Where do I begin? From advertising free car parking when it's actually not, to room keys that refuse to let you into your room, to the handle on the window in the room nearly falling off...
Welcome to Fawlty Towers.
- Car Parking is NOT free. No matter what any online booking agent tells you, there is a requirement to pay and that is despite any false advertisements online.
- Room keys. Always ask for two because you can guarantee the one you get given will not work. The second one probably won't work either and then there will be nobody at reception to help you gain access to the room you have paid for.
- Windows. Don't touch them, like
really, don't. When I finally got into Fort Knox, the room was like the inside of an oven. So, naturally, you go to open the window, just to find the handle nearly comes off when you do so. If you like it hot, perfect, if not, stay somewhere else!
- Service. What service? I went to check in after discovering you had to pay for parking (Hotels.com advertised the hotel as having free car parking when I booked), however the young lass at the check in counter (who must've been skipping school to work there) was having a lovely chat with some other guests. It wasn't even about the hotel, just a general chat. 10 minutes passed before she finally decided to actually do her job, and at this point, I had to argue about the car parking.
A very dissatisfied experience and definitely one to avoid if you can.
