The staff was extremely courteous and helpful!
Since our reservations said "Caesars", we went to Caesars. When trying to check in, we were informed that our reservation was actually at Harrah's. The bellman (Larry) brought us and our luggage through the Caesars casino, across the street to check in at Harrah's, all the while directing us to the various areas of the casino. While it took a minute, and everyone was so courteous, displaying our reservation for the correct hotel would have been nice to know ahead of time.
The room and bathroom (giant tub and large walk-in shower!) were spacious. The cleanliness of the bathroom could have been better. While it looked clean, the floors were super shiny! There was quite a bit of dust on the mirror and artwork frames, some mold in the shower between the glass and the tile, and the shower head had so much calcium (?) build up on it that you almost had to run around the shower to get wet/rinse off (it was spraying in all different directions). Also, the water went from scaling hot to ice cold a number of times during my 1st shower. (My second shower was much quicker, and it only happened once.) I warned the other guests with me, so they also took speedy showers. Our "Do Not Disturb" and "Housekeeping" lights were completely broken - not attached to the wall at all - and were blinking/on the entire visit.
