Check in was quick and easy. I booked 2 rooms and 1 of the rooms had no AC and the sink was leaking every time we would turn it on. We informed the staff that our room had no AC, to which they then told us they were already informed that some of the rooms had AC problems. So if they knew already, why didn't they tell us in advanced? It was in the 90's the day we stayed & I think that's something to tell guests considering the windows don't open as well. Staff did not accommodate at all
Desiree
Desiree,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
Stay somewhere else
Friday late afternoon male desk staff was snarky. The Hotel is well warn and walls furniture beat up. The room furniture is awkward - the chairs too short for the tables, the TV’s are so old and small - no streaming just Direct TV. We had 3 TVs and 3 different remotes - crazy! Patio area is dirty and patio furniture all warn and stained. No ice in the unit, nice day clerk ran next door and got us some before our room refrigerator started making ice.
Breakfast is the normal basics but the help stops replenishing the hot food about an hour before it closes, so slim pickings. Also, they don’t wipe down the tables more interested in being on their phones.
The outside area is just as tired as the inside so first impressions were not great.
We stayed 5 nights in a ground floor 2 bedroom/2bath suite.
Positives: the beds and pillows were very comfy and looked/smelled clean. I met the lady doing the laundry and give her high kiddos as the white towels looked and smelled great!!
Lynn
Lynn,5 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 15 日
This hotel is outdated and the drapes need to be replaced in the room I was given. The stains gave me an unpleasant feeling that it has blood stains.
Veronica
Veronica,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Nice for family but replace the pull out
The family suite we used was very nice, the pull out couch unfortunately was incredibly uncomfortable..I know that kiddos usually use the pull out but when a 10 year old complains about back pain in the morning there’s an issue..should definitely be replaced, we tried pushing the bed back in but it was broken. It wouldn’t go back in.
Shannon
Shannon,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Nikia
Nikia,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 25 日
Pleasant stay
The service and the room were nice. I gave 4 stars because the pool was broken and water was not clean and no hot tub. But they called next door hotel and allow us to use their pool and hot tub. That was very nice of them.
seunghwan
seunghwan,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
The staff made our stay here so comfortable and lovely. Each interaction we had, they were so kind and quick to be hospitable. Their service was a breath of fresh air.
Danielle
Danielle,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 16 日
The hotel was nice and clean. The suite was spacious and the bed was comfortable. We enjoyed the fact that it was convenient to all our activities with family and friends. I would recommend staying here if youre visiting the Napa area.
Jonathan M.
Jonathan M.,3 晚浪漫旅行
Travelocity真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Lisa
Lisa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Good experience with hotel and breakfast
ravneet
ravneet,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Snacks unavailable
The suite store was not fully stocked. Typically would have a wine option but that was empty the entire stay. Otherwise it was a terrific stay
David
David,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Great service! Great price
Luis
Luis,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 8 日
Craig
Craig,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 17 日
We truly love the hotel but our sofa bed was awful and broken, very uncomfortable to sleep on
Alejandra
Alejandra,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Ferdinand
Ferdinand,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 15 日
I never got to stay at the property because the hotel told me that my reservation was incorrect