First off let me say the staff was gracious and hospitality was top tier. The room was beyond our expectations and very very cozy. However there was a smell coming from the carpet that was somewhat unbearable. Not sure if it was an oversight on the cleaning crew or what but I would suggest a deep clean of the carpet sooner than later. Other than that great experience! Thank you.
Charles
Charles,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Robert
Robert,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 21 日
Breakfast is a joke. $15 for a "buffet" that consists of only "eggs" potatoes and sausage or bacon. Basic fruit and cereal. Not even a pancake or waffle machine. Hotel was run down and in great need of a remodel. Only thing good was the location
Kandyce
Kandyce,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Great staff
The hotel staff made this stay super enjoyable. The ladies at the front desk were amazing and super attentive.
Yolanda
Yolanda,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 13 日
Need Upgrades
Bed made a lot of noise beside door was not secured and was unlocked all night all day and anyone could easily access bathroom tub was not as clean the Wi-Fi never worked and did not have much help trying to get it to work
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 6 日
!!!!horrible experience!!unsafe conditions!!!!
As a Hilton honors member, whom frequents lots of Hiltons for vacations and stays. This was an absolute horrible experience. I booked a king suite for extra comfort. I got there late at night after partying at the beach in the sun and I was extremely exhausted. I showered, pulled my clothes out for the next day and fell asleep. I woke up a hour later to feeling stuffy.. then I realized the smell. I got to the restroom and there is dog hair all over my face. Shower still leaking and the toilet begins to flood. Went back to sleep and woke up every hour. The next day I went to gather my things to get dressed and noticed Mold and mildew on the walls, Broken rusty furniture. Dog hair everywhere. Leaking faucets. Missing light bulbs. Woke up with dog hair in my face. Which means the bed wasn’t changed. Soiled furniture. Globs of dog hair on the floor. All of my clothing ruined from the smell and dog hair. Now my throat hurts and I’m coughing with bl**d. Horrible experience
Asia
Asia,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 3 日
I arrived at 3pm to check in and still did not have a room available until I asked for a different room at 5pm. I was there for a concert at 7pm so
I was super rushed to get ready and get to the venue. I also had to ask for a different room after being told at least 3 times that my room wasn’t ready. Very disappointing. The room was clean enough, carpet is outdated and not very clean.
The manager advised another guest that had been there since Tuesday (this was Friday) that they were short staffed although he made repeated requests for his room to be cleaned it hadn’t been cleaned once.
I would not stay at this hotel again.
Tracey
Tracey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Great
patricia
patricia,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 25 日
Great experience. The staff was nice and helpful.
India
India,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Vac 2025
Easy check in friendly staff
Richard
Richard,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 23 日
The check-in process was smooth and efficient, with friendly staff who greeted me warmly. However, the room itself left much to be desired. The bed was uncomfortable, providing little support for a good night’s sleep, and the mattress was stained and squeaked. The bedding created a sense of unease. Overall, the accommodations did not meet my expectations.
Marlo
Marlo,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Irma
Irma,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 22 日
The beds were hard and some of the pillows had mold on them, one of the comforters had a burn hole in them.
Caryna H
Caryna H,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 21 日
Found blood stains on a pillow case. Front desk replaced the pillow but I was still uneasy about the rest of the bedding. When trrying for to sleep there was an extremely loud and uneven humming noise - it was not the AC unit.
Jonathan
Jonathan,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 16 日
The staff was very friendly. The noise level was quiet for it to be a busy weekend. The room was clean however it’s probably time for some cosmetic fixes. There’s a leak in the tub and the tile is cracked on the floor.
Amy
Amy,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Keith
Keith,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 13 日
Anthony
Anthony,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 3 日
I stay here often
The stay was fine but the room definitely needs some work compared to my stay in Feb at this same property. I tried to check in online and put my updated cc, but the system still tried to charge the old one do I had to stop at the front desk. I also didn’t realize I had to pay for parking because I don’t remember having that charge in Feb. The employee only mentioned the cc was trying to be charged for incidentals. I must have missed the parking fee when booking and was not told verbally. I saw it on my receipt. The housekeeping staff was great and helpful when my kid wet the bed.
LaToya
LaToya,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 1 日
After moving my room my stay went well
HEATHER
HEATHER,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 30 日
It was good
Carrie
Carrie,6 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 28 日
Room was filthy. Water damage all over room. Felt sticky and icky. You can tell the room needed a SERIOUS deep clean.
Dominic
Dominic,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 20 日
No Housekeeping
We stayed there for six nights and they never come to freshen up the room, i.e. fresh towels, empty garbage, etc.
We even asked to have housekeeping come in and replace the towels and dump the garbage, but nothing happened. I did go to the front desk that night and got some fresh towels. Everything else during our stay was fine.
John
John,5 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 18 日
Not a good choice…
Unfortunately the room was not clean - there was disposable items left in the room from prior guest and the bathroom had hair on the floor, the bathtub was noticeably dirty, and towels not removed from prior guest. And the bed was horrible - it felt like laying on cement and I had to purchase an air mattress just to be able to sleep. The location however was good with many stores and food choices nearby.