Start by saying is a beautiful property. Clean, well kept and the room was good ample, comfortable. There are a lot of amenities gym, restaurant etc we didn’t use restaurant.
However, we stayed in adjacent rooms that could be connected or separated. We took the two bedroom. The part that was the master bedroom which includes its own bathroom, had no heat. The baseboards were there but no heat control on this side of the “Villa”. There was heat on the other side which included the second bedroom , bathroom, living room dining room and kitchen. It was freezing in the master bed side.I mentioned to the front door attendant and she never sent anyone to even check. The same master bed side had a bathtub that was clogged ( water would accumulate and eventually drained but is annoying when showering. Then the complex lost power yesterday. We were told oh is the entire town, but it wasn’t we went out to pass some time to dinner everyone else around the complex and houses had power. I overheard a worker telling the manager something went bad somewhere, the hotel blamed the “town”. No special accommodations were ever offered they said it will return by 8:00 pm meanwhile outside was -6. It wasn’t the fact that there was no power was the attitude . So it was a lot for just two night stay. Sad to say I do not know if I would return.
