Wonderful stay here! The service at the front desk was excellent the gentleman helped with our bags. Also the service in the cafeteria, and restaurant was spectacular!
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Heather
Heather,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
JOSE FERNANDO
JOSE FERNANDO,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Joel
Joel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Vue incroyable sur le volcan Arenal. Personnel très accueillant et serviable.
Vincent
Vincent,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
louise
louise,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 1 日
Nuestra estadia en pareja
Super bien! El unico inconveniente es que no tenian las piscinas calientes esta vez, todas apagadas. Por lo demas, super bien, limpieza, servicio, buen desayuno, parqueo.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Comodidad, ubicación y vista al volcán
Excelente hotel con un servicio de primera. Las instalaciones son modernas, las habitaciones limpias y muy cómodas. La vista al volcán es espectacular, y la ubicación es ideal, con varias sodas cercanas para comer bien y a buen precio. ¡Muy recomendado!
Jennifer
Jennifer,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Faiqua
Faiqua,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Excelente y debo volver.
Frederick
Frederick,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Fantastic staff , food and hotel
First time visiting Costa Rica, had to find a place to stay bc the hotel we booked was 4 hours away from all of the activities that my wife booked and paid for… stayed for the night and had a fantastic experience, from friendly staff to very clean room and delicious food… thank you!! Next time we visit we will be booking at this hotel!!!
Rafael
Rafael,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 19 日
Everyone was nice and friendly. Good area for food options within walking distance. Room safe didn’t work when we checked in. Had to go downstairs to ask the front desk to send someone and they said 15 minutes. No one came after waiting an hour and 1/2. Had to walk down again because when I tried to call the front desk the operator didn’t speak English. Then someone came after the second request after about 15 minutes. Mid week safe wouldn’t work again but I didn’t want to deal with waiting on someone to fix. Breakfast was not good. Only channel that was in English on TV was Cartoon Network and everything time I tried to sign into Netflix it would not work
Lori
Lori,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 18 日
Nice property.
Great volcano view.
Safe & Quiet.
Walk to shopping and Resturaunts.
Limited in room amenities.
GORDON
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 18 日
Perfect
IVAN
IVAN,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Continea
Continea,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Smooth friendly check in.
Clean property
Great volcano view. .
GORDON
GORDON,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Nestor
Nestor,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 16 日
Michelle
Michelle,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 16 日
The employees were really nice and the hotel magnificent , we stayed there for 8 days I would appreciate it if they changed the sheets at least once. Also we had to leave a day early and they refused to reimburse me for the last day. Expedia tried to get in touch with them early but it took them a long time to hear back from the hotel.
Karima
Karima,8 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 16 日
Jose
Jose,2 晚行程
CheapTickets真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Excelente servicio
Catalina
Catalina,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 14 日
Good service
Krishna
Krishna,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 14 日
The property staff were very nice and accommodating! We had a volcano view from our hotel and it was amazing. Also very close to tourist attractions. Parking is tight but the staff were helpful in guiding us when parking. The only not great thing was the food in the restaurant. We had to eat there one day, due to pouring rain and it was not good at all for vegetarians.