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The Potter's Heron - A Heartwood Inn

3.0 star property
Romsey hotel with restaurant and bar/lounge

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Nestled in a picturesque setting, Potters Heron Hotel offers the perfect blend of comfort and charm. Savor British cuisine at the on-site restaurant, unwind with a drink at the bar, or stroll through the garden. With free in-room WiFi and coworking spaces available to all guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Bar
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Business center
  • 6 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Conference space

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Premium bedding
The current price is CNY704
CNY845 total
includes taxes & fees
Jul 5 - Jul 6

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Snug

Snug | Premium bedding, in-room safe, desk, soundproofing

Snug

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfy

Comfy | Premium bedding, in-room safe, desk, soundproofing

Comfy

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Really Comfy

Really Comfy | Premium bedding, in-room safe, desk, soundproofing

Really Comfy

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Fancy

Fancy | Premium bedding, in-room safe, desk, soundproofing

Fancy

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxe

Luxe | Premium bedding, in-room safe, desk, soundproofing

Luxe

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Really Comfy Accessible

Really Comfy Accessible | Premium bedding, in-room safe, desk, soundproofing

Really Comfy Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Interconnecting Really Comfy, Fancy

Interconnecting Really Comfy, Fancy | Premium bedding, in-room safe, desk, soundproofing

Interconnecting Really Comfy, Fancy

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 1 Twin Bed
  • Free WiFi

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7.6 out of 10, Good, 283 reviews
The price is CNY674
CNY808 total
includes taxes & fees
Jun 28 - Jun 29
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About the neighborhood

Map
Potters Heron Hotel, Ampfield, Romsey, England, SO51 9ZF

What's nearby

  • Valley Park - 3 min drive - 2.7 km
  • Marwell Zoo - 12 min drive - 12.8 km
  • Winchester Cathedral - 15 min drive - 13.3 km
  • New Forest National Park - 19 min drive - 18.4 km
  • Paultons Family Theme Park - Home of Peppa Pig World - 21 min drive - 20.4 km

Getting around

  • Southampton (SOU) - 19 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 50 min drive
  • Gatwick Airport (LGW) - 114 min drive
  • Eastleigh Chandlers Ford Station - 6 min drive
  • Winchester Shawford Station - 7 min drive
  • Romsey Station - 8 min drive

Restaurants

  • ‪Bay Leaves Larder - ‬4 min drive
  • ‪Costa Coffee - ‬8 min drive
  • ‪Hiltonbury Farmhouse - ‬4 min drive
  • ‪Bedes Lea - ‬7 min drive
  • ‪King Rufus - ‬6 min drive

About this property

The Potter's Heron - A Heartwood Inn

  • The Potter's Heron - A Heartwood Inn puts you within a 15-minute drive of New Forest National Park and South Downs National Park. Guests looking for a bite to eat can check out Potters Heron, which serves British cuisine. Other highlights include a bar/lounge, a terrace, and a garden. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 58 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Working away

  • Business center
  • 6 meeting rooms
  • Coworking spaces
  • Conference space (65 square feet)

Services

  • 24-hour front desk
  • Romance packages

Facilities

  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Plasma television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

Potters Heron - This restaurant specializes in British cuisine.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 10 to 25 for adults, and GBP 5 to 20 for children

Children & extra beds

  • Rollaway beds are available for GBP 30.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Potters Heron Hotel Romsey
Potters Heron Hotel
Potters Heron Romsey
Potters Heron
Potters Heron Hotel Hotel
Potters Heron Hotel Romsey
Potters Heron Hotel Hotel Romsey

Frequently asked questions

Does The Potter's Heron - A Heartwood Inn offer free cancellation for a full refund?

Yes, The Potter's Heron - A Heartwood Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Potter's Heron - A Heartwood Inn?

Yes, dogs are welcome. There's a charge of GBP 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Potter's Heron - A Heartwood Inn?

Yes, there's free self parking.

What are the check-in and check-out times at The Potter's Heron - A Heartwood Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.

Is there an onsite casino at The Potter's Heron - A Heartwood Inn?

No, this hotel doesn't have a casino, but Grosvenor Casino (17-min drive) and Genting Casino (18-min drive) are both nearby.

What is there to do at The Potter's Heron - A Heartwood Inn and nearby?

The Potter's Heron - A Heartwood Inn has a garden.

Are there restaurants at or near The Potter's Heron - A Heartwood Inn?

Yes, Potters Heron offers British cuisine.

Does The Potter's Heron - A Heartwood Inn have any outdoor private spaces?

Yes, every room features a balcony or patio.

