I booked online for a two queen beds room . Once I got to the hotel to check in I received the key and went up to the room I seen I had one bed. I went back to the front desk and showed her my confirmation email that clearly stated I paid for TWO QUEEN BEDS not a one bed . She immediately tells me it’s nothing she can do about it and a refund is not available without be even asking for a refund . I traveled almost 4 hours to get an attitude from the worker as soon as I arrived. She proceeds to tell me whenever anyone books online it gives them incorrect confirmations. I asked why is there a website if it’s not going to give correct information. She stated she did not know. But it was my first time there and last . She eventually switched my room but continued to say I’m not supposed to really be doing this but….it definitely put a bad taste in my mouth about the entire stay. I don’t want a 2nd stay and really would like a portion of my cost back for suffering and anxiety .
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Joan
Joan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Great place for a quick overnight stay!
We were here for a one night stay while visiting family. The front desk staff was friendly and our room was very clean. The free breakfast, while just average, was appreciated. The only complaint was that the sofa bed was very thin and not particularly comfortable. Overall we would stay again for a quick overnight stay!
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 15 日
Really clean
Nice room really clean. Just wish it was quieter. Not their fault. Whole hotel seemed to be full of families with a bunch of kids and they were running around playing at all hours. Must have been school spring break week i dont know
Bethany
Bethany,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
Hotel was perfectly located in Valdosta. The only issue is the room had someone else’s underwear still in the room.
Jerica
Jerica,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Hotel was clean and comfortable
Sammy
Sammy,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 7 日
Paula
Paula,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Enjoyed the hotel
The rooms were clean, beds very comfortable and the hotel staff was very friendly!
Ashley
Ashley,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 7 日
Wrong room for a huge price and no one cared.
Our trip was booked through Hotels.com for 2 queen beds. Upon arrival, we were given a room that did not match our reservations. No attempt was made to resolve the issue, which left one adult and 2 kids trying to sleep in 1 bed with a chair sleeper. Almost $300 for 1 night for the wrong reservations is unacceptable, but no one seemed concerned. I will not book using Hotels.com or at Comfort Suites again.
Tiffany
Tiffany,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 3 日
Vacation travel
Toilet was plugged, food from previous guest left in fridge, tv did not work.
Guy
Guy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Excellent
Everything was online. Room was clean and comfortable. Staff was courteous and accommodating. Location was excellent, price was fair. All in all, we were very happy.
Charles
Charles,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 23 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Kirt
Kirt,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 8 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 4 日
Neil
Neil,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 28 日
Jennifer
Jennifer,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Its was easy and amazin.
Crysta
Crysta,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 22 日
Easy check in, very clean and comfy. Also very reasonably priced!
LORI
LORI,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 6 日
amy
amy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Fantastic!!
Fantastic experience!
Cynthia
Cynthia,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 27 日
Unbelievable. Got bitten by bed bugs while sleeping. This is a terrible experience and never happened to me before. I am so disgusted about this experience.