I booked the hotel on Expedia on Aug 3, but the lady at the front desk refused to let me check in, just yelling at me NO ROOM, NO RESERVATION. So far, Expedia and the hotel have refused to refund the money. Such a terrible experience!
Kaiyan
Kaiyan,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 11 月 30 日
The entire time there no one offered to clean room or change sheets. Not sure if there were fleas or bed bugs but my son broke out in a rash from on his stomach and legs. The staff was great. Very friendly and helpful.
Brandon
Brandon,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 30 日
Pro-pet!, very firm mattress. Good coffee.
Marlene
Marlene,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 14 日
Michele
Michele,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 12 日
They accepted our dog and the room was good enough for the price.
When I arrived the front desk person said she didn’t have a record of my reservation. I told her my reservation was through Hotels.com. She said she never heard of hotels.com.
I tried to show her my confirmation email in my phone. She refused to look at it. She said she will not
Look at my phone and only cared if I have a confirmation number in her hotel’s format. I tried to give her my hotels.com confirmation number. She raised her voice nearly shouting that this is not the format if the motel’s confirmation number and that I have no reservation. I tried to show her the confirmation email again. At this point she did actually shout at me that she would not look at my phone. I then left.
I then found another motel to sleep that was about 20 miles away.
Dana
Dana,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
MaryBeth
MaryBeth,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 9 月 9 日
Traveled from Michigan with my family and booked a stay here. First 10 minutes there was a man half leaned over asleep standing in the road. My 8 year old daughter asks me "what's that man doing?" I was not ready to explain to my daughter what someone on drugs looks like.
I immediately asked for a refund and explained the situation to the person in the office. They would not issue a refund. A second incident the police blocked off all entrances looking for some one.
This place is stated as family friendly and that is not the case at all. My family did not feel safe. This place should not be on Expedia.
James
James,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 7 日
Good
Wilnelia
Wilnelia,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Casey
Casey,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Marquise
Marquise,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 29 日
Mary
Mary,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 20 日
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Thank you so much kind welcome and consideration.
Yoko
Yoko,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 17 日
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 17 日
There was only one chair in the room and that one is broken.
Shadae
Shadae,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 8 月 16 日
Linda
Linda,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 9 日
STEPHEN
STEPHEN,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 8 日
Melissa
Melissa,5 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 3 日
Cigarette Smell.
I was uncomfortable from the time I got there. Everything from the check-in office to the room smelled of smoke. The room was very old and bathroom was in terrible shape. Wall tiles broke. Towels and bedding very old and should be updated. Room next to me made noise all night. Will never stay there again.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Beds are not soft at all. Needs to improve beds but other than that I enjoy my stay all the time