Pet fee watch out. When called about any fee they said no but during booking had to sign paperwork on pet fees starting at $25 on up. Customer service not informative, rude and odd.
Jessica
1 晚行程
10/10
lesley
1 晚行程
8/10
Came to watch our 8 yr old grandson play in a baseball tournament. The hotel had the best pillows. One of the bad things was the tub needs a mat or something as it was slippery. The other thing was we have a handicap parking but people without handicap plates/placard’s were parked in the handicap parking spots. Although I am sure the hotel can’t control that. Overall it was great.
Christine
3 晚行程
8/10
Ridley
1 晚行程
10/10
Kathleen
1 晚行程
4/10
I was checking in at 6:15 pm and had to wait 20 minutes for someone to come to the front desk. Once checked-in I was giving my room key. Went to the room written on the envelope, no room with that number. Went back to the front desk and was told I didn’t know how to read number's (112). It was room 117. I was then lectured on how to read numbers. Never going to stay there again.
Brian
1 晚商务旅行
10/10
Jan
1 晚行程
2/10
Door didnt lock correctly! AC barely cooled.
Cynthia
1 晚行程
10/10
Moises
2 晚行程
10/10
Carlos
2 晚家庭旅行
10/10
the room was clean and surprisingly the bed and pillows were very comfortable, the only issue was that there was no hair dryer in the room, however as soon as i approached the front desk they did get me one
veronica
2 晚家庭旅行
10/10
Ed
2 晚商务旅行
10/10
Monica
2 晚行程
2/10
Heaven
2 晚行程
10/10
I appreciated staying here as I was surprised by the shear size of my room. It was clean, the staff was friendly and I felt like it was a great value.
Shantel
2 晚行程
10/10
Billy
1 晚家庭旅行
10/10
Nice place
Douglas
1 晚行程
2/10
Had no water pressure - not enough water to take a shower or bathe myself or kids. Told the front desk and he didn’t seem to care or offer assistance. We checked in at 4 PM and weren’t notified of anything or that they didn’t have water. Went to dinner and were told that there had been an earthquake in the city that day.
When we returned we of course wanted to shower and get cleaned up since we had to be at the gym the next morning at 6:30 AM. That’s when we found out we had no water. We went down to tell the front desk and he argued that they had water! We showed him videos and he still wasn’t helpful. I was told to call customer service.
Morgan
2 晚家庭旅行
4/10
Derek
2 晚行程
6/10
Janet
2 晚行程
10/10
Johnny
1 晚行程
10/10
真实旅客
1 晚家庭旅行
6/10
Rene
2 晚行程
6/10
The person checking me in didn't know if there was an ice machine on the 3rd floor and there is no office chair in the room so I can sit at the desk.