In the heart of City Centre, Impossible Motel brings together modern comfort and historic charm. Relax in one of the 2 bars or explore nearby York Minster and Shambles while staying connected with in-room WiFi. With a coffee shop, banquet hall, and helpful multilingual staff at your fingertips.
Impossible Motel offers a fantastic location, putting you just a 5-minute walk from York Minster and Shambles. For a bite to eat, guests can check out Impossible Restaurant, which serves breakfast, lunch, and dinner. Also, York Racecourse and University of York are just a 5-minute drive away. Fellow travelers love the helpful staff.
At a glance
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Hotel size
13 rooms
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
2 bars/lounges
Restaurant
Coffee shop
Water dispenser
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Banquet hall
Accessibility
Area rugs in room
Room amenities
Be entertained
40-inch Smart TV
Pay movies
Home comfort
Air conditioning and heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Premium bedding
Freshen up
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
Mobile key entry
Special features
Dining
Impossible Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Impossible Tea Room - Onsite café. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Pink - Onsite cocktail bar. Open daily.
Impossible Wonderbar - Onsite bar. Open daily.
Fees & policies
Refundable deposits
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Impossible Motel York
Impossible Motel Hotel
Impossible Motel Hotel York
Frequently asked questions
Does Impossible Motel offer free cancellation for a full refund?
Yes, Impossible Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Impossible Motel?
Sorry, pets aren't allowed.
Is parking offered on site at Impossible Motel?
Sorry, there's no onsite parking at Impossible Motel.
What are the check-in and check-out times at Impossible Motel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Impossible Motel and nearby?
Impossible Motel has 2 bars.
Are there restaurants at or near Impossible Motel?
Impossible Motel is in City Centre, a short 8-minute walk from York Station and 4 minutes' walk from York Minster.
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Impossible Motel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Cities
Lobby
Shopping center
Live music
Bathroom
What guests liked
The hot tub was outstanding and a highlight of the stay, offering a generous and enjoyable experience. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 11, 2025
Great stay
Olivia
Olivia, 1-night trip
10/10 Exceptional
Sep 2, 2025
Perfect stay!
Amazing stay for my partners birthday - had the option to add surprise balloons and gifts into the room prior arrival- wonderful option! Also upgraded us to the terrace + hot tub room for our second night and it really made the stay special - staff were wonderful, super thoughtful with the smaller touches, and couldn’t do enough for us, would stay here again in a heartbeat!
Becky
Becky, 2-night trip
10/10 Exceptional
Jun 19, 2025
Great stay, beautiful hotel with very welcoming and helpful staff
Tracy
Tracy, 1-night trip
10/10 Exceptional
Aug 22, 2025
Amazing stay at Impossible Motel.
Was amazing. The room was beautiful with the extras and the hot tub topped the weekend off for our 30th wedding anniversary. Going to come every year. Staff was amazing. Highly recommend this hotel it’s an amazing experience. Thank you😍
Karen
Karen, 1-night trip
10/10 Exceptional
Jun 3, 2025
Beautiful and unusual hotel! We had such fun
Kate
Kate, 1-night trip
6/10 Good
Sep 14, 2025
Quirky hotel
Hotel was really nice and clean and the staff were lovely.
The downside for me was the toilet. It was very exposed. I stayed with my husband of 26yrs so I'd say we know each other pretty well. That being said, i still like my visits to the loo slightly more private so to only have a piece of frosted glass to just about cover me if i leaned back, left me feeling over exposed.
The other slight downside is for light sleepers in the basement rooms...they are noisy. You can hear the water through the exposed pipes so every shower, toilet flush and tap in adjacent rooms woke me up. My husband though slept like a log.....the beds are so comfy.
Philippa
Philippa, 1-night trip
10/10 Exceptional
Feb 23, 2025
Our 3rd time staying, great customer service and a great place!
