Alexandra Resort has a cozy and contemporary feeling to it. Every employee we encountered was professional and personable. My husband and I relaxed and had an excellent time. When we wanted to mingle that had games and DJ events at night. Over all we enjoyed ourselves and will return.
真实旅客
3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Kendall
Kendall,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Julie
Julie,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
Jarrett
Jarrett,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 23 日
Salvador
Salvador,5 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 18 日
Staff so bad. Annoyed when you asked them anything. Barley acknowledged you. Asked for a coffee just walked away. Ignored a lot.
-Staff arguing with each other almost daily. Breakfast- they yelled to one staff member “that’s your job just do it”. Bar- yelling at each other. Staff member making Phone call so loud while cussing. Beach guys yelling at each other across the beach several times.
-Sat at table for my reservation for 20 mins before anyone came to it to take my drink order or bring bread.
-30 mins to just get nachos, restaurant half full. Then they came with jalapeños when I asked for none. No one refilled my drink.
-Took hand towels and wash cloths (even though I kept them hanging on the towel bars) and forgot to replace them
-Canceled my dinner reservation one night because the restaurant was going to be closed, even though I made the reservation three days before and couldn’t get me a reservation anywhere else including the sister resort.
-No where to sit it the shade or sun for that matter if it’s not on a beach chair or pool chair.
-Bathrooms gross and only 2
- Eggs Benedict cold even though they were in one of those heated containers for the buffet.
-40 mins for a pizza. Came back at 40 minutes and the pizza was not there.
-Loud dj on the beach with same 90s playlist every day
-Omelet woman used her bare hands to grab each ingredients put in omelet
-2pm out of towels both beach and pool and just said then we’re out. Couldn’t get a towel.
Sarah
Sarah,6 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 18 日
Some more dining options and menu variations would be great but overall the food and drinks were good.
marsha
marsha,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 11 日
The beach at the resort is incredible. The staff members are top notch. The reserved dining experiences had fantastic sushi, steak and fish. I enjoyed the breakfast buffet. It is kid friendly and you can buy excursions after arrival to the hotel. Someone in my party had a medical emergency and the hotel handled it beautifully.
Christopher
Christopher,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Kenichi
Kenichi,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Such a beautiful and calming place to be! Everyone there was so, so welcoming, and the food options were lovely, particularly breakfast--which ran until 11am! Families were very welcome and entertainment activities abounded, but the atmosphere was never too loud or overbearing. Also: It's situated on one of the most beautiful beaches I've ever seen. Gorgeous island, wonderful people, GREAT vacation!
Eleni
Eleni,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Sharon
Sharon,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 29 日
Rayuana
Rayuana,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 27 日
We loved our stay, it’s the easiest trip you’ll ever take, you literally show up and relax for a week. I was so impressed with the staff, nicest people at any resort I’ve ever been at. We will be back!!!
Maria
Maria,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Loved our newly remodeled one bedroom suite for our family of four. Having a washer/dryer was an extra bonus. Food options & drinks were outstanding. Service was wonderful. Had an incredible time- amenities were well thought out & executed. The staff were so kind to our sons as well. The staff in charge of activities were energetic & friendly- seemed to genuinely enjoy entertaining the guests. We’ll be back.
Jessica
Jessica,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 18 日
It was lovely!
Corey
Corey,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
We loved the staff at the resort. They were friendly and helpful. The resort was clean and food was good.
Melissa
Melissa,7 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 11 日
David
David,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 9 日
Need to buff up fitness center. Need to allow bike use 24/7. Drinks that I got were not done right like frozen Marguerita and strawberry daiquiri. Service in restaurants is marginal at best. Once they serve you food, never check on you again.
Edouard
Edouard,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 6 日
Tina
Tina,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Nina
Nina,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 1 日
We had a great stay
Christine
Christine,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 26 日
Absolutely was an amazing experience from the staff to the food!! Can’t wait to go back!
Brianna
Brianna,4 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 24 日
Beautiful property sitting right on blue beautiful water. Only complaint is i got eaten alive by mosquitos, gnats, or sand fleas so pack alot of bug spray.
Donovan
Donovan,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 22 日
No major complaints! A good property for a family vacation.
Chelsea
Chelsea,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 15 日
The beach and ocean were beautiful. The staff was very accommodating. They had lots of activities for the adults and children. Would definitely go back.