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Potters Heron Hotel

3.0 star property
Romsey hotel with restaurant and bar/lounge

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Photo gallery for Potters Heron Hotel

Front of property
Exterior
Comfort Room | Premium bedding, in-room safe, desk, soundproofing
Exterior
Elite Room | Bathroom | Shower, hair dryer, towels, toilet paper
Nestled in a picturesque setting, Potters Heron Hotel offers the perfect blend of comfort and charm. Savor British cuisine at the on-site restaurant, unwind with a drink at the bar, or stroll through the garden. With free in-room WiFi and coworking spaces available to all guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Business center
  • 6 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Conference space

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Double Room

Basic Double Room | Premium bedding, in-room safe, desk, soundproofing

Basic Double Room

Highlights

Balcony or patio
Soundproofed
Heating
Plasma TV
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room | Premium bedding, in-room safe, desk, soundproofing

Comfort Room

Highlights

Balcony or patio
Soundproofed
Heating
Plasma TV
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room

Highlights

Balcony or patio
Soundproofed
Heating
Plasma TV
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Design Room

Design Room | Premium bedding, in-room safe, desk, soundproofing

Design Room

Highlights

Balcony or patio
Soundproofed
Heating
Plasma TV
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Room

Elite Room | Premium bedding, in-room safe, desk, soundproofing

Elite Room

Highlights

Balcony or patio
Soundproofed
Heating
Free cribs/infant beds
Plasma TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

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About the neighborhood

Map
Potters Heron Hotel, Ampfield, Romsey, England, SO51 9ZF

Getting around

  • Southampton (SOU) - 19 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 50 min drive
  • Gatwick Airport (LGW) - 114 min drive
  • Eastleigh Chandlers Ford Station - 6 min drive
  • Winchester Shawford Station - 7 min drive
  • Romsey Station - 8 min drive

Restaurants

  • ‪Bay Leaves Larder - ‬4 min drive
  • ‪King Rufus - ‬6 min drive
  • ‪Bedes Lea - ‬7 min drive
  • ‪Retro Heaven - ‬7 min drive
  • ‪Josie’s - ‬6 min drive

About this property

Potters Heron Hotel

Potters Heron Hotel puts you within a 15-minute drive of New Forest National Park and South Downs National Park. Guests looking for a bite to eat can check out Potters Heron, which serves British cuisine. Other highlights include a bar/lounge, a terrace, and a garden. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 58 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Working away

  • Business center
  • 6 meeting rooms
  • Coworking spaces
  • Conference space (65 square feet)

Services

  • 24-hour front desk
  • Romance packages

Facilities

  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Plasma television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

Potters Heron - This restaurant specializes in British cuisine.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 10 to 25 for adults, and GBP 5 to 20 for children

Renovations and closures

This property is closed from June 15 2025 to May 31 2026 (dates subject to change).

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Potters Heron Hotel Romsey
Potters Heron Hotel
Potters Heron Romsey
Potters Heron
Potters Heron Hotel Hotel
Potters Heron Hotel Romsey
Potters Heron Hotel Hotel Romsey

Frequently asked questions

Is Potters Heron Hotel currently open?

This property is closed from June 15 2025 to May 31 2026 (dates subject to change).

Does Potters Heron Hotel offer free cancellation for a full refund?

Yes, Potters Heron Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Potters Heron Hotel ?

Yes, dogs are welcome. There's a charge of GBP 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Potters Heron Hotel ?

Yes, there's free self parking.

What are the check-in and check-out times at Potters Heron Hotel ?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Potters Heron Hotel ?

No, this hotel doesn't have a casino, but Grosvenor Casino (17-min drive) and Genting Casino (18-min drive) are both nearby.

What is there to do at Potters Heron Hotel and nearby?

Potters Heron Hotel has a garden.

Are there restaurants at or near Potters Heron Hotel ?

Yes, Potters Heron offers British cuisine.

Does Potters Heron Hotel have any outdoor private spaces?

Yes, every room features a balcony or patio.

