Enjoyable stay. Room upgrade was an unexpected bonus but the suite was too large for the 2 of us.
Kottayam
Kottayam,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Sara
Sara,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Lots of space, kids love the pool. Good base location for day trip adventures.
Chris
Chris,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Everyone was wonderful and the property was amazing
Logan
Logan,5 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 22 日
Yanfen
Yanfen,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
The cottages were well spaced apart with plants/shubbery providing added privacy. The showers provided full size hygiene products that were better quality than what we had brought which came in handy since you end up showering more than expected with all of the expeditions available. The only thing that would be an added bonus is if this property had a laundry facility for guests.
Katherine
Katherine,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Each cottage is perfectly spaces away from one another and shrubbery around the cottages provides added privacy as well as opportunities to observe wildlife. All of the staff were friendly and personable.
Katherine
Expedia真实住客点评
6/10 好
2025 年 4 月 20 日
Overall beautiful backdrop but a dated property, maybe was great 20 years ago, overall clean and attentive staff.
The breakfast buffet was just basic the pool wasn’t as good either.
sanghita
sanghita,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Liam
Liam,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 8 日
Gherzon
Gherzon,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 7 日
Brittini
Brittini,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 7 日
The location was beautiful, delicious breakfast, food and drinks pricey.
Jennifer
Jennifer,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Very clean, friendly staff, warm pool
James
James,4 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 6 日
The hotel room was dirty, moldy and anti hygienic. We only spent 7hrs in the hotel because of the hour that we got there 2:45am. The photos of the hotel are from a long time ago because the rooms definitely do not look like the pictures. Horrible would not recommend.
Lany
Lany,3 晚浪漫旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Jorge
Jorge,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 5 日
Hotel is large, nice pool
Diannel
Diannel,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 1 日
I can not say enough about this property and its staff. The villages are really beautiful with an amazing view of the volcano. The staff is amazing. They did everything to accommodate my family one extra night. Thanks!!!
Jose
Jose,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 31 日
El entorno es increíble se ven muchas aves y es muy relajante la naturaleza.
Lo que no me gustó es que la habitación tenía como un olor a humedad y estaba impregnado a la ropa de cama entonces es incómodo para un debido descanso.
Gerardo
Gerardo,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 30 日
Staff were very kind and receptive. The views from our room were incredible. We stayed with our family and the accommodations were very nice.
Meredith
Meredith,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Beautiful surroundings, nice gardens and excellent view of the Arenal volcano mountain. The food was delicious and staff friendly.
martha
martha,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 20 日
Hannah
Hannah,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Staff are very friendly, they were above and beyond...I had a zoom meeting and was stress out were to take this call and manager and staff accommodated me in one of their offices so I could take the call. Rooms are spacious and you will see a beautiful garden around every single room. I would definitely recommend this place to stay.
Andrea
Andrea,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 4 日
Beautiful place and hotel staff was kind and professional
Ares
Ares,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Amazing had a great time. Really good service. Great views of the volcano
Evania
Evania,1 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2025 年 2 月 28 日
The best parts of this property are the grounds and the friendly staff. The food in the restaurant was mediocre. The wifi is terrible everywhere. We had no water for an hour on two of the three days we stayed there and I had to call the front desk multiple times to restore water. The beds were uncomfortable and they skimped on the pillows. The rooms are damp, so nothing fully dries. There was nowhere to sit in our room except on the beds or two uncomfortable dining chairs. The bathroom was huge, and we never understood why there was an entire room within the bathroom for, well, something, not sure what. The towels were skimpy and thin. All in all, this is a two-star "resort" charging four-star prices. There have to be better options in the area.