From the time we were greeted by Charles at the valet stand to when we checked out with Morgan at the front desk; the staff here is amazing. Charles let us know about the hotel shuttle so we didnt have to Uber. He also had suggestions for places to eat while we were in town. One afternoon at the pool we had went up to the restaurant to get some drinks and appetizers. Kodi, the bartender, let us know that the chips and salsa would be about 5 minutes.And so we told him we would be back in to pick them up; about 5 minutes later here came Kodi with our order. Talk about service.!! In the evenings Jerry
Dana
Dana,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Nadin
Nadin,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Nicole
Nicole,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Jourdan
Jourdan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Melynda
Melynda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Michelle
Michelle,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Carolyn
Carolyn,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 7 日
Not a good experience
first of all there was a manager David at the front desk that was extremely rude not professional tells me who cares even if i write a bad review about the Hotel i take he must be the owner are act like he is one which i know he is just a worker of this place. he is just a real funny guy laughing at my situation which i think. its not funny at all i lost time and money he should not be not fired just be demoted i don't believe in leaving him homeless if this is his only job times are hard but this guy just has a real smart mouth. he should just be working the lowest part of that hotel work this is not a low end hotel with junkies on Van Buren . he definitely is a big kid in the inside i was promised not that i Demand a refund on my room cause being charged twice for one room on hotel.com i guess when one hotel is full they kick you out to the next one. a nightmare like David the next one with out you noticing so please check your booking people. the girl was really professional an understanding at the front desk said she would waive one room off cause we tried getting a hold of hotel .com but David the big kid wants to over ride it says no after hotel.com says they will waive it off cause i only had use one room they charged my card for two rooms i said to my wife this is a really nice place but ripping me off i cant see myself there again . i don't want the money just a apology its sad when you deal with people in charge like this
John
John,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Jesus
Jesus,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Everything was great! Super clean, comfortable beds perfect for a family stay.
Vanessa
Vanessa,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
One of the best hotels to stay in. Definitely going back. Well worth the money. Highly recommended.
Valentin
Valentin,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 11 日
The staff was very friendly and the hotel was clean. I really enjoyed the location of the hotel.
Yolanda
Yolanda,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Excellent Resort clean spacious rooms with a small kitchen
less than a mile from West Gate entertainment center and multiple restaurants to choose from and right next to highway 101
Eliud
Eliud,5 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 3 日
Brendan
Brendan,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 30 日
There was someone else’s hair in the shower when I got in it that evening. The pool was cloudy. The bed was beyond hard. And paying 10$ a night for parking is crazy.
Martin
Martin,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Great hotel! Rooms were very nice. Location was great also!
Jeff
Jeff,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Friendly staff, and a comfortable place to stay.
Guillermo
Guillermo,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Excellent
Cesar
Cesar,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 25 日
Rachelle
Rachelle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Very good
david
david,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 10 日
The water pressure was not very good. Every time someone slammed the door, which was often felt like an earthquake.