Elevator is not working and it smells like weed on the hallway but overall its ok
Dexter
Dexter,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 10 日
Cold showers
Nice property. However shower would not get hot. Luke warm at best.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Super friendly staff
Katie
Katie,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 1 日
elevator was broken our entire stay
Maya
Maya,3 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 1 日
Brianna
Brianna,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 30 日
Terrible exp!
From beginning to end, the stay was disappointing. I booked 2 rooms for my family with a child, and here’s what happened:
1. One room was fine, but the second had no AC. We were moved to a smaller room, not what I paid for.
2. Two lights were broken, making the room very dark.
3. Bathroom door was nearly falling off—unsafe for kids.
4. Toilet was broken. I had to fix it temporarily myself.
5. Room key stopped working after 24 hours—had to rekey.
6. Ice machine was out of service.
7. Shampoo and shower gel came in a tiny plastic bag—very minimal.
8. Elevator broke on checkout day—only one in the hotel. We had to carry all luggage from the 3rd floor by stairs.
9. Staff response was simply: “Unfortunately.”
Lam
Lam,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Whitley
Whitley,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 28 日
don’t waste your money
where do I start??
1. our room was missing a smoke detector (safety concern)
2. the water that came out of our sink was boiling hot - had to wash my face/brush my teeth in the tub (safety concern #2)
3. breakfast was not included as advertised
that was in the first room so then we got switched to another room but till not good..
4. the shower rod was coming off the wall!
5. the shower head was dirty and moldy!
Adriana
Adriana,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 27 日
Hong
Hong,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 12 日
saul
saul,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 6 日
Valarie
Valarie,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 3 日
The moment we got in the room keys weren’t accesible so the manager had to allow us in.
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 2 日
Tv wouldn’t work, lady checked us in gave us a card for one day we stayed 3, of course found this out day two card wouldn’t work and IT had issues so we had to be let in our room the hallways were 100 degrees, we had a family of 4 I asked for towels for everyone kept getting just one, muffins and juice for breakfast is pretty low for the high ratings front desk was great with what they could do but the hotel as a whole I wouldn’t return too.
Christain
Christain,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Sasha
Sasha,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 27 日
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 26 日
pls improve the quality before you lose customer
Hotel did not provide garbage can or trash bag but remind you have to clean any garbage before you leave hotel.\
TV channel is poor with low quality and cannot work properly for 5 minutes. Almost you find nothing to watch on TV
escalate quality has issue.