La experiencia fue muy buena, no me gustó que no me dejaron reservar cena mas que una noche y me quede 5, la limpieza de cuarto no fue tan buena , la litera de abajo estaba rota. la comida deliciosa y el servicio en comedores excelente.
Martha
4 晚家庭旅行
10/10
ROCIO Y
3 晚行程
4/10
Atienden mal en los restaurantes de especialidades, sobre todo si eres mexicano, pides servicio de alimentos a la habitación y contestan que solo tienen el servicio para socios , pides ayuda para el equipaje nunca llegan pides papel de baño y tampoco llega el servicio, cuatro dias y solo una vez hicieron limpieza, pésimo servicio
José isidro
4 晚家庭旅行
8/10
Laura
5 晚行程
10/10
John
4 晚行程
10/10
Robson
4 晚行程
2/10
Juan
4 晚行程
8/10
The whole experience was great for my kids and me. The only downside is that there were too few ping pong tables for the large number of people there, and the pool tables (only 2) were not in good condition.
The rest of the hotel and food are great.
Johan A
4 晚家庭旅行
10/10
TODO EXCELENTE. RECOMENDADO.
Eduardo
3 晚家庭旅行
10/10
A well rounded resort, with very serviceable and polite staff. Makes one feel very welcome and relaxed.
Nature is well taken care of, food is very good and many extras are included for no charge.
Fernando
5 晚家庭旅行
8/10
Overall good
Brian
7 晚家庭旅行
10/10
Es un lugar muy hermoso lo recomiendo
Cleydy
3 晚家庭旅行
8/10
Really liked all the trails to walk. The select pools for adults only were nice and the waitress/waiter gave good service. Teppanyaki a la carte was delicious and amazing. Loved the wildlife on resort especially the monkeys.
I didn't find concierge very friendly or helpful. Most of the time they weren't at the desk and when they were there they never seemed happy.
I would visit there again.
Tara Leigh
7 晚家庭旅行
10/10
The food was amazing!!! The activities around the resort added bonus! Everything within walking distance. The food stalls and how they show case Mexican culture is beautiful. Our favourite all inclusive stay this far!
Shenthuran
5 晚家庭旅行
6/10
Dana
3 晚行程
8/10
sherri
14 晚结伴旅行
6/10
Not a very clean resort. The pools were nasty. But the jungle and animals were great. We went to see the animals... So we were happy.
Alyxandra
9 晚家庭旅行
8/10
Jonathan
3 晚行程
8/10
Noa gusto que había un cenote y los juegos para los niños ya incluidos lo que no nos gustó fue que la barra de buffete estaba muy incompleta, poco acceso a restaurantes con reservación y el mantenimiento general del hotel deficiente
ADRIANA
3 晚家庭旅行
10/10
Muy bien
Marcel
5 晚家庭旅行
10/10
A
Yeelay
4 晚家庭旅行
8/10
Staff excellent, food average, great entertainment, beach is rocky, select pools n clubs excellent, wildlife, especially the monkeys were fantastic!