Everything from the start was horrible. I requested the wrong room type and when I called the property was told they would update. They did not and because of that my friends and I had to share beds instead of each having their own. We stayed in Bricktown to go to the bars and easily get back to our room. When we returned we tried to get water and snacks and rudely told that we couldn't because of the audit but not told it would just be a couple of minutes to wait when I asked. I also asked housekeeping for a towel refresh and they did not knock before entering my room. We've stayed at the property several times and it has gone tremendously downhill. It also seems that none of the staff care about guests unless they are a "resident". One of my friends had trouble parking and a spot was flagged by her, but then a resident pulled in and was given the spot. The security guard said it was because they were a resident. The hotel from the lobby to the rooms was disgusting and areas of the carpet to threshold have come apart and hurt our feet several times. The pool area was nasty and several people smoked without any regard to others. We won't be staying at this property again.
Amber
Amber,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
The stay was fine. The staff was really nice and helpful. Our check in was awesome we were able to get our room a little early since it ready. Bricktown is lively on the weekend and the party goers let you know late at night. The breakfast crew were on top of everything and all were very polite. I pr
Travis
Travis,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 10 日
Stay was great, billing is a nightmare
The stay was great. I was charged by Hotels.com and also residence inn after checkout. I have paid for the room twice. I cannot get anyone on the phone to help me resolve.
Erin
Erin,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 9 日
Nice Visit
We had a good experience at this hotel! The gentleman that checked us in and out was very polite, professional, and informative. The rooms are a bit dated but are clean, and the beds are a bit hard but we still slept decently. It is a good location in Bricktown along the canal. We would stay again!
Jacqueline
Jacqueline,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Jacob
Jacob,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 3 日
Dinald
Dinald,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 2 日
Kinda dirty
Marie
Marie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Marisol
Marisol,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Brennan
Brennan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Tiji
Tiji,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Haley
Haley,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 9 日
Could not find my reservation with the number provided to me by Hotel dot com.
Finally was able to get the room.
Patricia
Patricia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Staff was amazing and really nice!
gabrielle
gabrielle,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Great place to stay in OKC
Older property with some wear but overall clean. Staff was friendly. Abigail, breakfast staff, was very good to keep our table clean and ask if we needed anything. Good was great!
Traci
Traci,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Great stay!
Lindsay
Lindsay,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Amber
Amber,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Brooke
Brooke,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 29 日
Bathroom/ toilet was still dirty although the house cleaner was prompt in cleaning it, the room was stale, just didn’t feel clean.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 21 日
I called the Marriott Oklahoma City Downtown/Bricktown to ask about their cancelation policy. They told me it was 24 hours. II had to cancel through Expedia since thats who I booked through. Even though I was within the 24 hour window, I was denied and had to pay $154.00 for a room I was unable to make to and tried to cancel within their policy. Needless to say im very disappointed and will not ever book a room there again.