Cannot sit out on balcony due to safety issues. Restaurant air con was off until i alerted staff to sauna type heat. Food good.
Dorothy
Dorothy,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 29 日
Not good sleep
Lovely placed hotel, parking is roadside so no security. Room was very dated needs money spent to make it feel like you're in a nice place. Staff were nice.
Only issues has was grohp of lads ar 2 -4 and 6 am talking in corridor meaning really bad sleep so defeats the object bed ??? .
Steven
Steven,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
Harry
Harry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Royal Spa, Scarborough
Great stay thanks
Craig
Craig,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 24 日
Nice little getaway
Nice hotel & great spa facility’s.
Parking is a little bit of a nightmare but paid £5 for two days for on street parking.
Bar was nice as well.
Hotel is on top of a hill so be prepared to get your steps in!
Chloe
Chloe,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Joshua
Joshua,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
A good and enjoyable stay. Service was good but rooms could do with a bit of TLC. Breakfast was good. One of our parties room was in a poor state which upon complaint to reception we were promised a upgrade on next visit but we still haven't received an email on this.
luke
luke,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Very happy, great to have use of the spa, will book direct though in future as you can get an even better deal that way
Amanda
Amanda,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 21 日
Avoid
I wish I had listened to the reviews. This place is not worth the money we paid, boiling hot room, view was awful, beds uncomfortable. Had to pay more money to park up the street.... Safe to say we won't be returning.
Louise
Louise,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Suzie
Suzie,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 12 日
Not happy with this stay
We arrived and checked in. The room given was t what we was expecting and a lot worse than we have stayed in previously and this stay cost more than our last one. The room was dated, small with a tiny TV and no fridge. We asked to swap rooms but the only rooms they had left had a charge which I felt I shouldn’t have had to pay but I did because the first room
Wasn’t good enough for the price paid. We was given a different room which looked okay to start with but this has no fridge either and we didn’t realise so the porter did help us by getting one. The TV on the bathroom didn’t work and the TV in the bedroom onmy had an indoor arial so everyone we moved or changed channel the TV went fuzzy. I did explain this to the receptionist but she just smiled and said ooh that’s not good.
During the night the room
Was extremely warm, there was no air con and the window would only open slightly due to us having a balcony which we was told no one can go on.
When we used the spa facilities the jacuzzi was cold and one of the saunas wasn’t hot enough.
Vicki
Vicki,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 12 日
Rutvik
Rutvik,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
Overall great.
Rooms are dated but clean.
Take a free parking disc otherwise there ia a charge for one at the hotel. You can purchase a permit in the hotel for street parking near the hotel.
We booked early, so would've preferred a sea view room with long windows on the 1st floor .
Great hotel if going to the spa theatre.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
As a type one diabetic who does not drink alcohol or coke my wife was unable to get a drink in the bar as there were no other sugar free options and the coffee/tea machine had been turned off.(10 o'clock ish).Other than this small matter an excellent stay was enjoyed by all.
Gary
Gary,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 3 日
Claire
Claire,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Jeffrey
Jeffrey,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 1 日
Quiet hotel
Beautiful hotel. The staff were great. the room was lovely and the bed comfy.
They clean every day.
Very quiet too
The only thing is the bath plug doesn't work so we couldn't get a bath this time.
Sarah
Sarah,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Amazing stay and spa
I had a very joyful moments as it was my first time in Scarborough. Hotel Location and scenery over the hill was amazing. There was a very good walkway towards beach and to the town centre that help us to have a lovely walk around the city centre and coast line.
Babak
Babak,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Alan
Alan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 4 日
Ok hotel
Hotel was ok. Little faded in places and uneven floorboards etc.
Staff were really nice and a great check in
The gym and spa were surprisingly really good
Room was a bit faded for a superior room, bed comfortable but with Tiny tv and one broken chair it didn’t feel superior
Breakfast was ok but felt like deaths waiting room. There was no background music and it was near silent with the overall loud chitter chatter of staff bresking the silence
Andrew
Andrew,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 2 日
In need of a serious revamp
Very tired hotel, we had to keep our bathroom door closed due to the smells, without us using it, hot tap didnt work in the sink, pool area was dirty and doors were rotten
Jason
Jason,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 24 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 21 日
Amy
Amy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 17 日
Not great not worth the money
Unfortunately the hotel do not meet our expectations. The views are beautiful and location is great. Nice breakfast and spa facilities. Although the spa is quite small. However the room was very average for this price. Yes it has lovely views but ruined with dirty window. There were stains on the carpet and on the wall the table was looking very tried. It didn't feel like a 4 star hotel and was not worth the money which we paid.I don't think we will be back.