The service and the room were nice. I gave 4 stars because the pool was broken and water was not clean and no hot tub. But they called next door hotel and allow us to use their pool and hot tub. That was very nice of them.
seunghwan
seunghwan,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Lisa
Lisa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Snacks unavailable
The suite store was not fully stocked. Typically would have a wine option but that was empty the entire stay. Otherwise it was a terrific stay
David
David,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Great service! Great price
Luis
Luis,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 8 日
Craig
Craig,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Ferdinand
Ferdinand,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 25 日
Jaime
Jaime,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 1 日
Justin
Justin,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 24 日
It was nice and clean
Toby
Toby,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 22 日
Enjoyable, but a could details
We enjoyed our stay in the 2 bedroom 2 bathroom. Comfortable accommodations for a family of 4. That being said, there were a few things that kept it from being fantastic. One of the tub/showers didn't drain so we stood in water whils showering. The floors in the kitchen had water damage from what looked like the refrigerator. The light bulbs were out in some of the lights. Nothing crazy, just enough small things to start to notice. Mentioned the tub not draining at checkout and they gave us points for the inconvenience and were very apologetic so I appreciated how the staff handled the complaint. Breakfast was pretty good too! We would definitely stay here again as the floor plan was perfect for our family.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 10 日
Good location, but sketchy and possibly homeless people living behind property. Also, the HVAC system did not work in my room. When mentioned upon departure, no concessions were offered.
Alysa
Alysa,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 2 日
This is our second time here and will probably be our go to hotel now whenever we go drive to Napa Valley. Hotel is very pleasant, clean and organize. They offer good variety options for breakfast. They also offer coffee, hot chocolate and warm chocolate chip cookies by the entrance. Will recommend!
Nina
Nina,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 28 日
Meh—Disappointing
Decent price and spacious room, but hotel seemed very understaffed. We asked for a crib but the employee couldn’t find one of reach her manager so we went without for the first night. Then the pool was out of service, which was the main reason we booked this one. Breakfast was terrible—“sausage” and eggs seemed freeze dried and other options were minimal. Overall, property feels outdated and lacking for the Hilton brand.
Nicole
Nicole,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 12 月 28 日
Dirty disposable coffee cups left in room, no shampoo in bathroom, bathtub drain was clogged with no available maintenance staff to help.
Leah
Leah,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 23 日
Family Slumber Party Two Room Suite
The hotel check in was easy and the front desk Lennie-Jane was very helpful. The room was everything I needed. Two separate rooms both with their own bathrooms,tvs and a living room and kitchen. This suite accommodated me and my family very well. Would stay again
Crysana
Crysana,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 14 日
Nice stay
Excellent stay and everyone was polite and friendly. The room was like a small apartment. Definitely would stay at it again and have already recommended it to friends
Susan
Susan,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 9 日
The staff especially Kristine and Lynne were Excellent and friendly. They displayed what customer service and care should be about. They went the extra mile to make our visit fun. This is an amazing location if you’re visiting Napa and Sacramento. I will definitely stay at this location again.
Paul
Paul,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 4 日
Alan St
Alan St,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 4 日
Hotel is in a nice location very accessible. Hotel is quiet and rooms are clean. Beds/pillows are comfortable. They serve continental breakfast as well. Staffs are very nice and accommodating. Will come back here next month! Will recommend!