I have stayed at Marriotts for years with my family and I’ve always had a great experience. Unfortunately, this was not the case for this experience. We arrived at the Marriott Courtyard to a bunch of trash and debris all over the ground as we walked in. There were also people Who appeared to be homeless saying around the farm. Walking in the way we be behind us walk in there was water dripping, and it was very slick. We had to be very careful to not fall. I understand things happen, but we were emailed a few hours before arrival saying that the hot water was out indefinitely.We still decided to stay because it’s a Marriott and we’ve had good experiences in the past. All the trash cans were filled and overflowing on the ground as we walked in both days. I went down to order and appeared to be only two people working and waited in line over 25 minutes and another 20 minutes to get food that was not hot. The coffee was so bad we had to order a 2nd cup, which still was not hot. I tried to order the breakfast that came with my reservation and many of the meals were not available because they said they were out. We tried to call the front desk a few times and when we did get through there was so much static we could not make out a word they said. There was only ice on 3 floors ours and many others were all out of ice. We asked for a late checkout which they granted however the did not note this on our account so we got stuck in the elevator and were not able to go up to our room.
Craig
Craig,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 29 日
No hot water
Gregory
Gregory,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 27 日
Well there was no hot water not even cold water to take a shower me and my wife were very disappointed with are stay here
Sean
Sean,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 26 日
Troy
Troy,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 23 日
Beware!
When we arrived to check in we were told there was no hot water for the whole property and apparently they had not had hot water for a few days, so why guest with reservations weren’t contacted via email or other communication beforehand is beyond me. We checked in because it was late afternoon and didn’t want to try to find a new hotel that day. We should have just left because things went from not good to terrible very quickly. One of our rooms the tub/shower clearly wasn’t cleaned bc there was a dirty rag and debri in it. They moved our room and in there the dirtiness continued as the sink counter was nasty. By this point my baby was asleep and we then found a bug on the pillow my son was sleeping on. I called down and they told me I could check out then without being charged but my baby was already sleeping and it was late. We stayed but proceeded to find a total of 3 bugs between both rooms. The property itself is definitely run down looking and definitely not what we expected from a Marriott property. We checked out the next morning and got a new hotel and while they didn’t charge us for the 2 nights we didn’t use they still charged us full price for the one night. Believe me it was not a good night. Just be very aware before booking here.
David
David,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 22 日
Johanna
Johanna,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
kristine
kristine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Frequent customer
Usually I can get 2 parking passes and this time I was only allowed 1 and told I had to park my friend car in the parking lot a crossed the street. I found this to be unacceptable.
Kevin
Kevin,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
eunice
eunice,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 7 日
No washcloths
Joe
Joe,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Joanne
Joanne,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 6 日
Michael
Michael,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 5 日
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Great place to stay
Wonderful!
Cadiz
Cadiz,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Tyrone
Tyrone,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Nicole
Nicole,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 2 日
Diane
Diane,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Barbara
Barbara,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Erin
Erin,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 29 日
Hyung
Hyung,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Marcus
Marcus,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 28 日
Great location for concerts at Hard Rock
Decent stay. I remembered my white noise machine and it was necessary. A bit noisy, between other guests and the ice machine across the hall. Stayed in 1406. Bathroom had a bit of mold and smelled a bit like urine, think it was the shower curtain. AC vent rattled like crazy when it turned on, turns out there was a loose screw in the frame that would probably fix the issue. The sheets and comforter had some stains. The carpet they used as baseboard on the window side of the room became unglued at some point and was just laying on the floor. Price and location was our priority and with the white noise machine we were good. Could use some maintenance overall. Continental breakfast was okay, nothing hot. Bagels/yogurt with a cheap toaster that can only do 4 slices at a time. Basic coffee selection, flavored creamer would've been a nice bonus.