Hotel Hacienda Dorotea

3.5 star property
Mountain Puerto Natales hotel with restaurant

Choose dates to view prices

Nestled in the mountains, Hotel Hacienda Dorotea offers a warm retreat with free breakfast and a garden. Relax by the playground or explore local cuisine at the restaurant. With high-speed WiFi, luggage storage, and helpful staff on hand for tour assistance.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Communal living room
  • Front-desk safe
  • Refrigerator in a common area
  • Water dispenser
  • Laundry service
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Playground on site
  • Connecting/adjoining rooms available
  • Separate dining area
  • Garden
  • Patio
  • Daily housekeeping

Room options

Available filters for rooms
Showing 1 of 1 room

Superior Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Patio
Yard
Separate dining area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Dining table
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

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About the neighborhood

Map
Carlos Segundo Morales, Natales, Magallanes y la Antártica Chilena

What's nearby

  • Mirador Cerro Dorotea - 9 min drive - 5.4 km
  • Costanera - 9 min drive - 5.7 km
  • Cueva del Milodon - 10 min drive - 6.1 km
  • Plaza de Armas - 11 min drive - 6.4 km
  • Puerto Natales Casino - 11 min drive - 6.4 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 20 min drive

Restaurants

  • ‪Baguales Brewery & Restaurant - ‬10 min drive
  • ‪NOMAD Cafeteria de Especialidad - ‬9 min drive
  • ‪El Brisket - ‬9 min drive
  • ‪El Asador Patagónico - ‬9 min drive
  • ‪Café Kawesqar - ‬9 min drive

About this property

Hotel Hacienda Dorotea

When visiting Puerto Natales, Hotel Hacienda Dorotea is a great choice to consider. For a bite to eat, guests can check out Mirador de las Montañas, which serves dinner and offers garden views. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 6:00 AM–10:30 AM
  • Hosted evening meals on weekdays for a surcharge
  • Restaurant
  • Coffee/tea in a common area
  • Shared refrigerator
  • Water dispenser

Traveling with children

  • Playground

What to do

  • Horse riding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Communal living room
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Hand-held showerheads
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Grab bar in shower
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Home comfort

  • Heating

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Patio
  • Yard
  • Individually furnished and decorated
  • Separate dining area
  • Heated floor (bathroom)

Freshen up

  • Hydromassage showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Mirador de las Montañas - Overlooking the garden, this restaurant serves dinner only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Hosted evening meal costs CLP 50

Children & extra beds

  • Rollaway beds are available for CLP 40 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel Hacienda Dorotea Hotel
Hotel Hacienda Dorotea Natales
Hotel Hacienda Dorotea Hotel Natales

Frequently asked questions

Does Hotel Hacienda Dorotea offer free cancellation for a full refund?

Yes, Hotel Hacienda Dorotea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Hacienda Dorotea?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Hacienda Dorotea?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Hacienda Dorotea?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Hacienda Dorotea?

No, this hotel doesn't have a casino, but Puerto Natales Casino (9-min drive) is nearby.

What is there to do at Hotel Hacienda Dorotea and nearby?

Have fun during the warmer months with activities nearby such as horseback riding. Hotel Hacienda Dorotea also has a garden.

Are there restaurants at or near Hotel Hacienda Dorotea?

Yes, Mirador de las Montañas offers garden views.

Does Hotel Hacienda Dorotea have any outdoor private spaces?

Yes, every room features a patio and a yard.

What's the area around Hotel Hacienda Dorotea like?

Hotel Hacienda Dorotea is located on the boardwalk/promenade. Popular attractions include Costanera, which is 8 minutes away by car.

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Hotel Hacienda Dorotea Reviews

Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Towns
Room
View
Breakfast
Location
Bed
Tours
Taxi
Food

What guests liked

  • Breakfast offered a great selection of options and was delicious. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

A unique great boutique hotel about 5 minutes car drive out of town. The staff was very friendly and helpful.
Johannes, 2-night trip

10/10 Exceptional

Great property

Wonderful property, great staff, food and location.
1-night trip

10/10 Exceptional

Very quiet and beautiful hotel. Nice staff
Weilun, 3-night trip

10/10 Exceptional

The staff was very friendly, flexible and accomodating.
Tushar, 3-night trip

10/10 Exceptional

Fantastic place. We even got to meet the owner. She was so nice. Great service and accommodations. . Lo red the small museum the hotel has.
Rodrigo, 3-night trip

10/10 Exceptional

Awesome hotel with pleasing and friendly staff. The location is breathtaking and we couldn't have been happier with the overall experience. It's about 8 km from the Natales airport and 4 km from the city center.