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Reviews

The Potter's Heron - A Heartwood Inn Reviews

8.2

Very Good

8.2

Cleanliness

8.2

Location

8.6

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, good, and of high quality with excellent service. (25 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Food
Bathroom
Restaurant
Location
Lobby
Bed
Bar

Reviews

Verified

10/10 Exceptional

Great stay. The new deco is really pleasant. The rooms are very nice and hotel is sophisticated overall. Hope to be coming back soon!
David, 2-night trip
Verified

10/10 Exceptional

Recently renovated, every aspect of the property and design choices are exceptional. The dinner menu creations were inventive and delicious. However, our room No. 36 was without WiFi. (“Hotel WiFi not connected to internet.”) And you cannot adjust the room temperature using the thermostat. A+ regardless.
David B, 1-night trip
Verified

10/10 Exceptional

We stayed at The Potters Heron recently and had a fantastic experience overall. The staff were excellent, really friendly, welcoming and helpful throughout our stay. The hotel itself is in a lovely location and has a really nice feel to it. It seems quite newly finished or recently updated, as the décor inside was very well done and gave the place a premium, comfortable feel. The food was really nice, and breakfast in particular was excellent. We ate in during our stay and were very impressed. The only slight downside was the size of the room. We booked for two adults and two children, and although the lovely staff brought in two pull-out beds for the children, this did make the room quite cramped. Considering the price paid for the room, which was fairly high, a little more space would have been ideal. That said, this was only a minor point in what was otherwise a really enjoyable stay. Great staff, lovely surroundings, excellent food and a very well-presented hotel. Overall, we had a fantastic stay and would happily recommend it.
Tristan, 1-night trip
Verified

10/10 Exceptional

Good position and friendly staff
Olga, 1-night trip
Verified

8/10 Very good

Great friendly staff. Good Restaurant Comfy bed Nice room
Roger, 1-night trip
Verified

10/10 Exceptional

Ideal stopover

Great for a one night stay in the area. Lively building, friendly helpful staff
Sally J, 1-night trip
Verified

6/10 Good

Lovely area with a nice view.
Zara, 1-night trip
Verified

8/10 Very good

Recent 2 night stay

Staff very welcoming and accommodating, room reasonably clean , however decor needs updating and attention to details in the cleaning required , bed extremely comfortable to where we are looking to purchase that brand next , breakfast good value for the cost
Mark, 2-night trip
Verified

10/10 Exceptional

The site was beautiful, the staff were helpful and cheery, and the christmas decor was fun!
Mike, 2-night trip
Verified

8/10 Very good

The hotel is beautiful, the staff friendly and efficient, the food was freshly cooked, hot and tasty although the chips too greasy for me, I thoroughly enjoyed the hake, The room was very clean but unfortunately I struggled to sleep in the heat with no air conditioning or even a fan
Brian, 1-night trip
Verified

10/10 Exceptional

Amazing

Very clean and amazing location friendly staff good food 👍
Keith, 2-night trip
Verified

10/10 Exceptional

Staff exceptionally nice
Dylan, 1-night trip
Verified

10/10 Exceptional

The staff were the highlight. The bar scene was fun and the breakfast was great.
Brenton, 1-night trip
Verified

8/10 Very good

Quiet, friendly & comfortable
James, 1-night trip
Verified

10/10 Exceptional

Staff were unbelievable helpful nothing was too much for them
Lesley, 4-night trip
Verified

8/10 Very good

Friendly staff
Lindsey, 1-night trip
Verified

10/10 Exceptional

Staff are incredible

Stayed for one night for work. Staff were super friendly and just great at their jobs. Room was good, breakfast was great too.
Ciaran, 1-night trip
Verified

10/10 Exceptional

Last minute booking

Last minute cheap booking for work was a great stay overnight, clean comfortable and food was outstanding
Andy, 1-night trip
Verified

10/10 Exceptional

A flawless check-in despite arriving later than expected. The reception team are extremely friendly and room, although dated, clean, with a balcony when the weather allows you to venture outside.
Derek, 2-night trip
Verified

10/10 Exceptional

Hotel was really cute and quiet. There was a wedding happening and the decor was beautiful. Staff were great and helped us out when we needed to order food at 11pm. Really pretty little hotel.
Carley, 1-night trip
Verified

8/10 Very good

BUSINESS TRIP

overall very clean and comfortable but the restaurant menu was very uninspiring, it needs catering for more options rather than something in a bun or with chips ,
Christine, 1-night trip
Verified

10/10 Exceptional

Very nice hotel , lovely location . Rooms and communal areas could however do with a lick of paint and there was mould in our bathroom !
Joanne, 1-night trip
Verified

10/10 Exceptional

Highly recommended indeed

The service at breakfast and from staff generally is 2nd to none. So worth it overall. Really happy with the way we've been treated on both visits so don't hesitate to book here in my opinion!
Tanw, 1-night trip
Verified

10/10 Exceptional

I have been staying regularly at this property for some time know. I really like the fact the staff remember me and take care of me .
Michaela, 2-night trip
Verified

10/10 Exceptional

5 stars given and would definitely stay here again

Superb! Excellent customer service, comfortable bed, clean and thoughtfully laid out room. Door leading onto a patio area with two chairs and a table to relax on whilst looking out onto the garden. Would highly recommend this hotel to anyone!
Andy, 1-night trip