Michael
Michael, 1-night trip
8/10 Very good
May 24, 2025
Interesting and eclectic hotel in an ideal location in the wonderful city of York. Parking was a challenge though, and warnings about street noise were warranted. not recommended for anyone with accessibility challenges.
Christian
Christian, 1-night trip
10/10 Exceptional
Nov 10, 2024
Fabulous place!!
Rebecca
Rebecca, 1-night trip
10/10 Exceptional
Apr 6, 2025
I personally loved the motel, unfortunately it was too dark for the wife. The noise from the bar/club was loud, but not bad enough to worry about. Location is amazing. Lots near by
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Christopher
Christopher, 2-night trip
10/10 Exceptional
Jan 1, 2025
Quirky & fun
This was a really fun place to stay. Very helpful staff and lovwd the quirkyness of it all.
Emma
Emma, 1-night trip
10/10 Exceptional
Dec 13, 2024
Great Stay
Had a lovely stay. Room was in a `vault'. Unique and I loved it! Would definitely recommend
Simon
Simon, 1-night trip
10/10 Exceptional
Jul 17, 2023
Clean hotel in a good location.
Andrew
Andrew, 1-night trip
10/10 Exceptional
Apr 20, 2023
Stylish Stay, great staff.
sally
sally, 1-night trip
6/10 Good
Mar 27, 2025
Not luxury for thenprice
Small room, stuffy after taking a bath.
The hotel lacks the luxury you’d expect for this price tag.
Simon
Simon, 1-night trip
10/10 Exceptional
Nov 23, 2023
The staff were really nice, friendly and helpful and the hotel and rooms were nice and clean.
Joe
Joe, 1-night trip
10/10 Exceptional
Jul 6, 2024
Awesome place
Amazing service, quirky room. Would highly recommend.
Aled
Aled, 1-night trip
10/10 Exceptional
Jul 5, 2023
Lovely hotel and fab room
Rachel
Rachel, 1-night trip
10/10 Exceptional
Jan 17, 2025
Superb comfort
Superb attention to detail. Excellent location for exploring the city. Beds and pillows were soo comfy. Though our room was small it had everything we needed.
Other reviews mentioned noise from the bar above. We accidentally booked on a Tuesday night in January when that bar is shut and had no issues with noise.
They offered to look after our bags when we checked out which was nice too.
Frederich
Frederich, 1-night trip
10/10 Exceptional
Apr 5, 2023
Really relaxing place to stay, nice and dark. Staff were really accommodating and friendly. The location is great. Definitely will be staying there again if I am back in York.
Ben
Ben, 1-night trip
10/10 Exceptional
Sep 14, 2023
Fabulous hotel, great decor best location in York!
Perfect location in York. The hotel rooms are unique and beautifully decorated in the bed is fabulous. The staff at the hotel is extraordinarily helpful and made first day that much better. If and when we come back this is the only place we will stay!
Jill
Jill, 1-night trip
10/10 Exceptional
Sep 22, 2023
I loved the dark inside of the hotel and the design of the hotel lighting inside. Staff we informative and very welcoming and friendly.
Katrina
Katrina, 1-night trip
10/10 Exceptional
Jun 14, 2024
Easy check in and polite and friendly staff. The room was comfortable and everything we needed for a night away. Really cool atmosphere and peaceful. No noise and a real feeling of “getting away”. Shower was decent which is always a big plus. The bed was incredibly comfy. I’ll be visiting again
null
null, 1-night trip
10/10 Exceptional
Sep 28, 2024
Amazing staff.
We were able to drop of our bags on arrival and go explore the city. Our room was ready before check in so we were called to let us know.
Love that you get to pick your own whipped soap for your room.
Our room was spacious with a comfy bed.
The complimentary pastries in the morning were a nice touch too
Sarah
Sarah, 1-night trip
8/10 Very good
Apr 15, 2023
quirky & fun little hotel. great experience, would gladly visit again. only downside that the bed was so noisy.