10/10 Exceptional

Rustic Gem

This is a wonderful rustic hotel that is away from the noise of the city, while being just a short, inexpensive Uber ride away from the town center. Breakfast is included and the restaurant is very good if you feel like staying on site for dinner. We would definitely stay again.
3-night trip

10/10 Exceptional

Hacienda Dorotea was absolutely perfect! Beautiful setting with helpful staff and extremely comfortable rooms. We have stayed in several hotels in Puerto Natales and this was the best by far and a reasonable price. It is just outside of town so a car is helpful, but there are lots of taxis so it is easy to get to. Overall I highly recommend!
Victoria, 3-night trip

10/10 Exceptional

What an amazing place! The photos do not do it justice. Beautiful grounds, amazing views, comfortable accommodations. Staff were welcoming and accommodating. I would never consider staying anywhere else! About 5 mins from the center of town
Jen, 1-night trip

10/10 Exceptional

Very good to relax. Beautiful vue. Great staff. Kust need a taxi or uber for 5000 cps
Jean, 3-night trip

10/10 Exceptional

Every room with a stunning view. Amazing hotel!

It was the perfect location for us. The rooms are spacious, clean, and with a very unique style of reycled woods, which we loved. The atmosphere is quite special and every room has a huge window looking at the mountain range which was exquisit. Super comfortable beds as well. The staff was really nice and helpful with everything. The hotel is situated outside of Puerto Natales, so you need a taxi or a rental car to get to town. We loved everything about our stay and would definitely recommend and come again.
6-night trip

10/10 Exceptional

Recommended

We thoroughly enjoyed our stay here. The room was spacious with a comfortable bed and lovely view. This is an individual place with a great deal of attention to detail and original features. The staff were excellent and very helpful before we arrived as we needed a driver to take us to Punta Arenas, they found us a driver and helped organise everything, very much above and beyond what might be expected. Breakfast was included and was good, we had an evening meal too, not quite so good, a lot of the menu was unavailable. Nevertheless we were able to eat, enjoy a lovely view and friendly staff so we were happy. Very much recommended.
Karen, 1-night trip

10/10 Exceptional

Pessoas que fazem a diferença. Paz

Atendimento excelente, atenciosos. Café da manha muito bom. Instalações estilo fazendo chic. Muita paz.
RICARDO, 2-night trip

10/10 Exceptional

Atendimento excelente e muita paz.

Instalações ótimas em estilo fazenda. Lugar de muita paz, amplo e de facil acesso de carro. Pessoas que fazem a diferença.
RICARDO, 1-night trip

10/10 Exceptional

The hotel is at countryside, very quiet and with beautiful surrounding. Very nice staff. It is around 10 minutes drive from downtown Puerto Natales. We had a rental car, so this was not an issue for us. Highly recommend.
Yiliang, 4-night trip

10/10 Exceptional

Amazing hotel and property. The views were absolutely incredible! Highly recommended.
Maria, 1-night trip

10/10 Exceptional

Great place to stay, awesome staff.

Wonderful small hotel. Neat story behind the place and the staff was very friendly and informative.
Chris, 1-night trip

10/10 Exceptional

Original farmhouse with a beautiful view. Location far from the city, doesn’t have a courtesy bathroom if your flight takes off in the evening. Nice staff and nice breakfast
Jean, 2-night trip

10/10 Exceptional

Super little hotel

Great stay here with amazing views. Our initial room had a cracked window but the hotel were able to change us to a new room! Very friendly, helpful staff and delicious breakfast and dinner in the Restaurant.
Iain, 3-night trip

10/10 Exceptional

Highly recommend

Modern rooms with very comfortable bedding. The bonus is that each room overlooks over the pasture and on a clear day, mountains and glaciers from Torres Del Paine are visible. The staff at the reception speak good English and are very friendly and helpful. We had some noise issues from the electric system and they tried their best to fix the problem. I was sick during my visit and there was no issue delivering supper to the room.
Marie-Pierre, 3-night trip

10/10 Exceptional

A little remote but the taxis cost $5 only. Good value for money.
Aparna, 3-night trip

10/10 Exceptional

The best hotel with a quiet mountain vista view

Hacienda Dorotea is the perfect city getaway destination if you want to be a little away from the city (but not too far out from Puerto Natales only 7-8 minutes) and be with nature. In our stay we had a wonderful view of the mountain and the window is like a panoramic painting of the vista outside with the mountain being the backdrop. The room is spectacularly arranged, some even affecting the light and shadows when the lights are off and the amenities are plentiful, from its own restaurant and breakfast so you don't have to go out into Puerto Natales to eat after a long nice day from TDP. Tea/hot water are available at reception and the service from the receptionist has nothing been less than outstanding, including asking if we would like to take breakfast to go and making sure we wake up on time for the tour at 7 am. There is also a little museum detailing the history of the ranch but unfortunately we did not have time to check it out. We would wholeheartedly recommend this place and would definitely return if given opportunity to do so.
Yuan Chien, 4-night trip

10/10 Exceptional

Muy buen hotel, preciosa vista, muy moderno pero rústico a la vez. Buenas sabanas, cama y baño. Rico desayuno.
Valentina, 3-night trip

10/10 Exceptional

El lugar es precioso, limpio y muy comodo. Lo recomiendo sin dudas.
Victoria, 3-night trip

10/10 Exceptional

Beautiful hotel off the beaten track, easily accessible into town.
Maureen, 4-night trip