Arrived early , before check-in . My 6 year old and I had travelled from America , and upon arrival I asked would it be possible for a room. The receptionist was a lovely girl and checked with 2 senior staff including a manager but said it wouldn’t be possible. An hour later a lady told me a room was ready but would be an extra £20. At this point I just needed to get my son into bed as he was sleeping on me in the reception area which is very basic and uncomfortable for a 4 star hotel. The room was very basic , lighting was poor, sockets were hard to navigate. The shower door was broke also.
Emma
Emma,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Nathan
Nathan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Lara
Lara,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Samsud
Samsud,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 26 日
Khadija Hina
Khadija Hina,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 22 日
Awful hotel. Car park was full so we had to park elsewhere for our stay, all communal areas smelt of the Indian restaurant at all hours of the day, and our ‘Superior’ hotel was basic at best. No drinking water provided in the room so we had to go and purchase some, and the aircon barely worked - which was needed because our window wouldn’t open.
The pool is not operated by the hotel and is part of a muscle gym, and the pool itself was too cold to even swim in. Not a welcoming or relaxing atmosphere whatsoever.
Whole place needs a deep clean and an intensive refurbishment.
Conor
Conor,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 20 日
Not perfect
Volodymyr
Volodymyr,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 16 日
The room was very dirty
Patricia
Patricia,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 6 日
Liam
Liam,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 5 日
kEVIN
kEVIN,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 26 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 15 日
No AC and all a bit tired
Not terrible for for the price, but they have some problems. The AC clearly doesn’t work. I had 1 night without and asked to move and it didn’t work in the 2nd room either. Other guests were complaining. No windows open. Also issues with the lights turning on and off without me switching them. The staff were very friendly though
mark
mark,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Muhammad Uzair
Muhammad Uzair,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 6 日
We Meet again!
Perfekt ställe när du har en early flight. Trevlig personal och fint och rent på rummet.