This hotel is very clean and some staff were friendly. The wifi is the worst i have ever seen at a hotel. Whether on the beach or in your hotel room, the connection is bad. The food was not 100% jamaican cusine. The buffet didnt have much variety for breakfast or lunch. Too many flies landing on the buffet food made it unappatizing. The restaurants were similar, some were good some not so much. The beach is not the best as it is mostly shallow water and reefs everywhere that you cannot step on for environmental reasons. The pool was cool and relaxing though. Aslo, you could bareley hear the music playing! The managers kept fighting their staff on keeping music low and not taking proper feedback from guests. This hotel is for people who like quiet and simple experience not for people who like a more lively atmosphere. It was ok overall but not the greatest. Wont be going back.
Rooms need a makeover but the pool and private island and beach are fantastic. Was clean but just a bit outdated and run down but we never really spent any time in the room except to sleep.
tracey
4 晚家庭旅行
10/10
vitaliy
4 晚行程
8/10
The staff attitudes were amazing, very approachable. Nothing was too difficult for them to help with. It wasn’t a busy period which is great for me. The hotel needs a little more modernisation. You can see construction work going on, which the hotel did not allow to hinder the guests experience. Not much beach space, however it’s a safe space for everyone. Beautiful fishes can be seen in the water, as they swim around you. The food was good, you need to reserve tables at your choice of restaurant. Love the Italian restaurant. Again their service is amazing. Over time I think it can be amongst the 5stars.
真实旅客
3 晚行程
8/10
John
6 晚商务旅行
10/10
Robijo
6 晚行程
10/10
Johanna
3 晚行程
8/10
The hotel is good but there were a few issues: alcoholic beverages . The old Tom Gin brewed in Jamaica was terrible the bar had Bombay Sapphire & Tanqueray. I asked for those & was refused, we need to be a club member for those! Restaurants were all pre booked & we could only eat at the buffet. One should be advised in advance re the club drinks & restaurant bookings.
Otherwise it was alright.
Marie Christine
1 晚家庭旅行
10/10
Really Enjoyed my time at this hotel peaceful clean good food nice ppl would definitely be back soon thank you for making my trip so comfortable
Jaquana
2 晚行程
8/10
desmond L
3 晚商务旅行
10/10
Nishane
1 晚行程
6/10
Carlton
1 晚行程
2/10
Carlton
1 晚行程
6/10
Zenaida
1 晚家庭旅行
6/10
The service was not great. Every request made me feel like I was being a nuisance even when making simple requests like ordering a drink at the bar. Service is also very slow.
The overall cleanliness was also not great
真实旅客
1 晚结伴旅行
8/10
jeremy
3 晚行程
8/10
Went here for college spring break- definitely not party vibes if that's what you're looking for, but we had a great time. Very relaxing, drinks & food were good, staff was phenomenal. Entertainment is mid but enjoyable.
Emma
3 晚结伴旅行
10/10
Thank you
KRASIMIR
3 晚家庭旅行
10/10
We really enjoyed our vacation
Libuse
9 晚家庭旅行
10/10
I’ve never been to Jamaica before and my friend is staying at the hospital. 10 minutes away. Had the best experience. Everyone was so nice so kind very helpful. I have a disability in a walker and everybody was so helpful.
Natasha
1 晚行程
10/10
The property is beautiful and well kept . There are many dining options and activities. The best part though is the staff. They are all very friendly and attentive. They had a managers’ meeting where they asked for guest feedback . The next day , the 2 things I had discussed with them were addressed. I was very impressed and I would highly recommend them . They go above and beyond to ensure their guests have a pleasant stay.
Grace
3 晚浪漫旅行
2/10
Walking catastrophe.
Shana
2 晚家庭旅行
6/10
Poor management at the dining restaurants with no customer skills and 0 tolerance for accommodating friends to sit together not friendly and bad service no smiles😧