The staff was really friendly and helpful. The breakfast was
Nobuko
Nobuko,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Brilliant hotel
Centrally located, family run hotel which had just had rooms updated beautifully. Great staff, all smiles and very friendly. Good breakfast to set you up for the days sightseeing. Now we have foubd it we'll never let it go. 😆
Stuart
Stuart,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
Good location. Friendly staff. Typically traditional English hotel.
Debbie
Debbie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Hotel spotless, staff very friendly
William
William,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 3 日
Cath
Cath,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
Overnight stay, disappointed to find out we had to pay an extra £10 to park our car because we hadn’t booked directly with the Hotel but apart from that an enjoyable experience. The breakfast options were exceptional, there was something for everyone and plenty of it, well done
Kerry
Kerry,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 26 日
Lovely hotel
Lovely quiet hotel, 10 minutes walk from York Minster.
Staff were very helpful and friendly. A great room, very nicely decorated, would definitely use again.
Only slight complaint is the full English breakfast was over cooked.
Curtis
Curtis,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 26 日
Philip
Philip,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 18 日
Charged 4 parking! Dear for what it is, staff fab
Charged £10 per day for parking upon arrival when ppl who book direct got it free, and they wouldnt refund!
Pros
Staff, distance from city, breakfast
Cons
Paying £150 per night then getting charged for parking - very greedy and not considerate to customers
Room very basic and dated
Wifi poor
Travelled around UK in business over the years and personally wouldnt recommend as the price in no way merits what you pay for
Tim
Tim,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 14 日
Poor
The room was on the 2nd floor, probably last in the plumbing line considering the temperature of the hot water.
TV had electricity however, consistently failed on programs as the signal was not strong enough. Constant interference with sound and display leaving it unwatchable. Hotel refused to acknowledge issues. In terms of sustainability, they do not clean or replace sheets or towels daily although they consistently deliver toilet rolls and room sundries outside your door in a plastic bag. Seems they could use their imagination on how deliver them more sustainably. The linen change and no service refers to covid and how they changed it then and they think guests prefer it. I don't mind reduced housekeeping but the messaging is out of date, much like their management service. Assume they do it to save money and not the planet.
Wouldn't recommend!
Corrine
Corrine,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 2 日
Night at the Theatre
Person staying next door tv volume very loud, went out & left TV on. Maybe he didnt know how loud it was, or had no respect for others?
Only negative, and not Hotels fault. Would recommend as excellent position for Theatre Royal, and choice of restaurants.
john
john,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
York visit - 28-30 April 2025
Everything was really good - reception, clean room, breakfast quality and service
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 26 日
Mr Marvin A
Mr Marvin A,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Perfect
The whole experience was totally relaxing with exceptional service .
John
John,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Excellent choice of hotel
Nice spacious room, close to city centre with very, very friendly staff and excellent service... Food was excellent with lots of choice at breakfast, which was included in the price. Only minor point was that there were a couple of little decorative tired bits around the edges like the net curtain had a tear for example... But it was nothing so big as to take the shine off our stay. Would return absolutely and would highly recommend.
Jacqueline
Jacqueline,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 19 日
Kev
Kev,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Cosy hotel great location
A lovely, cosy friendly hotel in an excellent location in York. The room and bathroom were spotlessly clean. The beds were comfortable & the tea and biscuits in the room very welcome & delicious. The breakfast was good with plenty of choice. Very friendly and welcoming staff.