I would give this hotel zero stars if that were an option. Within hours of checking in, we discovered bedbugs in the room. To make matters worse, we also saw roaches crawling around, including near our luggage. This is completely unacceptable and a serious health concern.
The room was clearly not cleaned or inspected properly. Once we reported the issue, the response from staff was dismissive and unhelpful, as if this was a normal occurrence. No meaningful solution, no apology that matched the severity of the situation, and certainly no urgency.
We had to leave early and deal with the stress of washing and disinfecting everything we brought home. A hotel should be a place to rest, not a place where you risk bringing pests back with you.
Save yourself the headache, the expense, and the potential infestation at home. Do not stay here.