Frontline reception staff had no authority to take any decisions. Room had bathing water that was running hot and then cold. We requested the staff to correct it but nothing was done about it. Food was of a sub optimal standard with very limited options. We were overcharged for the service we got. I would not recommend Sanbonani to international tourists, specifically from a “value for money” perspective.
Ash
Ash,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 5 月 14 日
Angus
Angus,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 8 月 3 日
Matthew
Matthew,1 晚行程
Expedia真实住客点评
4/10 尚可
2023 年 1 月 12 日
Poor guest care
The accommodations were very nice. Unfortunately there were daily electricity outages. The resort made no effort for guests to be cared for during outages, which happened three times a day for a minimum of 2 hours at a time. Everything is electric. Foreigners are not accustomed to these problems and are stranded in the dark with no resources. The resort needs to find a way to care for their guests during outages.
Alejandro
Alejandro,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 1 月 4 日
Lucas Silva
Expedia真实住客点评
8/10 很好
2022 年 9 月 27 日
Fatima
Fatima,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2022 年 9 月 5 日
Excellent Stay
My stay was excellent overall. The only area where I think it needs a bit of focus is the restaurant/food! That really fell below my expectations.