I had to pay to park 3 times because when you are required to prepay for a spot that you don't know where it is in the deck and it was so far away from the lobby and you needed a password to get into the building which didn't make sense to park first. Then the key didn't work for
The room once we left
Alexis
Alexis,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 5 日
The staff were extremely helpful and the room was astounding. The bed and pillows may be the most comfortable ever. I meant to find out what brand they were. Seriously amazing!!!
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 5 日
Room was clean, staff was friendly, had everything I needed! Would highly recommend to anyone looking for an alternative to a big brand hotel in Nashville.
Christopher
Christopher,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 2 日
La chambre
Emmanuelle
Emmanuelle,5 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 30 日
Big space, clean, staff were very helpful
Kerry
Kerry,3 晚 结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 29 日
The lobby staff was helpful, the room was fantastic, easy walking distance to Broadway.
A few minor items - the parking situation was confusing and we had parked but then found that different spots cost different so we moved to a cheaper spot. The fifth floor trash bins smelled so bad and they are right there by the elevator so it was unpleasant getting on and off the elevator. We only had one rag. The toilet seat needed to be tightened, it was so loose!
Rachelle
Rachelle,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 28 日
Room had an odd smell, like cheap air freshener
Christine
Christine,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 28 日
The room itself was fine. The check-in process was a bit confusing. Would have been nice to know in our initial booking email that parking is on-site but you’ll need an app to book your spot, it’s not just FCFS. And we couldn’t get into the building without a code, which we couldn’t get until we checked in.
Karyann
Karyann,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 27 日
eric
eric,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 27 日
Great place far enough away from Broadway
Easy check in, great communication via text. Place was clean and tidy.
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 26 日
Checking in is on an iPad and you activate your own room key. Room was a little warm.
Jeff
Jeff,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 24 日
The check in process needs to be revamped. We were told we would receive an email with check in instructions prior to check in. We never did, the phone numbers listed in the confirmation email could not be called. If we had not just walked up to the door and found the QR code we would not of known of to check in because we never received the door code in email like we were told. The room was nice and the location was close to downtown like we wanted.
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 23 日
We couldn't control the air/heat so that could have been uncomfortable.
The spider webs on ceilings & walls bothered me.
Richard
Richard,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 23 日
Overall, I would stay again, but the check in process is frustrating. They didn't email very good information and it was confusing when it could've been explain much more simply. But the staff was helpful once we found the front desk. Also, the trash on the level we stayed on coming off the elevator smelled awful! They really should try to do something about it. But overall, it's a great place to stay. But if your mom tried to stay here, she may get frustrated because of the check in process.
Amanda
Amanda,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 22 日
While the room was comfortable and roomy, it wasn't well appointed. There were many things we needed that were not available in this particular unit. We were able to reach out to the property staff at the desk to get a few of these things we needed.
Cassy
Cassy,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 22 日
Two long hairs on the shower floor.
Sergio
Sergio,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 22 日
Everything was great.
Chantal
Chantal,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 20 日
Comfortable room in a good location
Great location as it is close to the noise but not so close you can hear it. The building has nice amenities and I had a very comfortable 4 day stay with my wife.
Ivan
Ivan,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 20 日
Nancy
Nancy,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 20 日
Don’t stay here
Part of the reason we chose this hotel was because of the safety features it offered- secure parking and access code to enter the building. The secured parking gate was not functioning so it was tired up and open with a ratchet strap leaving it wide open for a car carrying four people who broke into at least 10 vehicles. Windows were shattered and many of us had property stole. Then the secure door to the building that you needed an access code to enter with never latched and anyone could walk right in. We address the issue with the front desk and unfortunately the manager wasn’t in but she would call or email us. Well it’s been over a week and NO ONE has returned any of our calls. We have called approximately 6 times and silence.
Candi
Candi,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 16 日
Nice, clean and excellent location to Broadway Nashville.