so good points.
The room was fairly basic and unfortunately had no air conditioning in what proved to be the hottest few days of the year. We were given a fan but in all honesty it did little or nothing.
The lift was slow and often felt like the doors were not going to open on exit.
I would in all fairness recommend this hotel for the location and staff alone but it could certainly do with an update.
Paul
Paul,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
Great hotel
Lovely weekend to visit Liverpool as the waether was gorgeous. Hotel in ideal location, close to everywhere. Although room was super clean and cosy, it was unbelievably hot as it had no air con! But didn't help that the weather was so hot as well
Ffion
Ffion,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 10 日
Darren
Darren,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
Paul
Paul,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
Lovely stay
Lovely hotel in the heart of Liverpool, rooms were a little hot as there wasnt air con or fan.
Amanda
Amanda,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 6 日
Avoid! Far from luxury-better basic options nearby
ALEXANDRA
ALEXANDRA,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Excellent stay
Neil
Neil,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 3 日
No good
The rooms were very hot and stuffy. The things like TV didn't work or the phone would not work. The walls were sticky and some of the windows were painted shut.
We changed rooms three times, as my husband is disabled and can't cope very well with the heat, but there was a couple asking for a refund because the room was so warm. The one thing i will say was the bathroom was lovely and shower was great.
I also want to say that Nathan who helped us out was amazing.