I was put up in the newly refurbished room, had iron board but no iron. When they provided iron it sparked and trip the circuit breaker if my room. It took them half an hour at 1130pm to sort out. Again it tripped at 4am. I stayed I. The room for 4 hours with two beaker trip. Seems they have pushed the new room without proper check. Disappointing experience.
Vinay
Vinay,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 29 日
KADARNATH
KADARNATH,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 7 日
Too bad for stay as services are very bad,even after reminder not taken care.
PRODIP
PRODIP,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 19 日
Overall excellent stay
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Vasu
Vasu,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 6 日
Adarsh
Adarsh,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 5 日
Lacks basic facilities and courtesy
Stayed there for 4 days and the AC didn’t work for 2 days and 1 day there was no hot water available in the bathroom.
Nobody took the ownership and everyone was just clueless.
Forget 5 star, even the basic hotel will have such basic facilities which Ramada JHV failed to provide. We can understand that sometimes systems fail, but how you own it up and communicate clearly with the customer that matters.
Was absolutely not worth the money I paid.
Adarsh
Adarsh,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 4 日
Please never ever stay in this hotel . My most worst experience after paying so
Much money . Very old bathrooms, no hot water , internet sucks , front desk people are in no mood to help. Please please don’t stay in this hotel ever.
Sudarshana
Sudarshana,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 3 日
Great hotel servi e could be improved
The hotel is really good with great amenities. The travel desk were really helpful in meeting all our travel within Varanasi.
The grumble I have is with check in where we had to repeatedly ask for the 3rd bed and towels and more than one door key all of which had been prebooked and paid for
The restaurants are very good but the waiting staff seem reluctant to serve us and ordering seemed to take for ever , additional drinks orders or food required us to track down the waiting staff to place the order
uday
uday,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
DAN
DAN,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 22 日
Overall property and stay was good. Breakfast buffet was good and staff very helpful. WiFi was terrible and had to use cellular for data and calls. Getting hot water was intermittent which is not what you would expect for what this hotel was rated.
Chandrasekar
Chandrasekar,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 20 日
Ok, but could be better
The problem with this hotel since long time is that the staff speak bad English including reception.
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 19 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 11 日
Simon
Simon,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 7 日
We stayed 7 nights and we were very comfortable. Room service was excellent and food was very good. The cleaning service people were very nice and efficient. Very friendly front desk people. Check in and check out were fast. The only thing we recommend if there is a plug next to the bed to recharge our computer.
FAEZEH
FAEZEH,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 6 日
Very disappointed with the quality of this supposedly 5 star hotel. Where do I start! Not a power point on both sides of the bed. Criminal. The power point on the one side of the bed did not work. Unacceptable. No power point in the bathroom. Doubly unacceptable. No tissues in toom. Ridiculous. Free WiFi limited to 2 devices only. Doubly ridiculous for a supposedly 5 star hotel. Waiters don’t clear tables away promptly at all. Strongly recommend staying away from this hotel.
Adam
Adam,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 4 日
This is the worst property we have stayed in in India. Maybe 2 star at best. Put us a
In a smoking room then hung up on me when I called to tell them the room smelled and the toilet didn’t flush. We then took our bags back down to reception and our second room, while smoke free, was so worn down. I would not stay here again. I took photos of the state of the bathroom. For the price, stay elsewhere.
Louise
Louise,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 1 日
worst ever hotel that I have ever been, I wouldn’t recommend it to anyone ever
Vinay Kumar
Vinay Kumar,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 12 月 31 日
Ram
Ram,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 31 日
We found cockroaches in the rest room, shared the same video with the manager. Very little response from him. Another bathroom is flooded. Restaurant seats are dirty and minimal service.
Anil
Anil,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 30 日
The hotel is located next to a shopping mall. Staff are very friendly and hopeful, especially restaurants’ staff. Hotel room is outdated, had a clogged sink when we checked in the room. I had a upset stomach on the day of checking out after eaten breakfast in the hotel.