We had to change rooms when we first got there because the room had left over pizza on the night stand and urine on the toilet seat. We changed rooms and we had sheets with holes that were dirty and had holes in them. The duvet cover was dirty as well. We asked them to change the sheets and the duvet but they only changed the duvet. We talked to a manager and she gave us 30 food credit. When we went back up to the room they left the dirty sheets but replaced the duvet. When we complained Again they gave us 100 food credit and sheets so we could make our beds. The beds were queens but they gave us king size sheets. They comped the room but the overall experience wasn't pleasant
Andrea
1 晚家庭旅行
10/10
Staff was very friendly and helpful. The shuttle service to our concert was amazing and got us to and from the venue easily. Room was nice, could have used more available outlets but otherwise great.
Andrew
1 晚结伴旅行
10/10
The room was nice, clean and spacious. Perfect for our weekend getaway
Shalonda
1 晚行程
10/10
It was fantastic!! Plenty to do at the hotel and very clean and comfortable!! My fave was the extra towels and rob❤️❤️
Kimberly
2 晚行程
10/10
I will only be booking at this hotel for any more trips to Detroit!!! I appreciated the hotel having a parking garage. I was pleasantly surprised that the hotel offered a shuttle to and back from my venue. The room was spacious and i loved the seperate tub and shower. I was also able to get a hot meal after my event which definitely put the icing on the whole evening. All the staff was extremely friendly and helpful. Kudos to your hotel.
Kimberly
1 晚行程
10/10
mark
1 晚行程
10/10
Bedsare very comfortable. Anthony from bellservice was fantastic. He was so helpful for taking care of us.
Bradley
3 晚行程
4/10
Walls are paper thin! I could literally hear someone snoring in the room next to me. Everytime housekeeping went in and out of rooms to clean them you can hear the banging of the door on the lock. I requested my room to be cleaned and no one showed up. Then when I complained and asked for a later check out I was denied as they claimed they were fully booked. Yet I was able to sit in the room for an extra hour as I tried to request and no issues. Try somewhere else unless you want to be woken up by every single movement outside of your room.
Krystle
3 晚行程
10/10
Came in for Cubs/Tigers game. Shuttle to ballpark was nice bonus. Room was great and friendliness of staff was even better.
Eric
1 晚结伴旅行
8/10
For the most part, great experience! However, while out after checking in, we received a call that we were not checked in correctly. So when we came back that night, I had to check in again. It was a little frustrating
Derrick
1 晚家庭旅行
10/10
Amazing decor and vibes. The robes and slippers in the bathroom were a great touch. The large bathtub was a great way to end a long tiring day.
Jager
1 晚行程
10/10
Very fun very nice
Deven
2 晚结伴旅行
10/10
Juan F
1 晚家庭旅行
10/10
Angela
1 晚行程
10/10
Everything was very clean and the customer service was immaculate!
Anna
1 晚行程
10/10
Great stay
Nathaniel
1 晚行程
10/10
Great place to stay. Very clean
Valerie
2 晚行程
10/10
Great stay and great service! Loved the casino and would stay here again
Christopher
1 晚行程
10/10
Eric
5 晚行程
10/10
Alyssa
3 晚结伴旅行
10/10
Lisa
1 晚行程
8/10
I love the place, i just wish they had room service.