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Reviews

Potters Heron Hotel Reviews

8.2

Very Good

8.2

Cleanliness

8.2

Location

8.6

Staff & service

7.8

Eco-friendliness

7.4

Property conditions & facilities

What guests liked

  • Breakfast was consistently praised as good, with many guests enjoying the buffet style options and made-to-order meals. (31 reviews)
  • Food quality was high with excellent service, but some meals were overpriced and inconsistent. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Food
Bathroom
Restaurant
Lobby
Location
Bed
Bar

Reviews

10/10 Exceptional

Good position and friendly staff
Olga, 1-night trip

8/10 Very good

Recent 2 night stay

Staff very welcoming and accommodating, room reasonably clean , however decor needs updating and attention to details in the cleaning required , bed extremely comfortable to where we are looking to purchase that brand next , breakfast good value for the cost
Mark, 2-night trip

10/10 Exceptional

So quaint, great staff, beautiful hotel and surroundings!
Larry, 2-night trip

10/10 Exceptional

Very clean and pleasant room. Very quiet location and pretty building. Friendly staff and nice bar and restaurant.
Tim, 1-night trip

8/10 Very good

Great friendly staff. Good Restaurant Comfy bed Nice room
Roger, 1-night trip

8/10 Very good

Friendly staff, larger than average room
Howard, 2-night trip

8/10 Very good

Great stay

Lovely friendly staff clean hotel and room (maybe a bit of viakal wouldn’t go amiss in the bathroom) Breakfast was buffet and tasty.
Nicola, 1-night trip

10/10 Exceptional

Good all round hotel great breakfast easy parking

Good hotel only stayed one night would love to have a Week in early spring /summer
Ellis, 1-night trip

10/10 Exceptional

The site was beautiful, the staff were helpful and cheery, and the christmas decor was fun!
Mike, 2-night trip

10/10 Exceptional

It was very handy and close to terminal at Southampton for our cruise the following day.
David, 1-night trip

10/10 Exceptional

Quiet.
Eduard, 1-night trip

10/10 Exceptional

There is slightly jaded decor but the staff and service are excellent. A good night's sleep before a meeting around the corner. During the day, I work in various snugs around the hotel and restaurant.
Paul, 1-night trip

10/10 Exceptional

Wonderful hotel

We had a wonderful 1 night stay, room was comfortable, im disabled there was a lift go bedroom floor and good disabled access throughout, very quiet. Excellent evening meal and breakfast.
Jane, 1-night trip

8/10 Very good

I found the hotel comfortable and was able to relax . It had good facilities and it met my needs
Eric, 2-night trip

10/10 Exceptional

The staff were the highlight. The bar scene was fun and the breakfast was great.
Brenton, 1-night trip

10/10 Exceptional

Last minute booking

Last minute cheap booking for work was a great stay overnight, clean comfortable and food was outstanding
Andy, 1-night trip

10/10 Exceptional

Would highly recommend

Lovely comfortable bed.
Lynn, 1-night trip

10/10 Exceptional

Lovely stay

Had a lovely stay which was very much off the cuff, beautiful building, a great balance between the quaint thatched outside and modern interiors. Staff were attentive and always nice, particularly the head of front of house and reception staff. Near a busy road but still very quiet inside all areas. Food was also very nice both for breakfast and evening meals.
Adrian, 3-night trip

8/10 Very good

Good

Ok for a one night stay
Jason, 1-night trip

10/10 Exceptional

Great value
Amanda, 1-night trip

10/10 Exceptional

Lovely hitel

Receptionist very helpful she made sure we had our rooms close together as a family as apparently we were originally on different floors. Would stay here again.
Malcolm, 1-night trip

10/10 Exceptional

Design of property quite unique. Spacious and calming. Lovely balcony area overlooking wooded area. Lovely room and bathroom and staff friendly and helpful. Great buffet breakfast. Regularly stay and always enjoy.
patricia, 2-night trip

10/10 Exceptional

Just lovely

Our stay was for a short family visit, we have been here before and as the last time it was excellent, the room is large and quite in a part of the hotel with access to the garden with your own seating area, we had a meat in the restaurant and it was the best fish and chips ever, served in a quite corner so we could enjoy a chat over lunch, service couldn't be faulted, absolutely excellent staff. We will stay there again and would strongly recommend it
Ron, 1-night trip

6/10 Good

Communication

When i required a second key, the reception didn’t tell me to return it, and consequently didn’t clean our room. Further to that they didn't contact us the following day to tell us that. Communication is the key to most successful business.
Jeremy, 3-night trip

6/10 Good

The hotel was fine for a one night stop over. It is in need of a face lift and renovation. The diner menu is limited, but was ok. The staff were very friendly and tried hard. Thank you
Phillip, 1-night trip