Nestled in a picturesque setting, Potters Heron Hotel offers the perfect blend of comfort and charm. Savor British cuisine at the on-site restaurant, unwind with a drink at the bar, or stroll through the garden. With free in-room WiFi and coworking spaces available to all guests.
Paultons Family Theme Park - Home of Peppa Pig World - 21 min drive - 20.4 km
Getting around
Southampton (SOU) - 19 min drive
Bournemouth (BOH-Bournemouth Intl.) - 50 min drive
Gatwick Airport (LGW) - 114 min drive
Eastleigh Chandlers Ford Station - 6 min drive
Winchester Shawford Station - 7 min drive
Romsey Station - 8 min drive
Restaurants
Bay Leaves Larder - 4 min drive
Costa Coffee - 8 min drive
Hiltonbury Farmhouse - 4 min drive
Bedes Lea - 7 min drive
The Otter - 6 min drive
About this property
The Potter's Heron - A Heartwood Inn
The Potter's Heron - A Heartwood Inn puts you within a 15-minute drive of New Forest National Park and South Downs National Park. Guests looking for a bite to eat can check out Potters Heron, which serves British cuisine. Other highlights include a bar/lounge, a terrace, and a garden. Fellow travelers love the helpful staff and breakfast.
At a glance
DONE
Hotel size
58 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Private dining
Room service (limited hours)
Working away
Business center
6 meeting rooms
Coworking spaces
Conference space (65 square feet)
Services
24-hour front desk
Romance packages
Facilities
Garden
Terrace
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible restaurant
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Plasma television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Balcony or patio
Freshen up
Shower only
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Dining
Potters Heron - This restaurant specializes in British cuisine.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 10 to 25 for adults, and GBP 5 to 20 for children
Children & extra beds
Rollaway beds are available for GBP 30.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per pet, per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Potters Heron Hotel Romsey
Potters Heron Hotel
Potters Heron Romsey
Potters Heron
Potters Heron Hotel Hotel
Potters Heron Hotel Romsey
Potters Heron Hotel Hotel Romsey
Frequently asked questions
Does The Potter's Heron - A Heartwood Inn offer free cancellation for a full refund?
Yes, The Potter's Heron - A Heartwood Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Potter's Heron - A Heartwood Inn?
Yes, dogs are welcome. There's a charge of GBP 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Potter's Heron - A Heartwood Inn?
Yes, there's free self parking.
What are the check-in and check-out times at The Potter's Heron - A Heartwood Inn?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at The Potter's Heron - A Heartwood Inn?
No, this hotel doesn't have a casino, but Grosvenor Casino (17-min drive) and Genting Casino (18-min drive) are both nearby.
What is there to do at The Potter's Heron - A Heartwood Inn and nearby?
The Potter's Heron - A Heartwood Inn has a garden.
Are there restaurants at or near The Potter's Heron - A Heartwood Inn?
Yes, Potters Heron offers British cuisine.
Does The Potter's Heron - A Heartwood Inn have any outdoor private spaces?
Yes, every room features a balcony or patio.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
8.2
Location
8.6
Staff & service
7.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, good, and of high quality with excellent service. (25 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Food
Bathroom
Restaurant
Lobby
Location
Bed
Bar
Reviews
Verified
10/10 Exceptional
May 8, 2025
Good position and friendly staff
Olga
Olga, 1-night trip
Verified
8/10 Very good
Aug 6, 2023
Great friendly staff.
Good Restaurant
Comfy bed
Nice room
Roger
Roger, 1-night trip
Verified
8/10 Very good
May 11, 2025
Recent 2 night stay
Staff very welcoming and accommodating, room reasonably clean , however decor needs updating and attention to details in the cleaning required , bed extremely comfortable to where we are looking to purchase that brand next , breakfast good value for the cost
Mark
Mark, 2-night trip
Verified
8/10 Very good
Jun 14, 2025
The hotel is beautiful, the staff friendly and efficient, the food was freshly cooked, hot and tasty although the chips too greasy for me, I thoroughly enjoyed the hake,
The room was very clean but unfortunately I struggled to sleep in the heat with no air conditioning or even a fan
Brian
Brian, 1-night trip
Verified
6/10 Good
Feb 14, 2024
Lovely area with a nice view.
