No Air conditioning and a window that barely opens
The hotel was fine bar the lack of air conditioning. It was sweltering and we got very little sleep as a result. The window only opened very slightly (legitimate safety reasons) and a fan was supplied. However the rooms were priced at the higher end and summers are only getting hotter.
Martin
Martin,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 25 日
Superb hotel - Need to invest in 'in-room' comfort
This hotel is simply beautiful. The grounds are superb, and the overall amenties and facilties are great. However, I just don't get why any hotel in this day and age doesn't offer air-conditioning in the rooms. I mean, it's standard in a Premier Inn these days.
As it happens, a previous resident of our room had already (praise be) smashed the window lock which would otherwise limit the window to opening no more than a fist-width, which therefore at least allowed a breeze into the room.
However, overall this hotel is stunning and I would recommend.
Damian
Damian,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Lee
Lee,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 23 日
The hotel is very large and very busy. It was very hot by night and the one fan provided was not adequate to ensure a good night's sleep for a family of four.
All staff were friendly and efficient
Clare
Clare,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
tm
tm,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 20 日
S
S,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Lovely stay, easy check in considering it was late would definitely stay again
Lampis
Lampis,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 16 日
Paul
Paul,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 13 日
Nice building
Large hotel with numerous functions going on. Check in queue was long, not particularly friendly.
Room on the top floor was simply too hot. We had to wedge the door open in order to get some air in the room. The small fan during a heat wave was not enough.
Breakfast was ok - gluten free section was minimal but present. Restaurant packed.
Daniel
Daniel,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 11 日
Think twice in the summer.
I know the hotel cant control the weather but it's not geared up for hot weather. I was given a ground floor room facing the car park, windows only opened a couple inches because there was a security cable. And the outer frame of the window was broke, so only one side actually opened. Had to close blinds most the time because people getting in and out of cars directly outside my window. One small fan in the room, not enough with such small windows, especially when you can open the curtains due to car park.
benjamin
benjamin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 10 日
Tony
Tony,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 9 日
Sam
Sam,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 8 日
Terrible room
Terrible room, very small and no A/C.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
Lovely hotel
Would have been nice to have air conditioning. Can’t find anything else negative to say. Would recommend as a great place to stay when visiting Windsor or LEGOLAND
John
John,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 8 日
Rooms were like ovens. Some of the rooms are far enough away from the from counter to be in the next county. It’s a very, very long walk in carpets that don’t let luggage roll. No one to help, no entrances from the multitude of car parks.
The lack of AC was terrible during the oppressive heat.
The rooms were very clean and the bed was very comfortable.
Almost devoid of direction signs in this sprawling buildings.
Bawa
Bawa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Oliver
Oliver,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 7 日
Ferdus
Ferdus,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 7 日
Trishna
Trishna,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 6 日
Great for legoland stays
Perfect hotel if youre going to Legoland. Very family friendly, and the grounds with the park were a life saver!
Good selection at breakfast.
Family room was a reasonable size.
Only problem was the temperature of the room. For some reason our corridor was like entering a sauna (nowhere else in the hotel was like this). This meant our entire family struggled to sleep on both nights.