Excellent
Nice people and fine property maintenance
CHENG TAI
CHENG TAI,5 晚商务旅行
Hotels.com真实住客点评
6/10 好
2019 年 8 月 6 日
It won't be my choice next time
Employees in hotel is nice and willing to help you. However, due to unexpected cockroach in the room in the midnight, front desk can't change my room due to all the rooms were sold out. Also the spray were locked, and she can't access the spray for me. No elevator and you have to carry your baggages up to 2nd or 3rd floor. Personal opinion, I won't choose this hotel in my next trip.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2019 年 8 月 2 日
Cockroach
I saw a cockroach and it hided under the sofa. It makes me worry and can't sleep well all night long. I understand that cockroach is very common in the whole world, however it was the first time I saw one in a hotel room.
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 4 日
Accessible room not accessible
Very nice hotel front desk person.. The room was too small for my mobility scooter. Tiny bedroom gave no access to the bathroom in the scooter. Simply putting in handrails fires not make it accessible. Toilet was standard, too low and small for a handicapped person. Only one towel in the bathroom so had to get some from front desk. The place smelled, the carpet was wet. The easy chair had big stains on it. Fold out couch was dirty when need was pulled out. Had to ask for sheets, pillows and blankets. I get the feeling there may be a lot of theft. This room was ok only for sleeping on the queen bed. I'm sorry to say i would not stay again.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 30 日
Sammi
Sammi,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
Nasty Carpet
The carpet was disgusting.. My twins feet were filthy and after the first night they were socks the whole time wile we were in the room. I had to throw socks away . The Breakfast was good and the staff was nice.
Michelle
Michelle,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 22 日
Decent price ,decent stay
Room was spacious and comfortable . Carpet was outdated and one of the closests was being remodeled . Rooms did not have curtains to block sunlight or any light at night which made it difficult to sleep in . Asked for extra towels and everytime was stated there was none .
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 19 日
A stay as good as a used rubber
Shower door was broken and never fixed it, there was a used condom on the ground for the entire week (staff passed it daily and left it on the ground), staff was alright but not worth catching an STD to stay here
真实旅客
5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Denise
Denise,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
Ana
Ana,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 12 日
Filthy
Walls in 1111 are visibly soiled and discolored. Guest bathroom sink is leaking out the handle. Stains on duvet. Liquid splash evident on headboard, TV, living room couch. Top surfaces dusty with months of dust collection. Sink in guest room was soiled revealing the room was not sufficiently cleaned. Trash cans not available in bathrooms. Worn carpet and furniture beyond its reasonable life expectancy.
Kyle
Kyle,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 31 日
Jennifer
Jennifer,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 28 日
Erin
Erin,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 20 日
Kristie
Kristie,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 18 日
Beverley
Beverley,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Heather
Heather,5 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 16 日
Eduardo
Eduardo,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 16 日
William
William,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 10 日
Disappointed
We have stayed at the same hotel for years but it’s definitely more run down. They don’t seem to be putting any effort into maintenance. Shower did not drain, the previous persons trash was not picked up outside our door and it was dirty- had to clean all counters and table and kitchen.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Crystal
Crystal,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 6 日
March 2025
Close to airport and many shops on Mac Arthur. My rooms was decent size two Deron suite with two bathrooms,kitchen refrigerator and microwave. With this price it’s a very good deal.
Carpet was worn out and although rooms was clean it’s carpet made it look old and dirty. That needs to be changed.
Front desk staff was very cooperative and caring. They responded to any complaints or request promptly.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 5 日
Adelyn
Adelyn,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 23 日
Boo boo
Man. The customer service was awful.
Parking fee…….. give me a break.
Carpet had burnt spots everywhere.
Towel had poop stains
Forgot to mention the giant roach we disturbed as we came in to the room.
My wife said it was haunted too.
ADAM
ADAM,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 19 日
The front desk staff was amazing. Very friendly and helpful. But the hotel itself and the rooms are filthy. I was shocked with how dirty the rooms and the lobby were. The microwave was missing from my room. The table wasnt clean. There was gunk on the thermostat and dust build up on all the vents. No blow dryer. Stained carpeting, stained curtains, and squashed roaches in the lobby.
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 15 日
Horrible
Won’t recommend this place as the Suite we stayed in was dirty. There were still confettis left, dead cockroach, sink in the kitchen didn’t work, didn’t leave any extra bath tissue, room had a stinch of Mary Jane.