In the heart of City Centre, Impossible Motel brings together modern comfort and historic charm. Relax in one of the 2 bars or explore nearby York Minster and Shambles while staying connected with in-room WiFi. With a coffee shop, banquet hall, and helpful multilingual staff at your fingertips.
When you stay at Impossible Motel, you'll be in a fantastic location, just a 5-minute walk from York Minster and Shambles. For a bite to eat, guests can check out Impossible Restaurant, which serves breakfast, lunch, and dinner. Also, this hotel is just a 5-minute drive from York Racecourse. Fellow travelers love the helpful staff.
At a glance
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Hotel size
13 rooms
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
2 bars/lounges
Restaurant
Coffee shop
Water dispenser
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Banquet hall
Room amenities
Be entertained
40-inch Smart TV
Pay movies
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Premium bedding
Freshen up
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
Mobile key entry
Special features
Dining
Impossible Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Impossible Tea Room - Onsite café. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Pink - Onsite cocktail bar. Open daily.
Impossible Wonderbar - Onsite bar. Open daily.
Fees & policies
Refundable deposits
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Impossible Motel York
Impossible Motel Hotel
Impossible Motel Hotel York
Frequently asked questions
Does Impossible Motel offer free cancellation for a full refund?
Yes, Impossible Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Impossible Motel?
Sorry, pets aren't allowed.
Is parking offered on site at Impossible Motel?
Sorry, there's no onsite parking at Impossible Motel.
What are the check-in and check-out times at Impossible Motel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Impossible Motel and nearby?
Impossible Motel has 2 bars.
Are there restaurants at or near Impossible Motel?
Impossible Motel is in City Centre, a short 8-minute walk from York Station and 4 minutes' walk from York Minster.
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Reviews
Impossible Motel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.4
Amenities
9.4
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
The hot tub was outstanding and a highlight of the stay, offering a generous and special experience. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Bed
Shopping center
Lobby
Bathroom
Cities
Live music
Reviews
Verified
8/10 Very good
Mar 19, 2026
Lots of shops and restaurants near by , definitely clean rooms
Dr. Deepthi Roop
Dr. Deepthi Roop, 2-night trip
Verified
10/10 Exceptional
Mar 23, 2026
Right in the centre of York, plenty of shops etc nearby.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Mar 6, 2026
A great central location and quiet, very quirky rooms! We stayed in the red room and the large bath was amazing, appreciated the later checkout of 11 as standard. Overall great value for money and would stay again.
Charlotte
Charlotte, 1-night trip
Verified
10/10 Exceptional
Feb 28, 2026
Gorgeous room
caroline
caroline, 1-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Lovely room,very helpful staff, great communication before we arrived .will definitely return
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Oct 27, 2025
The place is on an ideal location. The staff was friendly and very helpful, and the overall design of the hotel and rooms is beautiful!
Fco
Fco, 2-night trip
Verified
6/10 Good
Nov 4, 2025
Excellent location. Beautiful decor. We stayed in the
Damian
Damian, 2-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Rooms were insane, not Thor the faint hearted mind as very dark but really funky it your looking for something different. Perfect t location, Pink venue was stunning too. Would love to come back and check out the hot tub room next
CARLA
CARLA, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Excellent location and a quirky vibe, will defo use again.
dean
dean, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2025
Cannot fault the service from the staff who wete so friendly and were very knowledgeable about the event i was going to and the places i mentioned hoping to visit.
Emma
Emma, 1-night trip
Verified
6/10 Good
Nov 13, 2025
Staff great, room needed attention
Bev
Bev, 1-night trip
Verified
8/10 Very good
Dec 12, 2025
Great Location situated in center opposite Bettys tea rooms
Had to change rooms due to broken toilet seat but staff were helpful and resolved issue
No breakfast included but this was a plus as there are so many great places to eat breakfast / brunch only a few minutes walk away
Suzanne
Suzanne, 2-night trip
Verified
10/10 Exceptional
Jun 19, 2025
Great stay, beautiful hotel with very welcoming and helpful staff
Tracy
Tracy, 1-night trip
Verified
8/10 Very good
Dec 9, 2025
Gorgeous quirky hotel just a bit of a maze to navigate. Also we were in basement and a lot of noise above. Chairs scraping on floors etc other than that staff cleanliness location etc all perfect.
Joanne
Joanne, 1-night trip
Verified
10/10 Exceptional
Feb 23, 2025
Our 3rd time staying, great customer service and a great place!
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Sep 2, 2025
Perfect stay!
Amazing stay for my partners birthday - had the option to add surprise balloons and gifts into the room prior arrival- wonderful option! Also upgraded us to the terrace + hot tub room for our second night and it really made the stay special - staff were wonderful, super thoughtful with the smaller touches, and couldn’t do enough for us, would stay here again in a heartbeat!
Becky
Becky, 2-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Staff were very helpful especially carrying our bags to and from our room. The room was very clean and the bed was soft and extremely comfortable. The room was in the basement and there are steps but they are broken up not continuous so weren’t too problematic for some one with slight mobility issues. The music and noise from the bar ended at 11pm and we didn’t experience any noise from outside or other guests.
MOIRA
MOIRA, 1-night trip
Verified
8/10 Very good
Nov 9, 2025
The check in staff were fabulous. Friendly and helpful. The room was small but not wholly unexpected. This hotel is great location. The bath was great. The bath candles didn’t have batteries, the shower leaked all over the floor too. The main downside is by far the noise from the bar downstairs which goes on late, so if you are a light sleeper I would avoid it. Overall however, we enjoyed it and the staff made it x
Gillian
Gillian, 1-night trip
Verified
6/10 Good
Dec 5, 2025
I was expecting great things from the room and sadly it did not deliver.
The plastic plant is in need of a good clean
The battery operated candles need replacement batteries and again a good clean
The room was tired
The shower leaked
Dorne
Dorne, 1-night trip
Verified
10/10 Exceptional
Mar 24, 2025
Impossible not to love this hotel
Beautiful, quirky hotel slap bang in the city centre. Couldn’t get a better location. Staff were extremely helpful & polite. Would definitely recommend a stay here.
Paula
Paula, 1-night trip
Verified
10/10 Exceptional
Nov 23, 2023
The staff were really nice, friendly and helpful and the hotel and rooms were nice and clean.
Joe
Joe, 1-night trip
Verified
10/10 Exceptional
Jan 1, 2025
Quirky & fun
This was a really fun place to stay. Very helpful staff and lovwd the quirkyness of it all.
Emma
Emma, 1-night trip
Verified
10/10 Exceptional
Apr 6, 2025
I personally loved the motel, unfortunately it was too dark for the wife. The noise from the bar/club was loud, but not bad enough to worry about. Location is amazing. Lots near by
.
Christopher
Christopher, 2-night trip
Verified
8/10 Very good
May 24, 2025
Interesting and eclectic hotel in an ideal location in the wonderful city of York. Parking was a challenge though, and warnings about street noise were warranted. not recommended for anyone with accessibility challenges.
Christian
Christian, 1-night trip
Verified
10/10 Exceptional
Sep 14, 2023
Fabulous hotel, great decor best location in York!
Perfect location in York. The hotel rooms are unique and beautifully decorated in the bed is fabulous. The staff at the hotel is extraordinarily helpful and made first day that much better. If and when we come back this is the only place we will stay!