Room was spotless and bed was so comfortable quiet atmosphere my second stay and both times magnificent.
Faye
Faye,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 23 日
Didn't get to check in . Room was given away
Jah
Jah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 16 日
Rooms were clean
Richard
Richard,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 24 日
The front desk staff were very helpful with my room key issue. The maintenance staff was helpful with helping me get into my room and the pool area.
Theresa
Theresa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 23 日
erika
erika,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 18 日
Before I left the morning of Saturday I asked to have my room cleaned just before 8am, no one passed the message to the housekeeping staff, the heat in room had to be put on 77-80 to work properly, breakfast was $15 and there was no shutter to take me to and from casino. I personally wouldn’t stay there again, will be using Marriott next time. I was irritated it was my birthday so it was awful never again, better luck next time I guess.
Sharita
Sharita,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 4 日
We didn't do the breakfast there, we are retired and thought 15 dollars a person was a little much.
Jeannie
Jeannie,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 2 日
Virginia
Virginia,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 28 日
Didn’t use either
Angela
Angela,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 22 日
The staff was courteous and nice. One temporary problem with the room. The commode did not refill with water after flushing. Notified the front desk and someone from maintenance was sent to make the rep.
Ben
Ben,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 22 日
The hotel needs some major renovation to live up to Hilton reputation. Very dated but clean and very good service as expected
Valeisa
Valeisa,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 14 日
I’m NOT a person to leave reviews but this was nothing short of UNREAL!!!!
We had to change rooms 4 times within a 24 hour period of timei went to Virginia for a funeral and I cud not believe what I had to deal with. The rooms: . Filthy. Crumbs all over tables. Food in frig. Trash in trash can. Hair in sink. Shower water coming out of walls. Toilet not working. Door knobs to bathroom non functional. Staff doesn’t take hotel business serious.
Hilton is getting a bad rap by allowing this facility to use its name. Unreal.
I spent so much time trying to deal with the mess I feel like I could not be present for my family the way I should have.
I reached out to hotels.com for resolution assistance. I paid for 2 nights and got refunded for one. They would not refund the one night we stayed and cancel the 2nd night. I cud not handle the unnecessary stress while trying to be supportive to Mr family.
Disheartening to say the least
Ellen
Ellen,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 14 日
Friendly Staff very clean Hotel .
Marc
Marc,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 13 日
clean room and pricing
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 12 日
Got there around 8pm and my room was still not ready and had to wait..after that wait we finally made it to the room and its still missing soap and you can see how rushed it was cleaned
Beyagi
Beyagi,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 9 日
The
Jakor
Jakor,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 8 日
The room felt more than neglected. The toilet was broken. Wouldn’t flush. Had to fix that. Mystery stains on bed. Water didn’t get hot. People were yelling and screaming across the hall all night. Called down to the desk multiple times and nothing was done. Woke up to our bed shaking because the room right next to us was having sex at 4am. The bathroom wasn’t clean at all.
Rose
Rose,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 12 月 8 日
Check-in was terrible. Had to be shown three rooms. First one had the tv and bathroom lights on, so it was clearly not ready. In the second room there was a humming sound and the toilet’s water kept running. In the third room the fridge was dirty and a piece from the tub was not repaired. The walls are super thin, so you hear your neighbors while they are using the bathroom, also.
Would NOT recommend this hotel.
Minki
Minki,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 8 日
Hot tub was not working. Shower was cold. Neither of the two treadmills were working. Staff didn't seem bothered when I questioned. It was more of - "ya, sorry"
Lana
Lana,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 12 月 8 日
Alfonzia U
Alfonzia U,2 晚行程
Travelocity真实住客点评
2/10 很差
2025 年 12 月 8 日
Hotel lobby/elevator area dirty. Hotel room dirty, floor not vacuumed and bathroom appears to be not sanitized or clean. No hot water.