Excellent
Nice people and fine property maintenance
CHENG TAI
5 晚商务旅行
6/10
Employees in hotel is nice and willing to help you. However, due to unexpected cockroach in the room in the midnight, front desk can't change my room due to all the rooms were sold out. Also the spray were locked, and she can't access the spray for me. No elevator and you have to carry your baggages up to 2nd or 3rd floor. Personal opinion, I won't choose this hotel in my next trip.
真实旅客
2 晚商务旅行
6/10
I saw a cockroach and it hided under the sofa. It makes me worry and can't sleep well all night long. I understand that cockroach is very common in the whole world, however it was the first time I saw one in a hotel room.
真实旅客
4 晚商务旅行
6/10
The room was good but their was a smell of weed in our room. Which i went to the front office and they provide me with a deodorizer for the room. It always smelled like wet or moisture in the room. We got the hotel because of the swimming pool and it was always closed. We didnt enjoy as much. But the good thing was that it had a good accommodation for the room such as a kitchen and 3 beds. The pull out bed was very hard that we had to get additional covers to make it simi comfortable. Pool was closed because of chemical unbalanced and other guest complaint as well. Laundry was always occupied they need to be more intop of the occupants to remove the clothes on time.
Brenda
3 晚家庭旅行
2/10
Terrible the hotel so dirty, the hotel, the rooms everything, dead animal at the door and the rooms used for the workers
Sofia
4 晚行程
8/10
MASAHIRO
1 晚商务旅行
4/10
Got to hotel and they said my appointment was canceled. Hotel said hotels.com credit card was declined. So I had to screw around for a hour talking to an unqualified front desk and hotels.com to get it fixed. Oh! Same thing happened to my friends. Don’t use hotels.com. They took my money asap but didn’t pay the hotel asap
Jeffery
2 晚结伴旅行
6/10
Brenda
3 晚家庭旅行
10/10
Henry
2 晚行程
6/10
Very nice hotel front desk person.. The room was too small for my mobility scooter. Tiny bedroom gave no access to the bathroom in the scooter. Simply putting in handrails fires not make it accessible. Toilet was standard, too low and small for a handicapped person. Only one towel in the bathroom so had to get some from front desk. The place smelled, the carpet was wet. The easy chair had big stains on it. Fold out couch was dirty when need was pulled out. Had to ask for sheets, pillows and blankets. I get the feeling there may be a lot of theft. This room was ok only for sleeping on the queen bed. I'm sorry to say i would not stay again.
真实旅客
1 晚家庭旅行
2/10
Sammi
3 晚行程
6/10
The carpet was disgusting.. My twins feet were filthy and after the first night they were socks the whole time wile we were in the room. I had to throw socks away . The Breakfast was good and the staff was nice.
Michelle
2 晚家庭旅行
6/10
Room was spacious and comfortable . Carpet was outdated and one of the closests was being remodeled . Rooms did not have curtains to block sunlight or any light at night which made it difficult to sleep in . Asked for extra towels and everytime was stated there was none .
真实旅客
3 晚家庭旅行
4/10
Shower door was broken and never fixed it, there was a used condom on the ground for the entire week (staff passed it daily and left it on the ground), staff was alright but not worth catching an STD to stay here
真实旅客
5 晚行程
10/10
Denise
1 晚行程
8/10
Ana
1 晚行程
2/10
Walls in 1111 are visibly soiled and discolored. Guest bathroom sink is leaking out the handle. Stains on duvet. Liquid splash evident on headboard, TV, living room couch. Top surfaces dusty with months of dust collection. Sink in guest room was soiled revealing the room was not sufficiently cleaned. Trash cans not available in bathrooms. Worn carpet and furniture beyond its reasonable life expectancy.