Check in was easy and the front desk staff were excellent ! Very helpful and kind with all of our NYC questions.
One of the elevators was broken and it took forever to go up and down using the other 2 that were working properly so that wasn’t great. The elevators had no AC and it was so hot in there and there was no music or white noise …making it rather awkward riding with complete silence. The hotel is apparently pet friendly and someone beside us had a very yappy dog so sound machine was needed for sleeping.
The room itself was very clean, modern and comfortable. The gym was also very nice but doesn’t have a bathroom and again, the elevators were so slow so that wasn’t great if you needed to go to the bathroom before gym session was over.
The restaurant was clean and inviting and the staff were excellent! Buffet was a little pricey but was good and seemed as fresh as a buffet could be with fresh fruit, pancakes, eggs, bacon, yogurt and oatmeal. There is a refillable water station located in the lobby so that was nice, especially with the record breaking heat NYC is experiencing. Coffee in room only has 2 creamers so if you like cream, ask for more at the desk when you check in. 🙂Very convenient location!