The lighting is so bad for the room. You cannot see any books or documents in the room at night. It’s just so dark.
The air conditioner is out of order in my room and I had asked hotel to check in the morning but when I back at night, nothing fixed and I have to go down to reception at night and ask to check again.
The telephone in th e room is also out of order that’s why I cannot call from room to ask help!
The breakfast is terrible, its buffet the choices of food are unbelievable little but it charges incredible high. It’s not justified for what it charges.
Overall the experience for this hotel is just really bad
Man Fai
Man Fai,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
Pedro
Pedro,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
I always love staying here
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Joshua
Joshua,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 29 日
Nice room with an amazing view. Restaurant was nice. Only issue was that at checking out, she didn't apply my discount credit and she double charged for my parking, even though I had already paid for it on Hotels.com. If I hadn't asked her to double check, she wouldn't have applied it.
Muzammil
Muzammil,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 28 日
Tatiana
Tatiana,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
Choose somewhere else.
The photos are deceptive; the rooms are as small as a closet. You can literally wash your hands in the sink while sitting on the bed. There's no closet; they just put some tubes hanging from the window. There's not even enough room to walk freely from one side of the room to the other. They have a no-hand soap policy. And, at the Moxy, there's nothing; for everything, you have to go to the adjacent hotel, where everything is. At the lobby bar, they did offer dinner options, but other people arriving were told there was no service.
JOSE C
JOSE C,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 26 日
Our stay began with Whitney C, she was awesome. She maintained her happy, playful demeanor the duration of our stay.
Marlene
Marlene,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Rebecca
Rebecca,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Marco
Marco,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Ado concert
.This day was amazing. We really enjoyed the amenities from the hotel and everything was walking distance around us.
JUAN
JUAN,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Dorothee
Dorothee,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Shantee
Shantee,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 10 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 8 日
Stay Away from Moxy
We stayed here for a convention. While it was close to LACC, it felt like such a ripoff.
Despite Moxy's claims that they accurately represent the Level 8 agreement online, it doesn't seem the case on Hotels.com. Imagine staying at a 4 star hotel and paying over $4K to have to walk outside the hotel to access the affiliated restaurants. That's what Moxy sells you.
I struggled to sleep with the Level 8 club blasting their speakers throughout the night. It was louder than the tv in most cases.
The rooms are barely considered rooms. There is almost no table space. They made no effort to use the room's vertical space. There are NO towel hooks in the bathroom; that earns a 1 star for sustainability. They only had 4 clothes hooks in the entire room.
The bathroom had no fan (4 star hotel, btw). For the sink, the faucet head jutted out so far it was easily to accidently spit on after brushing your teeth.
The cleanliness was disturbing. Our curtain had large blood stains on it. We also had to call to request more toilet paper/tissues since the "stash room" lacked any of those things.
This hotel is a scam. It's a 1 star motel masquerading as a 4* hotel. They claim to be "hyper-efficient" but that is not the case. CitizenM is hyper-efficient; Best Western is hyper-efficient. Moxy is far from it.
Stay away.