Unfortunately, our overall experience at this hotel was disappointing after a four-night stay.
Rooms:
The rooms were outdated and felt unclean. Some furniture was broken or dirty, and the sea view was mostly blocked by bushes—very different from the photos online. Only one bottle of water was provided at check-in, with no refills.
Common areas:
Much of the hotel had harsh lighting and sterile decor. Like the rooms, the facilities were in need of renovation. The hotel layout was confusing, with poor signage and long corridors.
Service:
Staff were friendly, but too few to maintain consistent service across such a large property. It was difficult to find staff for drink orders at the pool or beach. Breakfast service, however, was good.
Food & Drink:
Breakfast was fine with a good selection and nice views from the terrace. Dinner at La Mar was very disappointing—poor quality food. We recommend eating at nearby restaurants instead.
Location:
Excellent location near Coral Beach Club and a scenic waterfront walk. Convenient bus stop outside the hotel with 15-minute rides to the Old Town. Taxis also easily available.
Summary:
We travel frequently and have stayed at many hotels around the world. We’re not usually picky and have never left a negative review before. However, this hotel simply does not live up to a 5-star standard and was, unfortunately, not worth the money.
