2/10 很差
2026 年 3 月 4 日
There was a bug on hotels.com website...I ended up booking 1 night for 2 rooms same date (overlap) never hotels.com sent me a warning...like you are booking 2 rooms dame nights in different cities... the hotel did NOT understand the mistake..never contacted me...flagged ma as a NO SHOW...ended up having to book for an extra night...and guss what? our rooms were FILLED with MILDEW (hongo) smelled bad...I have pictures...ended up being very expensive and we thought we had a cold ..it is the mildew effect...sneezing, coughing and needing to blow our noses...well... the management went away with no option to contact them and hided behind their policies...my GOD you need to be HUMAN and understand the mistake ans modify the booking... this was stressful and we are very unhappy with the room ...reception clerk and other than managemnt that hide are good people...it is not their fault so we gave them tip but I will NEVER come back here again there are so many other hotels near by...so please be aware your health is more important thant the price... I will modify the review IF they accept to refune me the first night




Isabelle
Isabelle,2 晚行程
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