The staff was polite, helpful and friendly. They were personable, chatted with us, suggested some restaurants to visit in the area. But the hotel could use some upgrades and a complete remodel. Things are old, down to the smoke detectors! The carpets are dirty (bring slippers) the couch cushions are stained and worn. We used lots of disinfectant spray and wipes!!! The room just felt a bit grungy! Parking was convenient but not free. Breakfast was great. Good experience overall (but not great).
Sharon
Sharon,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Best breakfast ever!
We had a room at the end and had a great view of the water. The parking guy and the gentleman in the breakfast room were so helpful, friendly and kind.
This hotel had the BEST breakfast I’ve ever had in a hotel. Would stay there again just for the breakfast!!
Susan
Susan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Our stay was amazing. We had a great time. The only issue we had was the shower pressure kept logging in and out.
Marlice
Marlice,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 7 日
Looks can be deceiving
I want to start by saying that the staff that run the place are nice as can be. They do what they can to help youbwith what they are working with.
Hilton on the other hand, this place is eay of of touch to what I used to know as Hilton standards. Old wall paper peeling off the walls, would lose water pressure in our shower when an adjoining room turned on the water. The tub was different colors due to be being re enameled in the wrong color. I had to fix the toliet handle as it fell off and I wasnt going to wait for someone to come fix it. No customer should ever have to worry about this many issues when trying to enjoy vacation.
Needless to say my wife and I will no longer be staying at any Hilton hotels. The Raddison and Marriott are much better quality wise.
Phillip
Phillip,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Great stay
claudette
claudette,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Taliera
Taliera,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Tikeia
Tikeia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 20 日
Carol
Carol,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Brandy
Brandy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 16 日
真实旅客
5 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 13 日
Good location, service is poor
Location was good. Price was right. Service was poor. Room not cleaned during entire stay (despite the sign that said every other day), coffee in the lobby was often non-existent or stone cold. Breakfast was meh—different versions of the same thing every day; cold if you came down later in service. Room had cigarette burn in carpet, torn carpet, fitted sheet was on inside out and was too small.
gretchen
gretchen,4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 12 日
Conference visit
Cons: The rooms are very beige and dated; tub/shower needed replacement or significant repair. TV didn’t have any set up for streaming, and tv reception was very poor. Pros: The bed was comfortable, there was a lot of space and I liked having a kitchenette. Breakfasts were pretty good. Having access to a full gym was wonderful. Front desk staff was friendly and helpful.
Kelly
Kelly,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 10 日
Tredona
Tredona,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 4 日
Lauren
Lauren,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 3 日
Just was upset about housekeeping not coming to the room I was there for 4 nights
paris
paris,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Gary
Gary,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 28 日
Jorge
Jorge,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 23 日
We have stayed at this hotel several times, we love the atmosphere, front desk staff and the rooms. This particular time we stayed we received a room that had dirty linen, we did speak to front desk and they sent new blankets. We will stay again but will do a more thorough inspection
Patrice
Patrice,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 19 日
Karen
Karen,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 18 日
Joseph
Joseph,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 18 日
Laurence
Laurence,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 11 日
A convenient and nice place to stay when you are at the Inner Harbor for a visit. The rooms need a little upgrading with carpet especially. Otherwise, everything worked out well for us staying there. We would definitely go back based on price, convenience and location.