Zara
Zara, 1-night trip
Verified
10/10 Exceptional
Dec 12, 2023
Ideal stopover
Great for a one night stay in the area. Lively building, friendly helpful staff
Sally J
Sally J, 1-night trip
Verified
10/10 Exceptional
Dec 6, 2023
The site was beautiful, the staff were helpful and cheery, and the christmas decor was fun!
Mike
Mike, 2-night trip
Verified
10/10 Exceptional
Aug 28, 2023
Amazing
Very clean and amazing location friendly staff good food 👍
Keith
Keith, 2-night trip
Verified
10/10 Exceptional
Oct 9, 2023
Staff exceptionally nice
Dylan
Dylan, 1-night trip
Verified
10/10 Exceptional
Sep 10, 2023
The staff were the highlight. The bar scene was fun and the breakfast was great.
Brenton
Brenton, 1-night trip
Verified
10/10 Exceptional
Feb 26, 2025
A flawless check-in despite arriving later than expected. The reception team are extremely friendly and room, although dated, clean, with a balcony when the weather allows you to venture outside.
Derek
Derek, 2-night trip
Verified
8/10 Very good
Aug 19, 2023
Quiet, friendly & comfortable
James
James, 1-night trip
Verified
8/10 Very good
Aug 26, 2023
Friendly staff
Lindsey
Lindsey, 1-night trip
Verified
10/10 Exceptional
Aug 20, 2023
Staff were unbelievable helpful nothing was too much for them
Lesley
Lesley, 4-night trip
Verified
10/10 Exceptional
Nov 14, 2023
Last minute booking
Last minute cheap booking for work was a great stay overnight, clean comfortable and food was outstanding
Andy
Andy, 1-night trip
Verified
10/10 Exceptional
Oct 17, 2023
Staff are incredible
Stayed for one night for work. Staff were super friendly and just great at their jobs. Room was good, breakfast was great too.
Ciaran
Ciaran, 1-night trip
Verified
8/10 Very good
Feb 10, 2025
BUSINESS TRIP
overall very clean and comfortable but the restaurant menu was very uninspiring,
it needs catering for more options rather than something in a bun or with chips ,
Christine
Christine, 1-night trip
Verified
10/10 Exceptional
Sep 23, 2023
Hotel was really cute and quiet. There was a wedding happening and the decor was beautiful. Staff were great and helped us out when we needed to order food at 11pm. Really pretty little hotel.
Carley
Carley, 1-night trip
Verified
10/10 Exceptional
Sep 15, 2023
Very nice hotel , lovely location .
Rooms and communal areas could however do with a lick of paint and there was mould in our bathroom !
Joanne
Joanne, 1-night trip
Verified
10/10 Exceptional
Nov 5, 2023
Highly recommended indeed
The service at breakfast and from staff generally is 2nd to none. So worth it overall.
Really happy with the way we've been treated on both visits so don't hesitate to book here in my opinion!
Tanw
Tanw, 1-night trip
Verified
10/10 Exceptional
Sep 23, 2023
I have been staying regularly at this property for some time know. I really like the fact the staff remember me and take care of me .
Michaela
Michaela, 2-night trip
Verified
10/10 Exceptional
Sep 20, 2023
5 stars given and would definitely stay here again
Superb! Excellent customer service, comfortable bed, clean and thoughtfully laid out room. Door leading onto a patio area with two chairs and a table to relax on whilst looking out onto the garden. Would highly recommend this hotel to anyone!
Andy
Andy, 1-night trip
Verified
8/10 Very good
Aug 12, 2023
The room was very comfortable & the staff very attentive.
Just thought it could do with a bit of redecoration
Garth
Garth, 1-night trip
Verified
6/10 Good
Sep 15, 2024
This place looks great on the outside and the staff were nice but the property is worn out on the inside and in need of renovation. Ranks well below Travel Inn standards
Ian
Ian, 1-night trip
Verified
6/10 Good
Dec 16, 2023
Thatched cottage surounded by fields, wonderfully peaceful and only a short distance to Winchester. Lovely breakfast and nice restaurant staff. Room was mostly clean, omnious stain on the bed runner and a slight musk of feet when first entering the room, otherwise sheets were fresh and bathroom clean.