We checked in around 10 pm, desk representative’s greeting was basically “need your ID”. So unfriendly! We booked a three-night stay in a front balcony Q room. Bed was very uncomfortable, mushy and soft. Room was dated but clean enough. After listening to trains coming through all night blowing their whistle and getting no sleep, we checked out the next morning. We were grateful for the very nice, morning front desk person as she worked with us and our third party booking company for a full refund on cancelling the last two days of our booking. Breakfast wasn’t Grand either. Would not stay again. Afterwards, from the owner, we were told, the back rooms are quieter somehow. The train tracks are only like a football field’s length from the hotel rooms.