Upon checking-in I was informed that the hotel had been sold and was due to close imminently. This was evident throughout the establishment. The accommodation was tired and dated late 60's and uncared for. The bed was reasonably comfortable despite being 2 singles joined together.
The restaurant was cold, grubby and lacked any atmosphere. The food was dreadful. A charming young girl rushed around trying to offer a degree of service whilst the "Manager" lacked any interest and kept disappearing which resulted in long waits to be served at the bar. The bar stock was obviously being run down as more than 50% of the taps were empty.
Ironically, I had been advised not to stay at Potters Heron: I wish now that the advice had been taken.
Alexander
Alexander,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Marion
Marion,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 25 日
1 night stay
Overnight stay.
Jane
Jane,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 24 日
Communication
When i required a second key, the reception didn’t tell me to return it, and consequently didn’t clean our room. Further to that they didn't contact us the following day to tell us that. Communication is the key to most successful business.
Jeremy
Jeremy,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 20 日
Ben
Ben,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 17 日
Chris
Chris,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 11 日
Recent 2 night stay
Staff very welcoming and accommodating, room reasonably clean , however decor needs updating and attention to details in the cleaning required , bed extremely comfortable to where we are looking to purchase that brand next , breakfast good value for the cost
Mark
Mark,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 6 日
russell
russell,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
An OK hotel
We stayed at the Potters Heron for a wedding in the local area. We had a pleasant stay but I would like to say the hotel felt a little sticky in places.It could do with a revamp tbh. However, the staff were friendly and helpful and the food was good.
Breakfast was plentiful and restocked continually. I felt sorry for the girl in the breakfast room on Sunday morning she seemed to be the only staff member working and was rushed off her feet!
She did a great job though and deserves a medal!! Not sure if it was value for money?
Deborah
Deborah,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
paul
paul,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
A
A,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 1 日
Ollie
Ollie,7 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 1 日
Wouldnt return
Front of property fantastic! Rooms very dated, musty
Simon
Simon,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
paul
paul,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 12 日
Pleasant but tired hotel.
The staff were pleasant, hardworking and helpful. The room was comfortable but tired, for example the carpet in our room needed replacing. The evening menu was very restricted but food was good and well presented. Cooked breakfast was not very hot and both poached and scrambled eggs very overcooked.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Mike
Mike,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 4 日
RICHARD
RICHARD,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 26 日
A flawless check-in despite arriving later than expected. The reception team are extremely friendly and room, although dated, clean, with a balcony when the weather allows you to venture outside.
Derek
Derek,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 16 日
Dom
Dom,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Enjoyable stay
Alan
Alan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
RICHARD
RICHARD,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 10 日
BUSINESS TRIP
overall very clean and comfortable but the restaurant menu was very uninspiring,
it needs catering for more options rather than something in a bun or with chips ,