I travelled far to check in and arrived and was told the system was down and they could not process my payment so they sent me away. I was beyond upset and too exhausted to do anything about it.
Chanel
Chanel,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 6 日
Bad review
Open smelling Trash can in the Hotel Entrance. Pool wasn’t working , but use it to advertise online, try Gym Machines not working . This is disappointing. Will never sleep here again
Oluremi
Oluremi,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
Gerald
Gerald,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 2 日
Chanel
Chanel,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 28 日
Buyer BEWARW
This olace robs people. We arrived to a broke down pool and were told the pool would not be fixed during our stay. The clerk AND the MANAGER told me that he would issue a full refund when hotels.com called them. I followed the protocol he requested and then he refused to refund me. Just stole my money when i didn't even stay at rhe establishment and he guaranteed a refund. Liars, cheaters, theives. Don't stay in this broke down disgusting place.
Amy
Amy,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 24 日
kunle
kunle,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
Good hotel
Was disappointed that the pool wasn't open. We had my niece with us & that was an amenity we wanted for her & we werent told it was closed. Breakfast was a bit of a let down as well not many choices. The over all stay was good though. Staff was friendly & the rooms were clean
Amber
Amber,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 23 日
The elevator was FILTHY!! They need a new cleaning crew. I checked out around 10am and the hallway was lined with TRASH. There was a fowl smell and I was grossed out! That experience definitely is not worth the $104 price tag for one night.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
The room was great!! The BED was SO GREAT!! I slept like a baby 😴😊
Chanel
Chanel,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 17 日
Dirty, rude rep at check in, bed uncomfortable, felt broken, not private could here folks shower and other activities, pool empty, smelled bad over all, broken ice maker 4th floor
Anais
Anais,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 16 日
Carpet in room was filthy air conditioner was barely working pool was not working toilet seat was broken stafd was not friendly
Sarah
Sarah,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Gervais
Gervais,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 9 日
The cleaning staff does not speak English and refuses to take the trash daily. It’s like you have to hunt them down and beg them to give you clean towels and take out the trash. It’s utterly ridiculous!
Chanel
Chanel,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Good
Jaimon
Jaimon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Ok
najee
najee,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Jaimon
Jaimon,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 3 日
Unsatisfied
Pool was closed; never said online about it being closed, we went breakfast at 8 and there was barely anything there;no yogurt or milk. Vending on my floor was out of service and had to go to main floor, broken bathroom shower door.